I loved it, we spent a night with my husband and son, we were in a double room, the beds were super comfortable and comfortable, the bathroom was spacious, we had a small living room with a TV, I highly recommend it!
Service: 5
S J
Friendly staff. The rooms were pretty quiet and they were comfortable. The rooms were nice and clean. Right in the heart of downtown. Plenty of food and shopping within walking distance. Recommend.
Service: 5
Yaya “YariJ445” J
Nice hotel, close to home and close to Hpn Airport. Very clean and nice
Service: 4
SKroots
This place is great if you are traveling on business, there is adequate work space.Additionally, if you don't want to pay the high prices of Manhattan hotels you can stay here and take the train into the city.
Service: 3
Ros Dem
The front desk wasn't rude, but they weren't friendly either. I think they need more training in hospitality and customer service. It was our first visit and we didn't know where anything was located. We got our room keys and weren't told where our room was. I had to ask OK, how do you get there? They just hand you the key and expect you to know your way around. I didn't even know they had a pool until I saw a review on here. The person at the desk said breakfast was from 6 to 9 for $20 per person, which I thought was ridiculous! There is no water in our room. $27 for parking 1 night crazy. We went to pick our car up from the valet. guy ignored us standing there. I had to ask him if he worked there. He then asked us if we texted to get our car. Which we didn't, but he ended up bringing our car out. I probably won't stay here again because I was also charged twice for the room. I called the hotel and was transferred to a voice mail and left a message, and no one returned my call as of yet. I like that they have 12pm checkout.Nearby activities: Middle of down town everything around.
Service: 2
jeff
Great location and rooms have everything. However, the night front desk staff are lacking and very unfriendly and unprofessional.
Service: 3
Tara H
Fiancé and I stayed for 5 nights. Amazing hotel and staff. Sean is an awesome manager and is extremely accommodating. Love the rooms and location of hotel. Restaurants, stores and transportation are all close by. This will be our hotel when we come back to NY.
Service: 5
stewart vieira
Great hotel. Parking was $30 extra. Breakfast isn't included in the price, $20 per person... very clean, friendly staff. Juan at the front desk was very nice. Thanks.
Service: 5
She She Sim
Nice hotel. Parking very expensive and valet only. In downtown white plains really don't need a car.Walkability: Easy access to lots of restaurants, shops, grocery Stores, and entertainment
Service: 4
Diane Palmer-Barnes
Comfy and clean with all the necessary amenities . The location was the best thing ever !!
First and foremost, I want to commend the honesty and integrity of the staff at this location. Only after flying home did I realize I'd left my expensive earbuds in our room--a pretty easy thing to just "not find," which has been my experience at some other hotels. I called, and was told that they had already been found and logged. I emailed a shipping label, and had the earbuds back within a week. That was a great cap on a pleasant stay.The hotel itself is very nice. Beautiful lobby. The rooms are spacious and well-appointed, comfortable, and perhaps most importantly: the water pressure is great.The location is also great. Steps from coffee, shops, and restaurants. And a short walk to the train that you can take into the city if you so desire. I would absolutely stay here again.
Service: 5
Holly Parks
Stayed there on 6/17/2023, and arrived at midnight. The front desk clerk was extremely nice and helpful. I wish I would have got his name.
Service: 5
Delylah
My stay was amazing! Juan, the front desk was very helpful with recommendations for activities on a Saturday night!Rooms: the rooms are always clean and cozy whenever i’ve had to stay hereSafety: Very safe area! Went out around 12am for drinks and got back to the hotel around 2am just fine and we were walkingWalkability: Everything is within walking distance. There’s a target right down the street along with many different food options
Mark from NYC
Review is for Choice Hotels who owns the Cambria. I would love to stay at the Cambria. Looks wonderful. When booking I was brought through the Choice Hotels booking platform who owns Cambria. I wanted a room for 2 nights. The gentleman was very dodgy from the start and wanted to sign me up for Choice Rewards. I was clear that I wanted a room and not to sign up for rewards. He started asking for personal information. Again I stated I only wanted a room. He said he was booking my room at which point I thought he was actually doing that. He asked for all my personal information including reason for staying. Then he said he had a room would I like it. I said great, but was starting to feel like he was just getting paid commission for signing people up for Choice Rewards or something. Very dodgy. I was nervous and said for 2 nights and he said we have a room for Friday night. I said I need both nights and he finally said they are booked. It was super slimy, super shady, super tricky and unprofessional. This hotel should distance themselves from Choice. I feel violated and have already visited a few complaint websites. Such a horrible experience. Wasted my time, stole my information under false pretense. Very angry.
Steven Daza
Adolfo couldn’t get me roomBecause ms who knows the one who runs the floor did not want to work and me go online just book a room and tell me she did a Passover whatever that means cost me aGood relationship and some dollars I plan on getting back 5 to 7 business days even after living there for more then 5 months
I loved it, we spent a night with my husband and son, we were in a double room, the beds were super comfortable and comfortable, the bathroom was spacious, we had a small living room with a TV, I highly recommend it!
Service: 5
Friendly staff. The rooms were pretty quiet and they were comfortable. The rooms were nice and clean. Right in the heart of downtown. Plenty of food and shopping within walking distance. Recommend.
Service: 5
Nice hotel, close to home and close to Hpn Airport. Very clean and nice
Service: 4
This place is great if you are traveling on business, there is adequate work space.Additionally, if you don't want to pay the high prices of Manhattan hotels you can stay here and take the train into the city.
Service: 3
The front desk wasn't rude, but they weren't friendly either. I think they need more training in hospitality and customer service. It was our first visit and we didn't know where anything was located. We got our room keys and weren't told where our room was. I had to ask OK, how do you get there? They just hand you the key and expect you to know your way around. I didn't even know they had a pool until I saw a review on here. The person at the desk said breakfast was from 6 to 9 for $20 per person, which I thought was ridiculous! There is no water in our room. $27 for parking 1 night crazy. We went to pick our car up from the valet. guy ignored us standing there. I had to ask him if he worked there. He then asked us if we texted to get our car. Which we didn't, but he ended up bringing our car out. I probably won't stay here again because I was also charged twice for the room. I called the hotel and was transferred to a voice mail and left a message, and no one returned my call as of yet. I like that they have 12pm checkout.Nearby activities: Middle of down town everything around.
Service: 2
Great location and rooms have everything. However, the night front desk staff are lacking and very unfriendly and unprofessional.
Service: 3
Fiancé and I stayed for 5 nights. Amazing hotel and staff. Sean is an awesome manager and is extremely accommodating. Love the rooms and location of hotel. Restaurants, stores and transportation are all close by. This will be our hotel when we come back to NY.
Service: 5
Great hotel. Parking was $30 extra. Breakfast isn't included in the price, $20 per person... very clean, friendly staff. Juan at the front desk was very nice. Thanks.
Service: 5
Nice hotel. Parking very expensive and valet only. In downtown white plains really don't need a car.Walkability: Easy access to lots of restaurants, shops, grocery Stores, and entertainment
Service: 4
Comfy and clean with all the necessary amenities . The location was the best thing ever !!
Service: 4
Restaurantji Recommends
First and foremost, I want to commend the honesty and integrity of the staff at this location. Only after flying home did I realize I'd left my expensive earbuds in our room--a pretty easy thing to just "not find," which has been my experience at some other hotels. I called, and was told that they had already been found and logged. I emailed a shipping label, and had the earbuds back within a week. That was a great cap on a pleasant stay.The hotel itself is very nice. Beautiful lobby. The rooms are spacious and well-appointed, comfortable, and perhaps most importantly: the water pressure is great.The location is also great. Steps from coffee, shops, and restaurants. And a short walk to the train that you can take into the city if you so desire. I would absolutely stay here again.
Service: 5
Stayed there on 6/17/2023, and arrived at midnight. The front desk clerk was extremely nice and helpful. I wish I would have got his name.
Service: 5
My stay was amazing! Juan, the front desk was very helpful with recommendations for activities on a Saturday night!Rooms: the rooms are always clean and cozy whenever i’ve had to stay hereSafety: Very safe area! Went out around 12am for drinks and got back to the hotel around 2am just fine and we were walkingWalkability: Everything is within walking distance. There’s a target right down the street along with many different food options
Review is for Choice Hotels who owns the Cambria. I would love to stay at the Cambria. Looks wonderful. When booking I was brought through the Choice Hotels booking platform who owns Cambria. I wanted a room for 2 nights. The gentleman was very dodgy from the start and wanted to sign me up for Choice Rewards. I was clear that I wanted a room and not to sign up for rewards. He started asking for personal information. Again I stated I only wanted a room. He said he was booking my room at which point I thought he was actually doing that. He asked for all my personal information including reason for staying. Then he said he had a room would I like it. I said great, but was starting to feel like he was just getting paid commission for signing people up for Choice Rewards or something. Very dodgy. I was nervous and said for 2 nights and he said we have a room for Friday night. I said I need both nights and he finally said they are booked. It was super slimy, super shady, super tricky and unprofessional. This hotel should distance themselves from Choice. I feel violated and have already visited a few complaint websites. Such a horrible experience. Wasted my time, stole my information under false pretense. Very angry.
Adolfo couldn’t get me roomBecause ms who knows the one who runs the floor did not want to work and me go online just book a room and tell me she did a Passover whatever that means cost me aGood relationship and some dollars I plan on getting back 5 to 7 business days even after living there for more then 5 months
Service: 1