Baskin-Robbins
81 Knollwood Rd, White Plains
(914) 949-4468
Recent Reviews
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The cookies and cream is not good. I don’t know if theres a new recipe now or if this location had bad ice cream. The texture of it was grainy and the flavor wasn’t there. The waffle cone was old and stale. Bummed because I really loved this flavor! Sample the one you want to get and go from there. The service is usually good and quick. This time around I had to ask for service because the employees kept gathering towards the back. Only one of them cared to come over and attended us.
Parking: Plenty of parking
never seen it full
Atmosphere: 3
Food: 2
Service: 3
Tonight... I chose to dream back to the 1970s when Baskin-Robbins were standalone ice cream parlors. This evening however in 2024, I was greeted by a terrific young fellow named Michael. I told him about my escapades with friends as kids in the 1970s with Baskin Robbins and I said would you make me the best banana split you've ever made anyone and his reply was, Sir, I most certainly will. On top of this perfectly ripened banana was Cold Brew Oreo, World's Famous Chocolate, and Jamaica Coffee ice creams. It was politely topped with chocolate syrup, butterscotch, wet nuts, a touch of whipped cream and three wonderful cherries. Not only was I reliving the 1970s but I was given a slice of heaven by a courteous young professional that made the experience worthwhile. The entire crew on tonight was stellar. So everyone, when you want great ice cream come to this location and you'll be treated like royalty.
Atmosphere: 5
Food: 5
Service: 5
Walking into Baskin Robbins, I was charmed by the wide variety of ice cream flavors, the ample parking, and the spacious, inviting store. It was the 31st of the month, and I was excited to take advantage of their special 31% off deal. When I got to the counter, I realized the discount was only 20% instead of the expected amount. Curious, I asked the staff about it, and they explained there was a technical issue with their PIN code that limited the discount. If you want a promotional bargain, another location might offer a more consistent experience.
Dietary restrictions: For the dietary restrictions section, I noticed that in very small print, each ice cream flavor had allergens listed, including options for those who are gluten conscious.
Parking: Plenty of free parking available! The store boasts a huge parking lot, ensuring you won't have to worry about finding a spot.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Jamoca Almond Fudge, Very Berry Strawberry
Great that it's open late.
Just came from this location and being that it's the same owner as the location on Central in Hartsdale, why is the service here so much better?
Horrible service portions are a joke which I guess I can understand these days. There selection is horrible as well. The girl helping me didn’t look like she wanted to be there. I ordered 4 double scoops of ice cream and the cups were half full. Then she left them on the counter and handed me a bag. If gas wasn’t so expensive I would have driven back. I will never ever go to this location again. I wish I could have given them negative stars!!!! Hopefully the manager sees this review.
The worst chocolate milk shake I've ever had and I ordered these all over Fairfield County Connecticut and New York.
They're doing indoor service and drive thru.
Dunkin' Donuts and Baskin Robbins combo in this location with a drive thru which is a rarity in these nearby towns. They move fairly quickly despite a high volume at certain times of the day.
Dunkin' Donuts and Baskin Robbins combo in this location with a drive thru which is a rarity in these nearby towns. They move fairly quickly despite a high volume at certain times of the day.
Restaurantji Recommends
They're doing indoor service and drive thru.
My family ordered four cups of ice cream in four different flavors. Only one thought that it was fine. Two found their cups icy. One thought it tasted bad, but to be fair, he wanted vanilla, but they only had low fat vanilla. We're going to stick to Carvel.
Fast and friendly service.
Enjoyed my ice cream and Dunkin here, service was quick.
tasty very refreshing
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