Recommended dishes: Large French Fries, Spicy Hand-Battered Chicken Sandwich w Jalapeno Cheddar Bites, Whopper Meal, Big Fish Sandwich, Impossible Whopper, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
Sherina Bull
On night shift tonight 11/3/2024 Service, Employees, food and Manager should be evaluated my fries was cold and disgusting I specifically asking for my burgers to be made a certain way the young man in drive thru DOES NOT LISTEN I repeated it twice got to the window and ask him to repeat it back to me he did not want to he had an attitude, the manager needs to be replaced with someone that thinks like serve me how you want to be served, Managers set the example for staff and her example is not fitted for customer service she’s bleeding her negative ways on to her staff and they act just like her I think it’s time for a team meeting otherwise I’m going to report this store to the BBB the bad service and food is ridiculous I’ve giving this store multiple chances of course during the day everything is great at night is when you know rather or not HAVING YOUR WAY is really valued.
Atmosphere: 1
Food: 1
Service: 1
Christian_Martin
Horrible customer service made me wait 15 minutes for simple order
Atmosphere: 1
Food: 1
Service: 1
Phil - Am Travelers
Holiday decorations make this location fun to frequent often. Of course the food is served hot and fresh so have it your way.
Atmosphere: 5
Food: 5
Service: 5
Sean Jackson
Back when I was attending Nassau Community College, I used to come to this Burger King in Westbury every couple of weeks to take advantage of the free any size fry offer through the app with a purchase. I’d usually grab mozzarella sticks/fries and a Coke Zero along with the large fry, and sit in front of the TV while waiting for my next class. The employees were always super nice, and my food was consistently hot and fresh every time I ordered. I always enjoyed my visits here. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Rina Montez
Store doesn’t close till 12am I showed up at 11:45 nobody answers the intercom I pulled to the window the manager says they are close
Atmosphere: 1
Service: 1
Cao James
The staff at this store had a very negative attitude. I took out 100 dollars to exchange and they said they couldn't exchange it, but I clearly saw a lot of 20 dollars in the cash register, which only shows that they are too lazy to do it, not because they don't have money to exchange. And the coke in the automatic beverage machine was run out, and there’s no one came to refill it. This situation has not happened to me in other branches. An unpleasant experience
Atmosphere: 3
Food: 4
Service: 2
Arda Karakaş
Just don’t go to that Burger King, worst one I’ve ever seen, they gave us fish instead of chicken and also cashiers don’t understand what you are talking about because they don’t know English so if you don’t know Spanish than ur not going to be able to speak with them!
Atmosphere: 1
Food: 1
Service: 1
San Lazaro
Super annoyed with them. I know fast food is not the greatest, but I do enjoy a burger now and then, although it's not the healthiest. Ok ... the issue is that if you ask for NO SALT on the fries, you expect you expect NO SALT on the fries, but these fries were DROWNING in SALT. Please, if you promote HAVE IT YOUR WAY, then honor the customer request.
Atmosphere: 1
Food: 1
Service: 1
Daniel De Leon
Ordered using the mobile app and the food was ready within minutes of arriving. Gave 4 stars on the atmosphere as it was pretty stuffy and humid. Granted it was 90 degrees outside but AC unit should be looked at as it wasn’t working the best.
I went to eat at this Burger King today and the food was delicious. The food was hot and the fries were as well. As expected and It really left me satisfied with the preparation of my food. They provided me with everything i asked for. The service was good and quick as well. The cashier that attended me was named justin. He always had a smile while taking my order and was patient with me while i was looking through the menu. I wasn’t rushed and he took it well even tho I took a few minutes to figure out what i wanted. I will come back as my experience here was good and the food was tasty and prepared well. I have recommended friends to come here with me next time as the atmosphere of this Burger King was good while i attended and ate.
Atmosphere: 5
Food: 5
Service: 5
Harold Robles
I didn't like the service, when I paid they didn't give me my ticket because according to the machine there was no system and 45 minutes passed and they never made my burger. It was empty to say they had forgotten.
Atmosphere: 2
Food: 5
Service: 2
Ulysses Suen
Dang it’s been a while since my last dine in at a bk… and this was a great location as the food was sooooo gooooood. 还得是汉堡王?️?️???
Everything's good,customer service perfect
Kid-friendliness: Every kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large French Fries, Spicy Hand-Battered Chicken Sandwich w Jalapeno Cheddar Bites, Whopper Meal, Big Fish Sandwich, Impossible Whopper, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
On night shift tonight 11/3/2024 Service, Employees, food and Manager should be evaluated my fries was cold and disgusting I specifically asking for my burgers to be made a certain way the young man in drive thru DOES NOT LISTEN I repeated it twice got to the window and ask him to repeat it back to me he did not want to he had an attitude, the manager needs to be replaced with someone that thinks like serve me how you want to be served, Managers set the example for staff and her example is not fitted for customer service she’s bleeding her negative ways on to her staff and they act just like her I think it’s time for a team meeting otherwise I’m going to report this store to the BBB the bad service and food is ridiculous I’ve giving this store multiple chances of course during the day everything is great at night is when you know rather or not HAVING YOUR WAY is really valued.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service made me wait 15 minutes for simple order
Atmosphere: 1
Food: 1
Service: 1
Holiday decorations make this location fun to frequent often.
Of course the food is served hot and fresh so have it your way.
Atmosphere: 5
Food: 5
Service: 5
Back when I was attending Nassau Community College, I used to come to this Burger King in Westbury every couple of weeks to take advantage of the free any size fry offer through the app with a purchase. I’d usually grab mozzarella sticks/fries and a Coke Zero along with the large fry, and sit in front of the TV while waiting for my next class. The employees were always super nice, and my food was consistently hot and fresh every time I ordered. I always enjoyed my visits here. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Store doesn’t close till 12am I showed up at 11:45 nobody answers the intercom I pulled to the window the manager says they are close
Atmosphere: 1
Service: 1
The staff at this store had a very negative attitude. I took out 100 dollars to exchange and they said they couldn't exchange it, but I clearly saw a lot of 20 dollars in the cash register, which only shows that they are too lazy to do it, not because they don't have money to exchange. And the coke in the automatic beverage machine was run out, and there’s no one came to refill it. This situation has not happened to me in other branches. An unpleasant experience
Atmosphere: 3
Food: 4
Service: 2
Just don’t go to that Burger King, worst one I’ve ever seen, they gave us fish instead of chicken and also cashiers don’t understand what you are talking about because they don’t know English so if you don’t know Spanish than ur not going to be able to speak with them!
Atmosphere: 1
Food: 1
Service: 1
Super annoyed with them. I know fast food is not the greatest, but I do enjoy a burger now and then, although it's not the healthiest. Ok ... the issue is that if you ask for NO SALT on the fries, you expect you expect NO SALT on the fries, but these fries were DROWNING in SALT. Please, if you promote HAVE IT YOUR WAY, then honor the customer request.
Atmosphere: 1
Food: 1
Service: 1
Ordered using the mobile app and the food was ready within minutes of arriving. Gave 4 stars on the atmosphere as it was pretty stuffy and humid. Granted it was 90 degrees outside but AC unit should be looked at as it wasn’t working the best.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whopper Meal, Whopper
Restaurantji Recommends
I went to eat at this Burger King today and the food was delicious. The food was hot and the fries were as well. As expected and It really left me satisfied with the preparation of my food. They provided me with everything i asked for. The service was good and quick as well. The cashier that attended me was named justin. He always had a smile while taking my order and was patient with me while i was looking through the menu. I wasn’t rushed and he took it well even tho I took a few minutes to figure out what i wanted. I will come back as my experience here was good and the food was tasty and prepared well. I have recommended friends to come here with me next time as the atmosphere of this Burger King was good while i attended and ate.
Atmosphere: 5
Food: 5
Service: 5
I didn't like the service, when I paid they didn't give me my ticket because according to the machine there was no system and 45 minutes passed and they never made my burger. It was empty to say they had forgotten.
Atmosphere: 2
Food: 5
Service: 2
Dang it’s been a while since my last dine in at a bk… and this was a great location as the food was sooooo gooooood. 还得是汉堡王?️?️???
Atmosphere: 5
Food: 5
Service: 5
I like
Great, as always and as everywhere
Food: 5
Service: 5
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