Chipotle Mexican Grill
405 Tarrytown Rd, White Plains
(914) 948-5203
Recent Reviews
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Not gonna lie, I don’t know what others have experienced here but my food has been fine and filled (burrito bowl). To be fair, I don’t sit down to eat and only order online to go in and out quick but clearly there is an issue with staffing since every few months or weeks i see a completely new group of employees.
4 stars only because sometimes they do fumble the portions here and there but not very often. In the past, they have left a few avocado skins and a few uncooked rice grains but the rest tastes delicious.
Atmosphere: 4
Food: 5
Service: 4
I ordered online for pickup. They forgot my queso and honey chipotle vinaigrette, my food was cold, and my quesadilla literally had no cheese in one half and the other half had around a tbsp worth of cheese. Worst of all, the manager on duty, Maddie, was more defensive instead of apologetic and solution oriented. No wonder the rest of the staff is rude and makes a lot of mistakes. Their team leader needs to do better.
PS: We order chipotle a lot at the company I work for and they mess up the order more than 50% of the time.
Atmosphere: 1
Food: 1
Service: 1
I was hesitant to go here because of the reviews but the food was very good. The interior is a little messy but I didn’t eat there. Would come back.
Atmosphere: 3
Food: 5
Service: 4
nice that staff helped with pickup!. food good.
Atmosphere: 5
Food: 5
Service: 5
This is my 3rd time coming here and leaving without ordering anything. 1st time I came here they were only doing online ordering, the other 2 visits they never have anything not even rice. What type of establishment is this???? I haven’t even mentioned how dirty the inside of the restaurant is garbage everywhere windows in the front smothered in grease. This place needs to have the health department visit and shutdown and violated heavy. If you can please stay away from this place this specific chipotle!!!!
Atmosphere: 1
Food: 1
Service: 1
First and last time to this chipotle.
Ordered double portions of protein, I barely got one portion after paying extra money. Chicken was dead cold. Fajita veggies were missing and pick up time was 3pm got it at 3:21pm
Ridiculous place.
Food: 1
Piece of plastic In guacamole! That was disgusting 🤢 ruined my appetite .
Came here at 9:30 and the doors were closed and they are supposed to close at 10pm
Guy working at the door says we’re closed at 8:20 even though they are open until 10:00 as it says on the door. Not sure why…
Atmosphere: 1
Food: 1
Service: 1
COMPLETE DUMP! Rude staff, filthy bathroom and seating area. They were out of black beans ice forks napkins and I got the juice of the barbacoa as my “protein” the service girl was rude threw my burrito and burrito bowl together and it was a sloppy mess when we opened it. After we left I got very sick from the food. DO NOT GO HERE. Couldn’t get ahold of anyone to talk to them so I’ll be filing a complaint with the health department.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place gives small portions and looks disgusting. I left . I love chipotle. But 0 stars for this place. I am going to cross county location instead.
Soda machine dysfunctional constantly not told until after I ordered meal that includes a soda
Atmosphere: 1
Food: 1
Service: 1
don't come to this chipotle! there are never enough ingredients, you pay for an incomplete order. the staff has an annoying attitude, I understand being tired on a summer day when the place has NO air conditioning, but we as customers don’t deserve this treatment. Also mention that the staff was arguing among themselves while taking orders.
Second time at this location and they are out of food @6:30pm. Not sure why they don’t just lock the doors and put up the closed sign. Not the way a business should be run!
Atmosphere: 1
Food: 1
Service: 1
Food is good. Most orders coming out ok. I recommend a bite :)
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