McDonald's

1154 Union Rd, West Seneca
(716) 674-7170

Recent Reviews

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Steve Raivio

Make sure your food is cooked before leaving!

Atmosphere: 5

Food: 1

Service: 5

Gillian Catlin

This location has absolutely gone downhill, each time I’ve gone within the last year the workers have been miserable and rude. They take forever as you sit at the window for 10 minutes with not one person coming over to say anything about the delay etc. To top it all off I went the other day for the first time in a long time and in the middle of my french fries was a long hair. Absolutely disgusting threw out all of my food I didn’t even care. Will not be going back to McDonalds absolutely disgusting.

Food: 1

Service: 1

Kirsty Powell

Food tasted fine but definitely thrown together and very messy. Sauce on wrapper and all over the sandwich.

Customer service was fine when taking order but the person hands no me my food was on their phone and barely noticed I was there.

Atmosphere: 2

Food: 3

Service: 2

Beth Snyder

McDonald's food noral. Did get black bucket. Staffs attitude some what sharp even though place was empty.

Atmosphere: 3

Food: 4

Service: 3

Heather Wojtasik

This place has gone downhill. Ordered a chicken sandwich and it wasnt even cooked. I would stay away from this location.

Atmosphere: 3

Food: 1

Service: 3

Kristi Gadawski

Very small

Atmosphere: 3

Food: 3

Service: 3

Johanna Molik

Sweet Tea Lemonade is the key to my heart.

Atmosphere: 5

Food: 5

Service: 5

Me Checky You Likey

Mickey DDDs. No has not changed

Mark Mcwethy

Fast service hot fresh food

Atmosphere: 5

Food: 5

Service: 5

googlhejm

The workers are always rude. Try to make you feel bad for bothering them. The food is never made right. Overall one of the worst mcdonald’s in western new york

Atmosphere: 1

Food: 1

Service: 1

Karen Torrie

They did not put the toy in my grandbaby's happy meal

Food: 5

Paul Shaffer

I'm McHating it!

Atmosphere: 1

Food: 1

Service: 3

Evan Quinn

the Pink whipped cream tasted expired then we were gaslight into believing it wasn’t by the manegers. But the other servers tasted the rottenes no compensation was given.

Atmosphere: 3

Food: 1

Service: 5

richard frank

July 30 2025 , 12:10am order mcflurries ice cream and the restaurant made them asap as they sat there for 40 mins with the delivery. I called and the manager on duty was very rude! Told me it wasn’t his problem. Never again will I order from there again

Food: 1

Service: 1

John

I always go to the one on orchard park road but was closer here. Just not a good experience. Waited in line for around half an hour. Go to op rd instead

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