Went there on Valentine's Day before catching a show at the Westbury Music Fair. Food and service was great.
Atmosphere: 5
Food: 5
Service: 5
Keyleesa
Past experience at this restaurant has always been great - across the board. However, my recent visit was horrible - across the board! Service was poor on so many levels, but just to list a few. After waiting well over an hour for our food, I unfortunately, had to wait an addt'l 15 mins to get my food - which was only a Caesar salad! Also, one of my guest had a huge fly in his drink. He didn't notice until he got to the bottom of his glass of whiskey. The manager came by and only offered a new drink (which he declined). Smh... Additionally, as the kitchen area is opened and visible, I noticed a large metal bowl just sitting on top of a batch of broccoli, as if they didn't have anywhere else to place the bowl. The restaurant had no heat and not one time did the server come by to ask if everything was okay or if we needed anything :-/
Atmosphere: 3
Food: 3
Service: 2
Ib Olsen
Came here for a late dinner as a group of six. Great place to meet up. Good pasta dishes, and the fish dishes were cooked to perfection. Large portions, which even our athlete teenagers couldn't finish, so we brought the rest home. Service was good and attentive. I wouldn't go here for an intimate dinner but it was great for socializing.
Atmosphere: 4
Food: 5
Service: 5
RAH
The food is very good and you will get large portions. The service is overall good for the most part. The waiter we had was a bit forgetful but I've been more than once and never had that issue. Cons. The floor is very slippery! I thought it was a one off but nope it's always slippery on the upper part of the restaurant.
Atmosphere: 4
Food: 5
Service: 4
Sara-
The host stand did a great job finding us a table and seating us expeditiously despite the business. We were comfortable where we were sat.
Our server, appeared to be distracted definitely came back to have our drink order repeated. Forgot to check on the table, ordered a second drink and it didn't come until my meal was finished and didn't apologize for the 25 minute delay of not having the drink on the table. Also shows, 25 minutes of lacking service.
Food, calamari was good, the baked clams tasted a little fishy. We ordered the chicken and shrimp scampi and I'm so happy we ordered 1 dish to share. The dish lacked flavor, felt soupy and the pasta was definitely not al dente. This pasta was short of being in a soup, just completely underwhelming and soft.They gave us 3 pieces of shrimp and more chicken than anything. I make better pasta than this at home. After eating the food, definitely felt a bit nauseated.
I'd pass on this location for a meal. Between the underwhelming food and lackluster serve, it left a bad taste in my mouth.
Atmosphere: 3
Food: 2
Service: 2
Sean Kennard
The environment is very nice, food comes in huge portions and everything tasted great.
Atmosphere: 5
Food: 5
Service: 5
Michael M
Been going here for years. Delicious entrees and exceptional service.
Atmosphere: 5
Food: 5
Service: 5
Savanah Romero (Sav)
Food is terrible, no flavor, was cold too. Took 30 mins to get to our table. Each plate was almost or was $30, wouldn’t come back here again. Staff was very nice & attentive.
Atmosphere: 4
Food: 1
Service: 5
Ariola Kantarakis
We had a great time and everything was top notch! Thank you for the service!
Atmosphere: 5
Food: 5
Service: 5
RICHARD DIONISIO
I have been to Baci Cafe many times , never disappointed! Was my birthday we had amazing appetizers meal and desert as always! Plenty of food never skimping! Quality excellent! Service fantastic!must try restaurant!
Arrived on 1/23/25 at 10:25 PM intending to have just one drink…no food. Google lists their closing time as 11:00 PM. However, the front desk lady told us they were closed, even though there were still guests actively dining. Sooooo my drink would have been done faster than anyone eating….?? One of the female bartenders was willing to serve us, but the man at the bar overruled her and refused very rude…….We left as a result. Very disappointing…especially since this is our neighborhood spot. Not sure we’ll be returning. I’ve added two photos from a previous visit; I won’t be adding any others, despite having many more.
Atmosphere: 1
Food: 3
Service: 1
Addison
Hired Bocci to do a post funeral lunch. I have had dinner there several times over the years and it was always good. What a disappointment for our post funeral lunch. The food of every course was beyond horrible. I swear it was the of the same level as chief boy-ar-dee and the cost was ridiculous. My advise to anyone considering them for post funeral is to just order directly off the menu. Better yet, there are so many other quality restaurants nearby, I suggest patronizing them. You've been warned.
Atmosphere: 4
Food: 1
Service: 4
Diana Lomonte
Hands down, one of the best Italian restaurants I’ve ever been to. And I’m Italian, and cook Italian - so that’s saying a lot.
Highly recommend the chicken Marsala! I ordered the lobster ravioli, which is also really delicious. But my husband ordered the chicken Marsala and I kept stealing bites of his!
Atmosphere: 5
Food: 5
Service: 5
Saadia Taqi
5 Stars all the way! From the atmosphere to the customer service absolute excellence. Cuisine is authentic Italian with huge portions but they don’t compromise on quality. Pasta heaven cooked to perfection!!!! It’s a must visit for all foodies.
Atmosphere: 5
Food: 5
Service: 5
Michele Johnson
My family had a repass in honor of our mother, with many family and friends about 70 people. The manager Juan and the staff was wonderfully attentive and very accommodating. The food was fresh and delicious.
Went there on Valentine's Day before catching a show at the Westbury Music Fair. Food and service was great.
Atmosphere: 5
Food: 5
Service: 5
Past experience at this restaurant has always been great - across the board. However, my recent visit was horrible - across the board! Service was poor on so many levels, but just to list a few. After waiting well over an hour for our food, I unfortunately, had to wait an addt'l 15 mins to get my food - which was only a Caesar salad! Also, one of my guest had a huge fly in his drink. He didn't notice until he got to the bottom of his glass of whiskey. The manager came by and only offered a new drink (which he declined). Smh... Additionally, as the kitchen area is opened and visible, I noticed a large metal bowl just sitting on top of a batch of broccoli, as if they didn't have anywhere else to place the bowl. The restaurant had no heat and not one time did the server come by to ask if everything was okay or if we needed anything :-/
Atmosphere: 3
Food: 3
Service: 2
Came here for a late dinner as a group of six. Great place to meet up. Good pasta dishes, and the fish dishes were cooked to perfection. Large portions, which even our athlete teenagers couldn't finish, so we brought the rest home. Service was good and attentive. I wouldn't go here for an intimate dinner but it was great for socializing.
Atmosphere: 4
Food: 5
Service: 5
The food is very good and you will get large portions. The service is overall good for the most part. The waiter we had was a bit forgetful but I've been more than once and never had that issue.
Cons.
The floor is very slippery! I thought it was a one off but nope it's always slippery on the upper part of the restaurant.
Atmosphere: 4
Food: 5
Service: 4
The host stand did a great job finding us a table and seating us expeditiously despite the business. We were comfortable where we were sat.
Our server, appeared to be distracted definitely came back to have our drink order repeated. Forgot to check on the table, ordered a second drink and it didn't come until my meal was finished and didn't apologize for the 25 minute delay of not having the drink on the table. Also shows, 25 minutes of lacking service.
Food, calamari was good, the baked clams tasted a little fishy. We ordered the chicken and shrimp scampi and I'm so happy we ordered 1 dish to share. The dish lacked flavor, felt soupy and the pasta was definitely not al dente. This pasta was short of being in a soup, just completely underwhelming and soft.They gave us 3 pieces of shrimp and more chicken than anything. I make better pasta than this at home. After eating the food, definitely felt a bit nauseated.
I'd pass on this location for a meal. Between the underwhelming food and lackluster serve, it left a bad taste in my mouth.
Atmosphere: 3
Food: 2
Service: 2
The environment is very nice, food comes in huge portions and everything tasted great.
Atmosphere: 5
Food: 5
Service: 5
Been going here for years.
Delicious entrees and exceptional service.
Atmosphere: 5
Food: 5
Service: 5
Food is terrible, no flavor, was cold too. Took 30 mins to get to our table. Each plate was almost or was $30, wouldn’t come back here again. Staff was very nice & attentive.
Atmosphere: 4
Food: 1
Service: 5
We had a great time and everything was top notch! Thank you for the service!
Atmosphere: 5
Food: 5
Service: 5
I have been to Baci Cafe many times , never disappointed! Was my birthday we had amazing appetizers meal and desert as always! Plenty of food never skimping! Quality excellent! Service fantastic!must try restaurant!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Arrived on 1/23/25 at 10:25 PM intending to have just one drink…no food.
Google lists their closing time as 11:00 PM. However, the front desk lady told us they were closed, even though there were still guests actively dining. Sooooo my drink would have been done faster than anyone eating….?? One of the female bartenders was willing to serve us, but the man at the bar overruled her and refused very rude…….We left as a result.
Very disappointing…especially since this is our neighborhood spot. Not sure we’ll be returning. I’ve added two photos from a previous visit; I won’t be adding any others, despite having many more.
Atmosphere: 1
Food: 3
Service: 1
Hired Bocci to do a post funeral lunch. I have had dinner there several times over the years and it was always good. What a disappointment for our post funeral lunch. The food of every course was beyond horrible. I swear it was the of the same level as chief boy-ar-dee and the cost was ridiculous. My advise to anyone considering them for post funeral is to just order directly off the menu. Better yet, there are so many other quality restaurants nearby, I suggest patronizing them. You've been warned.
Atmosphere: 4
Food: 1
Service: 4
Hands down, one of the best Italian restaurants I’ve ever been to. And I’m Italian, and cook Italian - so that’s saying a lot.
Highly recommend the chicken Marsala! I ordered the lobster ravioli, which is also really delicious. But my husband ordered the chicken Marsala and I kept stealing bites of his!
Atmosphere: 5
Food: 5
Service: 5
5 Stars all the way! From the atmosphere to the customer service absolute excellence. Cuisine is authentic Italian with huge portions but they don’t compromise on quality. Pasta heaven cooked to perfection!!!! It’s a must visit for all foodies.
Atmosphere: 5
Food: 5
Service: 5
My family had a repass in honor of our mother, with many family and friends about 70 people. The manager Juan and the staff was wonderfully attentive and very accommodating. The food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
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