Fascinating, my very first time eating at a hot pot restaurant and I gotta tell you everything about my experience was phenomenal place was clean.The food was delicious.Everything about it was exciting and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shabu-Shabu
Stephanie Gabriel
The server rudely asked why I didn’t tip through card when I was purposely going to leave cash. I did leave the cash but you need to check your servers for making such greedy assumptions and being rude about it. I believe her name was Susie.
Atmosphere: 1
Food: 2
Service: 1
Mark Lee
Jose is so attentive and kind. The food is phenomenal of course. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shabu-Shabu
Heeyoung Joung
Very clean
Atmosphere: 5
Food: 5
Service: 5
Steven Lu
Absolute vegetarian paradise. Also has great meat selection for myself. And kids just keep swarming around the ice cream machines xD
Atmosphere: 5
Food: 5
Service: 5
kevin lee
all you can eat spring shabu-shabu, really like this place, price service, food quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Vegetables and Sauces Bar, Ice Cream Cone
Vanessa Wallace
Our waiter Josh was excellent! Very patient, helpful and gave service with a smile. He went out of his way to help with everything. He's a keeper for your business.
Dexter Chiu
Everything is good but it's missing some essentials like radish/daikon and weirdly using Satay sauce instead of sacha sauce
Atmosphere: 4
Food: 3
Service: 5
Jason Lee
Incredible food, even better staff members. Definitely coming back for more!
If you are gluten free make sure to ask for Susie to be your server. She is the only one who knows absolutely every item on the menu AND at the food bar and whether or not they are gluten free. She is sweet and patient. The food was delicious of course.
Atmosphere: 5
Food: 5
Service: 5
Marc Justin
If you like warming up gooey frozen fish balls, noodles, and vegetables then this is the shabu shabu experience for you. Food was fresh and healthy, but average in flavor, and they charge a nominal amount for meat/seafood additions and drinks. The ambience is clean and modern. It seems to be popular judging by the wait, but I'd personally rather go to a traditional restaurant than prepare my own food from a frozen buffet. Also, note that you cannot take any leftover food to go except maybe the ice cream which was pretty good. I might come back with a group of friends who wanted to try the experience, but it's not something I crave or want to eat on the regular.
Atmosphere: 4
Food: 3
Service: 3
Dee
Food is always great here. Very fresh. Tables and food areas are kept clean. The service is a hit or miss. There have been times when some of the waiters aren’t as attentive as they should be (asking if you want your pot of broth need to refilled, drinks refilled, etc.).
Atmosphere: 5
Food: 5
Service: 3
Esther Hsu
My boyfriend and I come here very often since it’s close to our house. We’ve always loved the Flushing location and were excited when a Long Island branch opened. The food is usually consistent, service is decent, and even on weekends we rarely have to wait. We’ve recommended this place to many friends. Unfortunately, during our most recent visit, I found a spider/bug in my soup. I calmly removed it with my spoon and notified the waitress without making a scene. She brought over the manager, who apologized and suggested it may have fallen from the ceiling, then replaced the soup.
By that point, I had already lost my appetite and was understandably uncomfortable continuing to eat, though I tried anyway. Given the situation, I expected at least a small gesture such as comping the soup or offering a discount, but nothing was done. The manager didn’t check back with us afterward or acknowledge us again.
As regular customers who genuinely enjoy this restaurant and frequently recommend it, this was very disappointing. Mistakes happen, but how they’re handled matters. Better follow-up and customer service would have gone a long way here.
Fascinating, my very first time eating at a hot pot restaurant and I gotta tell you everything about my experience was phenomenal place was clean.The food was delicious.Everything about it was exciting and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shabu-Shabu
The server rudely asked why I didn’t tip through card when I was purposely going to leave cash. I did leave the cash but you need to check your servers for making such greedy assumptions and being rude about it. I believe her name was Susie.
Atmosphere: 1
Food: 2
Service: 1
Jose is so attentive and kind. The food is phenomenal of course. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shabu-Shabu
Very clean
Atmosphere: 5
Food: 5
Service: 5
Absolute vegetarian paradise. Also has great meat selection for myself. And kids just keep swarming around the ice cream machines xD
Atmosphere: 5
Food: 5
Service: 5
all you can eat spring shabu-shabu, really like this place, price service, food quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Vegetables and Sauces Bar, Ice Cream Cone
Our waiter Josh was excellent!
Very patient, helpful and gave service with a smile. He went out of his way to help with everything.
He's a keeper for your business.
Everything is good but it's missing some essentials like radish/daikon and weirdly using Satay sauce instead of sacha sauce
Atmosphere: 4
Food: 3
Service: 5
Incredible food, even better staff members. Definitely coming back for more!
Atmosphere: 5
Food: 5
Service: 5
They were very accommodating with allergies!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you are gluten free make sure to ask for Susie to be your server. She is the only one who knows absolutely every item on the menu AND at the food bar and whether or not they are gluten free. She is sweet and patient. The food was delicious of course.
Atmosphere: 5
Food: 5
Service: 5
If you like warming up gooey frozen fish balls, noodles, and vegetables then this is the shabu shabu experience for you. Food was fresh and healthy, but average in flavor, and they charge a nominal amount for meat/seafood additions and drinks. The ambience is clean and modern. It seems to be popular judging by the wait, but I'd personally rather go to a traditional restaurant than prepare my own food from a frozen buffet. Also, note that you cannot take any leftover food to go except maybe the ice cream which was pretty good. I might come back with a group of friends who wanted to try the experience, but it's not something I crave or want to eat on the regular.
Atmosphere: 4
Food: 3
Service: 3
Food is always great here. Very fresh. Tables and food areas are kept clean. The service is a hit or miss. There have been times when some of the waiters aren’t as attentive as they should be (asking if you want your pot of broth need to refilled, drinks refilled, etc.).
Atmosphere: 5
Food: 5
Service: 3
My boyfriend and I come here very often since it’s close to our house. We’ve always loved the Flushing location and were excited when a Long Island branch opened. The food is usually consistent, service is decent, and even on weekends we rarely have to wait. We’ve recommended this place to many friends.
Unfortunately, during our most recent visit, I found a spider/bug in my soup. I calmly removed it with my spoon and notified the waitress without making a scene. She brought over the manager, who apologized and suggested it may have fallen from the ceiling, then replaced the soup.
By that point, I had already lost my appetite and was understandably uncomfortable continuing to eat, though I tried anyway. Given the situation, I expected at least a small gesture such as comping the soup or offering a discount, but nothing was done. The manager didn’t check back with us afterward or acknowledge us again.
As regular customers who genuinely enjoy this restaurant and frequently recommend it, this was very disappointing. Mistakes happen, but how they’re handled matters. Better follow-up and customer service would have gone a long way here.
Atmosphere: 4
Food: 3
Service: 2
Amazing food especially the ramen
Atmosphere: 5
Food: 5
Service: 5
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