Subway

Worst food , worst service, worst attitude,racists (Jackie)

Went here with my mom on Wednesday December 4th 2024 during our visit to the palisades mall. This subway is located in the food court, near the ferris wheel. There is also plenty of seating to eat food in. For lunch, i decided on the california chicken club footlong with italian herbs and cheese bread. Person who made our sandwich and took our order was okay, I said i wanted the dressing that came with the sandwich, and she seemed flustered, but eventually gave me the chiptole that was with the sandwich. Can't remember what my mom had. However, we both enjoyed our sandwiches. We also ordered a soda, a root beer. Total came to about $65.00, and we used a gift card, and then paid the remaining via a credit card. And would be back another time, if we are in the mall again.

When trying to find a bag of chips with a lower sodium amount for my combo, I found that 2 of the Lays chip bags have air for half or more of the bags, the "Barbeque baked 65% less fat" being the worst: MOST of the bag is just air. When I mentioned it to the attendant she replied "We never had a complaint", I said "Well now you have one".
Right up to the point where my thumb is on the pictures, there is air on top.
How can Lays overcharge people by filing their chip bags with mostly AIR??

Atmosphere: 3

Food: 2

Service: 3

Usually no problem with subway, but lately the bread is a day old. I can tell, bake fresh bread throw out old bread.

Atmosphere: 5

Food: 2

Service: 5

ZERO stars.

Atmosphere: 1

Food: 1

Service: 1

I just want to say that Theresa and her staff are awesome. I ordered from the app, and the driver who was to deliver my food did not follow directions so I did not find food until it had been sitting in the sun for over an hour. When I called Theresa and a staff member went above and beyond to help me, even when I got frustrated and upset . Grace under pressure ladies !! Bravo

Service: 5

i love the Food and the Service and the

Atmosphere: 5

Food: 5

Service: 5

My experience was horrible bad old food , bread was old from previous day spinach really old and rotten , churro was hard as a rock lettuce was not fresh . When I nicely asked an employee name Jaqueline to exchange the churro she give me excuses , and start telling me I’m supposed to eat the churro immediately so it’s fresh . When I got the replacement was the same hard from inside and dark bitter taste . The she stared saying something I didn’t understood and I told her it’s not just the churro , the food I eaten but I’m just pointing that was not good and she got mad I asked for her manager , she said I’m wrong and if I want to complain go ahead and file a complain

Atmosphere: 5

Food: 1

Service: 1

Pathetic. Overall.The girl at the counter couldn’t speak any English at all. The other girl had to translate every item we asked to her and Ben then she kept making mistakes.Eventually both of them did make more than one mistake in the order we ended up placing, by then we were so fed up that we just ignored the whole thing and let it be.Never again though.

Atmosphere: 1

Food: 2

Service: 1

The service was horrible. As I placed my order the two girls with braces kept looking at each other and speaking in Spanish and laughing. I kept having to repeat what I wanted. They seemed annoyed that I was even ordering food. Everything was a bother. I don’t usually write reviews, but this was the second time that they did this. I didn’t even order my food anymore. I just told them to continue making the order for my son. They made my stomach sick.

As per usual good food and fresh. The staff was pleasant and the service was fast.

Atmosphere: 4

Food: 4

Service: 5

The palisades mall store prepared my delicious sandwich as ordered. Good service. Fresh food. Clean

Absolutely awful service!! They were so lazy! I got there at 6:40 and it closes at 7 but they wouldn’t take our order and said they are closed.

My favorite sandwich

Terrible Service. The girl working there was very rude. I ordered for a pickup and they asked me to pay again if I wanted a sandwich. They are a joke. Keep away