Dunkin'
467 Old Country Rd Unit C, Westbury
(516) 414-4425
Recent Reviews
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Employee was rude to me and could not focus on my order after repeating it four times, when I asked for her name she said it was donna.
Atmosphere: 2
Food: 3
Service: 1
The Place was clean all the staff were very nice and made my iced coffee really Fast
Atmosphere: 5
Food: 5
Service: 5
Very kind and knowledgeable staff!
Atmosphere: 5
Food: 5
Service: 5
The the employees behind the counter are very quick to serve you, and they are sweet and polite.
Atmosphere: 4
Food: 4
Service: 5
Hey I called the store phone in regards to my breakfast sandwich being burn and the lady was very rude and disrespectful and told me there is nothing she can do to help me and to go n leave a review
My bagel twist was burn my sandwich bread was hard and my coffee was weak it had no taste to it
It’s like I had hot sugar water I’m sorry dunkin but you lost a valuable customer I’m done …
Purchased two breakfast with two cups of coffee. Coffee was very weak and tasted like water mixed with milk and sugar. I am very dissatisfied with the coffee knowing that it's the first hot cup of hot beverage to start your day.....called the store to share dissatisfaction, employee said to share review online because Manager is not in office. I am sorry Dunkin Donut you just lost a loyal customer.
Atmosphere: 1
Food: 1
Service: 1
Customer service person was mopping as I came in. I greeted her, and she didn't return the greeting. I proceeded to the counter over a wet floor with no warning sign and she took my order. Without cleaning her hands or even sanitizing them, she grabbed a paper to gather my donuts. Then proceeded to make my coffee without pulling up her sleeves which were hanging past her hands as she made my coffee. I almost asked for a refund. When I asked for paper towels, she didn't even respond. I looked around and found them! Very unresponsive. Very unprofessional. Won't be returning to this one.
Why did I get settled only to bite into stale donuts?!! Angry at myself for not asking for a refund immediately.
Service: 1
Very dirty in the dining room
Atmosphere: 3
Food: 4
Service: 2
Came in at 6am. No one was at the cash register. I thought it was closed. When the adult female came to the cash register and took my order, which I had to say twice and slow. She called another female adult and told her in spanish what to prepare. The cashier didn't even put sugar in my coffee or enough milk; I had asked for a light and sweet coffee. There were fresh bagels they just brought in, but they gave me one that was in a drawer near the toaster. I asked for it lightly toasted and with a lot of butter. Needless to say, it was semi hard, like a bagel that was done the night before. The adult female also did not use gloves when covering the coffee with the lid or when getting the donuts. Food and cash cannot be managed at the same time or without gloves. Also, how was the bread hard and semi stale if Donkin Donuts does everything fresh daily and the store had just opened at 5ish? Not returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Ordered online through the Dunkin app, paid for my order, and went to pick up my order, and they didn't have it. They really should make it their business to update their store on the app. Bad business.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Dunkin never disappoints when you are in need of a quick cup of coffee and a donut. The staff are friendly and service is efficient.
Vegetarian options: not many veg options.
Parking: limited parking.
Wheelchair accessibility: wheelchair accessible
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese, Donuts, Bagels, English Muffin, Muffins, Egg and Cheese
Didn't have a full selection of donuts. Dunkin needs to step up their donut game or they are going to start losing business. They are falling behind especially on freshness.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Donuts
Idk if maybe I visited on a slow day, but there was only one employee working behind the desk. He was cashing, making drinks and serving food. That's a no, no for me. Apart from that, the food was okay. I loved the coffee roll, but the Boston Creme donuts were partially filled. Overall, it was a decent experience.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Donuts
U gotta wait forever to get ur coffee, if i want hot coffee, u ll get cold ?.
Atmosphere: 1
Food: 1
Service: 1
Great team that works here. They are very quick and friendly. Store is really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese Croissant, Croissant, Avocado Toast
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