i don’t know why there is a lot of negative orders, but i’ll say that my experience over there is nice! they never mess up and make my drink delicious
Atmosphere: 5
Food: 5
Service: 5
A Anderson
This is the fastest I’ve ever been serviced at a Starbucks! The guy with the nice eyes was on top of getting my order ready timely and was so sweet.
Atmosphere: 5
Food: 5
Service: 5
Miri Park
Cashier messed up my orders ( I ordered 1 pink drink but was charged for 2 ) . They made wrong drinks ( I specifically ordered “ with NO whip” but they added whip cream , then just scooped it out with a spoon, made it messy ,and looked disgusting) . I was still going to take the wrong numbers of drinks and wrong made drink but one of employees there ( Bryan ) threw a tray when I asked one nicely . Even the store manager didn’t apologize when I reported it , they kept saying they will make new drinks for me . It is in the middle of shopping mall , everything looked unorganized and people who were waiting for ordering and picking up didn’t know where to stay properly.
Atmosphere: 1
Food: 1
Service: 1
Julian Tepes
Took like 15 plus minutes to get a regular small coffee with milk and sugar...
Atmosphere: 1
Food: 1
Service: 1
Jee Deocampo
They charge me 7.49 for iced latte grande i usually get venti for 6.99
Atmosphere: 1
Food: 1
Service: 1
Gianina Copa
Worst customer service I’ve ever received in any Starbucks. Associates are so rude, and not efficient at all. We were many customers waiting, and they were just chatting and taking long time preparing drinks. For a moment it felt that they were doing it in purpose, so customers can get upset. Not forth it to waste money and time in this location.
Food: 1
Service: 1
RGRC Investments
Very disappointed with the service. Very disrespectful attitude and rude to customers who pay a premium for the Starbucks Brand of Coffee. I guess manners and etiquette cost extra!!
Atmosphere: 1
Food: 5
Service: 1
MIA
Placed a mobile order and ended up waiting 35 minutes for it to be done. Never
Service: 1
Francisca Bustos
Missing the sizes of the cup??
Atmosphere: 1
Food: 1
Service: 1
Gaby ーちゃん
What you would expect from a Starbucks. Good drinks, however, the area could be a little clearer. Extremely slow service, though.
The staff needs more training from someone from Starbucks company . The manager is a nice guy . Been there a few times drinks have been not the best but I only drink
Atmosphere: 3
Food: 1
Service: 3
Lauren Santus
Deplorable service. Waited with 3 people in front of me. Still no drink after 20 mins. Saw people get their orders who were after me. I start thinking they lost my order. I tell who I assume is a manager can you check on my order because of said issues. He said “that’s not the case, those are mobile orders”. No, no they were not. Excuses. Then he hands me my drink with the wrong milk. I ask for a refund and they refuse. They make the correct drink in 2 minutes and hand it to me without a sorry or thank you. They move like absolute SNAILS!! Manager is probably the main problem here, trickles down the from the top.
World Class
Trash place. They hire people that move in slow motion and talk on the phone at the same time
Catalina Castro
Disgusting! I had a small cockroach inside my coffee! I had to throw away both coffees!
Paula Caraccia
Firstly this review is in regards to the Starbucks in the Palisades Mall across from Zales that recently reopened. I went there twice and they charge a different price for a cup of coffee every time. They charge extra to put regular milk in coffee. A small coffee with milk was $4.50. I thought I was hearing that wrong. No other Starbucks does this. Absolutely ridiculous. They are ripping everyone off who goes there. Beware, almost seems like a scam going on on there. I will never go there again.
i don’t know why there is a lot of negative orders, but i’ll say that my experience over there is nice! they never mess up and make my drink delicious
Atmosphere: 5
Food: 5
Service: 5
This is the fastest I’ve ever been serviced at a Starbucks! The guy with the nice eyes was on top of getting my order ready timely and was so sweet.
Atmosphere: 5
Food: 5
Service: 5
Cashier messed up my orders ( I ordered 1 pink drink but was charged for 2 ) . They made wrong drinks ( I specifically ordered “ with NO whip” but they added whip cream , then just scooped it out with a spoon, made it messy ,and looked disgusting) . I was still going to take the wrong numbers of drinks and wrong made drink but one of employees there ( Bryan ) threw a tray when I asked one nicely . Even the store manager didn’t apologize when I reported it , they kept saying they will make new drinks for me . It is in the middle of shopping mall , everything looked unorganized and people who were waiting for ordering and picking up didn’t know where to stay properly.
Atmosphere: 1
Food: 1
Service: 1
Took like 15 plus minutes to get a regular small coffee with milk and sugar...
Atmosphere: 1
Food: 1
Service: 1
They charge me 7.49 for iced latte grande i usually get venti for 6.99
Atmosphere: 1
Food: 1
Service: 1
Worst customer service I’ve ever received in any Starbucks. Associates are so rude, and not efficient at all. We were many customers waiting, and they were just chatting and taking long time preparing drinks. For a moment it felt that they were doing it in purpose, so customers can get upset. Not forth it to waste money and time in this location.
Food: 1
Service: 1
Very disappointed with the service. Very disrespectful attitude and rude to customers who pay a premium for the Starbucks Brand of Coffee. I guess manners and etiquette cost extra!!
Atmosphere: 1
Food: 5
Service: 1
Placed a mobile order and ended up waiting 35 minutes for it to be done. Never
Service: 1
Missing the sizes of the cup??
Atmosphere: 1
Food: 1
Service: 1
What you would expect from a Starbucks. Good drinks, however, the area could be a little clearer. Extremely slow service, though.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
The staff needs more training from someone from Starbucks company . The manager is a nice guy . Been there a few times drinks have been not the best but I only drink
Atmosphere: 3
Food: 1
Service: 3
Deplorable service. Waited with 3 people in front of me. Still no drink after 20 mins. Saw people get their orders who were after me. I start thinking they lost my order. I tell who I assume is a manager can you check on my order because of said issues. He said “that’s not the case, those are mobile orders”. No, no they were not. Excuses. Then he hands me my drink with the wrong milk. I ask for a refund and they refuse. They make the correct drink in 2 minutes and hand it to me without a sorry or thank you. They move like absolute SNAILS!! Manager is probably the main problem here, trickles down the from the top.
Trash place. They hire people that move in slow motion and talk on the phone at the same time
Disgusting! I had a small cockroach inside my coffee! I had to throw away both coffees!
Firstly this review is in regards to the Starbucks in the Palisades Mall across from Zales that recently reopened. I went there twice and they charge a different price for a cup of coffee every time. They charge extra to put regular milk in coffee. A small coffee with milk was $4.50. I thought I was hearing that wrong. No other Starbucks does this. Absolutely ridiculous. They are ripping everyone off who goes there. Beware, almost seems like a scam going on on there. I will never go there again.
Atmosphere: 1
Food: 1
Service: 1
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