The Cheesecake Factory
1504 Old Country Rd, Westbury
(516) 222-5500
Recent Reviews
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Chrismas cake gift. Called ahead to confirm availability. Made an order, picked it up same day.
Atmosphere: 5
Food: 5
Service: 5
Clean, cozy, friendly staff, we'll cooked food, large
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp with Angel Hair Pasta in Sauce, Mashed Potatoes, Oreo Cheesecake, Carne Asada Steak
Ordered food for curbside pickup. Never again. We did 3 orders, spend over $100, and the portions were so tiny. Literally 3 bites of steak. Not enough to even full you up. Never ordering for rake out again. You get ripped off !
Food: 1
It’s quite expensive for the food they offer… service was okay had to ask multiple times for order…
Atmosphere: 5
Food: 3
Service: 3
- Love this place but its a long wait..Such a beautiful place to go to dinner! Food is always delish and they have a zillion choices.. Always very busy but they move people fast. One of my favorite places.
Food: 5
The best avocado egg roll I. The world.
Atmosphere: 5
Food: 5
Service: 5
Peter R was a great server!! We will definitely come back. Thank you so much
Atmosphere: 5
Food: 5
Service: 5
Exceptional service during our visit. We ordered the steak Diane and the Madeira chicken, and everything was perfect.
Rosi went above and beyond to make our experience exceptional. She was attentive, ensured our order was perfect, and even replaced a knife with a steak knife when we raised a concern. Her professionalism and care truly stood out— characteristic of a true star and an asset to the company. Wish all the waiters were like her!
Atmosphere: 4
Food: 5
Service: 5
We had an excellent experience overall! The atmosphere was amazing—warm, inviting, and perfect for a relaxed brunch. The front staff set the tone with their welcoming demeanor, making us feel right at home from the moment we walked in.
The menu, while extensive, was a bit overwhelming. There were two distinct sections: one for calorie-packed indulgences and another for lighter, lower-calorie options. While this variety is appreciated, it did make deciding a bit tricky. Fortunately, our server, A.J., was an absolute gem. Not only was he incredibly friendly, but he also went above and beyond to explain the dishes, offer recommendations, and even lighten the decision-making process with his great sense of humor and patience.
I ordered a medium burger, which was slightly overcooked. If it had been cooked just a little less, it would have been perfect! That said, it was still juicy and flavorful. My partner opted for a salad and had no complaints at all. Both dishes were satisfying, and the prices were very reasonable, offering great value for the quality and portion sizes.
The seating added to the comfort of the meal—plush and accommodating for a long, leisurely brunch.
Overall, this is a spot I’d highly recommend, especially for its atmosphere, friendly service, and affordable pricing!
Overall Rating: 4.5/5 – It’s a fantastic establishment with minor room for improvement in food preparation and menu clarity.
Atmosphere: 5
Food: 4
Service: 5
First time going to Cheesecake Factory with a friend of mine. Not too long of a wait to be seated despite the place being packed on a Sunday night. Had the classic cheeseburger with cheddar cheese and some French fries. It also came with ranch and ketchup. All of these were very good. After this I got the chocolate Oreo cheesecake to go which was also very good as it was my first time having any type of cheesecake. Overall 10/10 experience. Would definitely go again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Cheesecake, Bacon Bacon Cheeseburger and Fries
Restaurantji Recommends
Great place for family outing
Atmosphere: 5
Food: 5
Service: 5
Desert was amazing
Atmosphere: 5
Food: 5
Service: 5
Food is salty. Service was great cheesecake was very good of course
Atmosphere: 3
Food: 2
Service: 5
Kid-friendliness: Surprised by so many graduates choosing this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Cheesecake, Fresh Strawberry Cheesecake, Spicy Chicken Chipotle Pasta
I forgot about this place.....the food is okay if your really hungry. They give you big proportions but it's really bland! The drinks are HORRIBLE!!!! The servers...oh gosh it depends on who you get that makes your time there worthwhile. I became nauseated sitting there looking at how they clean the tables which at times was with no spray and the same dirty rag from before AND they have the nerve to lay the utensils on the table! Ugh! I couldn't finish my meal and the floor is nasty dont look down!!
Atmosphere: 2
Food: 3
Service: 2
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