Coco Choco Bakery

1 Harding Ave, White Plains
(914) 607-3494

Recent Reviews

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Luz Jesus

They make the best cakes ever and breads . There rice pudding is out of this world too

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Everything Is Fresh

fire wolf 231

Many people have told me that they find hair in their food. Today I bought seven tamales, four of them had hair, totally disgusting.
The people who serve are not at all cordial, they should have some customer service classes.

Atmosphere: 3

Food: 3

Service: 1

Bianca Price

I ordered two cakes from here the first one was very nice and delicious. The cake I ordered for my own birthday when I came to pick it up they had no idea what happened to my order and tried to give me a cake off the shelf I didn’t want. Then I told them I can come back an hour later and the lady told me it would be ready in 15 mins. I had other things to do also and didn’t really have extra time to sit and wait. No apology no accountability. Never again will I order here clearly not reliable with orders and I don’t want a rushed cake for $56. Then when I got the cake it was ugly. Disgusting customer service.

Recommended dishes: Tres Leches Cake, Birthday Cake

Oscar Miro

The lady who serves gives very bad customer service, very arrogant, it seems like she doesn't care about her business.

Atmosphere: 1

Food: 3

Service: 1

Melissa Landau

We love this bakery! Everything we have ever bought there has been delicious. For my daughter's birthday we ordered a strawberry shortcake and it was amazing. Loved by everyone at her party! For my birthday, my husband ordered a flourless chocolate cake and it was one of the best cakes I have ever had...10/10. We also love their empanadas, challah bread, cookies and more! We always receive nothing but the kindest and most welcoming service. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Natasha Miller

I picked up a chocolate mousse cake for my son’s birthday yesterday and it was fresh and delicious! Everyone enjoyed and it didn’t taste overly sweet, just perfect! Thank you!☺️

Atmosphere: 5

Food: 5

Service: 5

Teleah Rampersad

The almond croissant and hot chocolate was amazing. The almond croissant was a nice light sweetness and the texture was perfect! There is so many options there, I highly recommend this bakery. Great prices too

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Everything Is Fresh

Willy Espinoza

Peruvian pastries and Peruvian tamales are the best around White plains. But lately the service was horrible. Their reputation is going down 👎.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Birthday Cake, Torta Helada Cake, Homemade Pies

Marissa Roman

Horrible bakery the owner is very rude and unprofessional also their prices are way too high !

JJ Vivanco

The staff, rather the owner, is used to treating customers badly. He always has altercations with people who go shopping. I'm never coming back. Look at the video where one of your clients goes crazy, just because I went to the car to bring my wallet to pay for a $7 purchase!!!!! Crazy to think that I was going to go, where do you think this lady lives??? No more!

Atmosphere: 1

Food: 4

Service: 1

karen vaness bustamante fachin

Horrible service! The young girl on the front doesn't treat people with respect and also doesn't recognize when she makes a mistake and gives the wrong items. I complained that she forgot to put a bread on my bag, and she said she would review camaras and took a week to do that. I had the opportunity to talk with the person in charge, but still, the problem persisted without the patience to listen to what had happened. I have been customer for years but it's annoying this people's attitudes persist. They have to learn how to work with people that goes hand to hand whith the business.

Atmosphere: 1

Food: 1

Service: 1

Rafael Perez

The place is average and the service is terrible because they take a long time to serve you, there is only one person, they have to have another person to help and provide a better service and a little expensive and there is no parking

Atmosphere: 1

Food: 3

Service: 2

Isa Bel

the worst customer service i have ever had,

Atmosphere: 1

Food: 5

Service: 1

Noel Monroy

Everyone was so disappointed, I got 3 leches cake for my sister’s birthday and the cake was so dry as my soul, no milk at all, and one of my friends got a piece of egg shell in the cake. 😢😢

Atmosphere: 2

Food: 1

Service: 2

Indigo Media

Decent place but there customer service is the worst. I ordered here as a business once a week and when there was an issue, they made it clear they don't care. I'll take my business elsewhere. You should too.

Atmosphere: 2

Food: 2

Service: 1

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