Crystal was so sweet very attentive and her customer service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Natalie Dauer
we went previously and it was a lovely experience, so we decided to go again. overall, the ambiance is beautiful, and a lot of the food is delicious. however, the branzino they served us was filled with 2-3 inch sharp bones, and when we politely pointed this out, they said that is how the dish is served (???). they then offered us 50% off for the dish (which was inedible??). We accepted it, just wanting to leave, and when we decided to split the check, they only charged one card. genuinely a really awful experience. I think a lot of the staff there is really sweet, but they are desperately in need of more training. really disappointing experience, I would discourage anyone from coming here.
Atmosphere: 4
Food: 1
Service: 1
Eve
First time at this place and let time bad service horrible food and drinks we wait long time for our drinks appetizer come to the table first and we call the manager witch all he did was making dump excuse for the bartender who was absolutely not busy but he was joking with 2 girls at the bar restaurant wasn’t so busy for bartender take more then 20 minutes to make 2 drinks we have agua chille and it was ok the 2 crispy torlillas were disgusting 🤮 soggy they they taste old waiters never come and ask if we ok or if we need to order something else then we never got the table clean so definitely we knew that was a very bad restaurant to stay the worse restaurant I ever went and I will tell all my family and friends to never go there definitely everyone at this restaurant keep saying the bartender is grind of the owner so that’s why he can do what ever he likes and that’s why he takes for ever to make a disgusting drinks because definitely he doesn’t know how to make drinks is unfortunately because the place looks nice but everything about this restaurant is bad food service and everyone including the manager is very unprofessional such a worse experience as I say I will never ever go back to that discusting restaurant to bad because I was looking for a place to celebrate my birthday but of course I will never bring my family and friends to a place like this never
Kyle Moore
Santiago was incredible
Atmosphere: 5
Food: 5
Service: 5
melanie munoz
Great customer service Santiago was very attentive and very helpful!
Atmosphere: 5
Food: 5
Service: 5
Yazmin Pinto
Santiago was amazing made us feel like home! Very attentive and great personality!! Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Amy Liszt
Santiago is a great waiter. Very attentive and kind. We love it here!!
Atmosphere: 4
Food: 5
Service: 5
Alejandra Yepes Aristizabal
Good Food and Santiago was the best waitress!!
Atmosphere: 5
Food: 5
Service: 5
RICHIE C
Outgoing Staff.. they match your vibes ... ✨️ great service
Atmosphere: 5
Food: 5
Service: 5
Sandra Mendieta Henao
I want to file a complaint about the poor service I received at your restaurant on Thursday nights. The waiter who served us was rude, inattentive, and unprofessional throughout the visit. He made us feel unwelcome and rushed, and completely ignored basic customer service.
This experience was disappointing and unacceptable. I hope you address this issue seriously so other customers are treated better.
El Primo feels like home in Mexico. Tony was great as a server! 5/5 would recommend
Atmosphere: 5
Food: 5
Service: 5
Jose De Santiago
Excellent Service! Tony was the best!
Atmosphere: 5
Food: 5
Service: 5
Ferenc Tasnady
The food is very good, but there should be a way to give these guys 5 stars for the cocktails. Great, friendly staff. Cocktails are up there with the best of them and it's a great place to hang out.
Always a great & friendly bar staff here making top shelf quality cocktails with a backdrop with a classic Latin American decor style, this place is great balance of local casual and date night ambiance.
Crystal was so sweet very attentive and her customer service was excellent.
Atmosphere: 5
Food: 5
Service: 5
we went previously and it was a lovely experience, so we decided to go again. overall, the ambiance is beautiful, and a lot of the food is delicious. however, the branzino they served us was filled with 2-3 inch sharp bones, and when we politely pointed this out, they said that is how the dish is served (???). they then offered us 50% off for the dish (which was inedible??). We accepted it, just wanting to leave, and when we decided to split the check, they only charged one card. genuinely a really awful experience. I think a lot of the staff there is really sweet, but they are desperately in need of more training. really disappointing experience, I would discourage anyone from coming here.
Atmosphere: 4
Food: 1
Service: 1
First time at this place and let time bad service horrible food and drinks we wait long time for our drinks appetizer come to the table first and we call the manager witch all he did was making dump excuse for the bartender who was absolutely not busy but he was joking with 2 girls at the bar restaurant wasn’t so busy for bartender take more then 20 minutes to make 2 drinks we have agua chille and it was ok the 2 crispy torlillas were disgusting 🤮 soggy they they taste old waiters never come and ask if we ok or if we need to order something else then we never got the table clean so definitely we knew that was a very bad restaurant to stay the worse restaurant I ever went and I will tell all my family and friends to never go there definitely everyone at this restaurant keep saying the bartender is grind of the owner so that’s why he can do what ever he likes and that’s why he takes for ever to make a disgusting drinks because definitely he doesn’t know how to make drinks is unfortunately because the place looks nice but everything about this restaurant is bad food service and everyone including the manager is very unprofessional such a worse experience as I say I will never ever go back to that discusting restaurant to bad because I was looking for a place to celebrate my birthday but of course I will never bring my family and friends to a place like this never
Santiago was incredible
Atmosphere: 5
Food: 5
Service: 5
Great customer service Santiago was very attentive and very helpful!
Atmosphere: 5
Food: 5
Service: 5
Santiago was amazing made us feel like home! Very attentive and great personality!! Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Santiago is a great waiter. Very attentive and kind. We love it here!!
Atmosphere: 4
Food: 5
Service: 5
Good Food and Santiago was the best waitress!!
Atmosphere: 5
Food: 5
Service: 5
Outgoing Staff.. they match your vibes ... ✨️ great service
Atmosphere: 5
Food: 5
Service: 5
I want to file a complaint about the poor service I received at your restaurant on Thursday nights. The waiter who served us was rude, inattentive, and unprofessional throughout the visit. He made us feel unwelcome and rushed, and completely ignored basic customer service.
This experience was disappointing and unacceptable. I hope you address this issue seriously so other customers are treated better.
Service: 1
Restaurantji Recommends
El Primo feels like home in Mexico. Tony was great as a server! 5/5 would recommend
Atmosphere: 5
Food: 5
Service: 5
Excellent Service! Tony was the best!
Atmosphere: 5
Food: 5
Service: 5
The food is very good, but there should be a way to give these guys 5 stars for the cocktails. Great, friendly staff. Cocktails are up there with the best of them and it's a great place to hang out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Skirt Steak, Brunch Burger, Fish Taco, Chips \u0026 Guac
Always a great & friendly bar staff here making top shelf quality cocktails with a backdrop with a classic Latin American decor style, this place is great balance of local casual and date night ambiance.
Atmosphere: 5
Food: 5
Service: 5
Amazing place
Atmosphere: 5
Food: 5
Service: 5
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