Dunkin'
705 Old Country Rd, Westbury
(516) 280-9041
Recent Reviews
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Have breakfast here 2 or 3 times a week. Food always delicious. Staff very accommodating on any request, like make my bacon crispy or I would like Kelley Munchkins... Just ask. Oh and the remember my name!
Atmosphere: 5
Food: 5
Service: 5
Burned bagel. Burnt my tongue on the coffee which was probably hotter than the McDonald's burn that cost them a few million. And it was about $8 for a bagel and a small coffee. Why do I subject myself to this garbage? I could have got the exact same thing at Starbucks for the same price and it would have been better. Coffee is like water also.
Great service, great experience.
Atmosphere: 5
Food: 5
Service: 5
B Pretty Good Service I Like It
Atmosphere: 5
Food: 5
Service: 5
If you plan to go here everyday or every other day be ready to have ur day ruined. I live about 2-3 mins away from this location.i come here often and after giving this 10 tries I’ve given up and have come here to leave this review. Everytime I come to this dunkin they have to mess up my order and not only me my family members also come here and have often encounter these issues. The employees are very friendly but not responsible and attentive. I ordered an egg and cheese with a croissant and I usually double check with them when I come in the drive through despite of double checking they have messed up my order and gave me a PlAIN CROISSANT THE EGG WAS MISSING.yes the whole egg and I was given a plain croissant sometimes I don’t have the energy after a rough night to go back and complaint to them about my order. The store manager needs to re train these employees or have a talk with them because we continue to give this store a chance but they make sure to disappoint us everytime but today was it I will not ever return here I rather drive 10 mins more than to be wasting my money and throwing away the uncooked food. They are not very hygienic either. One of the employees while handing me my lattee had snot on his hand and he wiped his nose with his hands before handing my the lattee it’s pure disgust.
Atmosphere: 1
Food: 2
Service: 1
Worst customer service
Make people wait for long time
Unhygienic
Atmosphere: 1
Service: 1
Nice staff...pleasant ..clean.. professional
Atmosphere: 5
Food: 5
Service: 5
**If you’re diabetic be careful!!** They messed up my order and I got told to drink it when my sugars low so be aware of this dunkin!!! Happened on a Friday evening!!
Atmosphere: 1
Service: 1
I don't know what incentives or training they give to the kids they hire, but the three young men on duty who just served me have no manners. With a look of disgust, not even a hello, the young man with glasses threw the donut on the counter. Really, terrible service. They're not doing me a favor by selling me something, why offer? I have enough.
Atmosphere: 1
Food: 2
Service: 1
I usually order from here because I work around. As you can see on the picture I order with extra ice and this morning as I am picking up I see my cup needs ice and kindly asked the person for extra ice and the employee said it’s a $1 fee I didn’t mind paying for it but if I already asked for extra ice and don’t see enough I should be given extra ice. Anyway just a thought
Restaurantji Recommends
It took a long time to get our food, to the point where a car honked behind us. They didn’t charge us for two items, even though we told them, a drink and a bagel. The drink they gave us, after getting it wrong, was extremely rushed and leaked the entire time. When we drove off, there was still a whole line of cars waiting.
Atmosphere: 1
Food: 1
Service: 1
Too rude idiots on the drive thru speaker calling names and poking fun. So unprofessional and disrespectful. They lost my business. Grow up!
Clean place, nice inside, fresh coffee and donuts.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donut, Bacon Egg and Cheese
I visited Dunkin’ Donuts last Friday to pick up a basket of munchkins for my team at work. I was recently promoted and wanted to show my appreciation for their hard work and dedication. The lady at the register was polite and friendly, and there was no line, so the service was fast and efficient. They also offer a convenient drive-thru option, which is great for those on the go. Right now, they have a fun selection of seasonal donuts for Halloween, which looked festive and delicious! Definitely recommend stopping by to check them out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donut
I went to this dunkin this morning and ordered in person. I bought a latte, donut, $6 meal using my dunkins app with the deals but the cashier was very disrespectful and didn’t provide a safe atmosphere in my opinion..Once the order came out; my latte that I asked for whipped cream on top had no whipped cream. I asked the person that made my drink for whipped cream but she said no and that they charged extra for whipped cream. The last time I bought this drink, there was no issue with it and I had the whipped cream on top. 2nd when I tried ordering my $6, I asked if I could add certain stuff to my coffee as in pumpkin swirls or any other extra flavors but she kept saying medium ice coffee only and didn’t help at all, so I just ordered an original blend coffee. Lastly, my bacon egg and cheese had a piece of hair that I found in it when I took a bite. But when I asked for a refund and told them there was hair in my food, they refused to give me a refund and said I was lying to them?? I don’t recommend going here at all. They were very rude and even put hair in my food!
Atmosphere: 2
Food: 1
Service: 1
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