Dunkin'
705 Old Country Rd, Westbury
(516) 280-9041
Recent Reviews
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I Oder bagel twist with cream cheese,I told the guy to cut the bagel in half for me and he said he couldn’t which is hard to believe, the service wasn’t as nice as other places, everyone just looked tired and out of it. They even messed up my order but I just left.
Atmosphere: 2
Food: 5
Service: 1
Fast, kind service. Fixed my sandwich after I messed up my mobile order.
Atmosphere: 5
Food: 5
Service: 5
Beware!!!!!
Pothole by drive through is loose and customer service is terrible.
After picking up coffee my car fell into an uncovered pothole that will cost me $$$.
The female manager on-site found that to be funny when brought to her attention and the owner has still yet to call back!
You bet this will be my last visit and everyone else thwt I kmow that visits regularly as well has been advised.
Service: 1
Have breakfast here 2 or 3 times a week. Food always delicious. Staff very accommodating on any request, like make my bacon crispy or I would like Kelley Munchkins... Just ask. Oh and the remember my name!
Atmosphere: 5
Food: 5
Service: 5
Burned bagel. Burnt my tongue on the coffee which was probably hotter than the McDonald's burn that cost them a few million. And it was about $8 for a bagel and a small coffee. Why do I subject myself to this garbage? I could have got the exact same thing at Starbucks for the same price and it would have been better. Coffee is like water also.
Great service, great experience.
Atmosphere: 5
Food: 5
Service: 5
B Pretty Good Service I Like It
Atmosphere: 5
Food: 5
Service: 5
If you plan to go here everyday or every other day be ready to have ur day ruined. I live about 2-3 mins away from this location.i come here often and after giving this 10 tries I’ve given up and have come here to leave this review. Everytime I come to this dunkin they have to mess up my order and not only me my family members also come here and have often encounter these issues. The employees are very friendly but not responsible and attentive. I ordered an egg and cheese with a croissant and I usually double check with them when I come in the drive through despite of double checking they have messed up my order and gave me a PlAIN CROISSANT THE EGG WAS MISSING.yes the whole egg and I was given a plain croissant sometimes I don’t have the energy after a rough night to go back and complaint to them about my order. The store manager needs to re train these employees or have a talk with them because we continue to give this store a chance but they make sure to disappoint us everytime but today was it I will not ever return here I rather drive 10 mins more than to be wasting my money and throwing away the uncooked food. They are not very hygienic either. One of the employees while handing me my lattee had snot on his hand and he wiped his nose with his hands before handing my the lattee it’s pure disgust.
Atmosphere: 1
Food: 2
Service: 1
Worst customer service
Make people wait for long time
Unhygienic
Atmosphere: 1
Service: 1
Nice staff...pleasant ..clean.. professional
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
**If you’re diabetic be careful!!** They messed up my order and I got told to drink it when my sugars low so be aware of this dunkin!!! Happened on a Friday evening!!
Atmosphere: 1
Service: 1
I don't know what incentives or training they give to the kids they hire, but the three young men on duty who just served me have no manners. With a look of disgust, not even a hello, the young man with glasses threw the donut on the counter. Really, terrible service. They're not doing me a favor by selling me something, why offer? I have enough.
Atmosphere: 1
Food: 2
Service: 1
I usually order from here because I work around. As you can see on the picture I order with extra ice and this morning as I am picking up I see my cup needs ice and kindly asked the person for extra ice and the employee said it’s a $1 fee I didn’t mind paying for it but if I already asked for extra ice and don’t see enough I should be given extra ice. Anyway just a thought
It took a long time to get our food, to the point where a car honked behind us. They didn’t charge us for two items, even though we told them, a drink and a bagel. The drink they gave us, after getting it wrong, was extremely rushed and leaked the entire time. When we drove off, there was still a whole line of cars waiting.
Atmosphere: 1
Food: 1
Service: 1
Too rude idiots on the drive thru speaker calling names and poking fun. So unprofessional and disrespectful. They lost my business. Grow up!
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