I went in for a Cookie don’t you want some.. my favorite. Got welcomed blissfully by a young women who’s name tag said her name was rosemary. This was the nicest customer service I’ve ever received in my life. I felt she was the reincarnation of Our mother of Christ herself. Beautiful establishment with incredible customer service.
Jacqueline Asencio
CHARGED FOR ITEMS THEY DIDNT GIVE US AND DIRTY WORKERS HAD ATTITUDES
jacquelineaE3783IU
DO NOT GO HERE THE SERVICE WAS AWFUL STORE WAS DIRTY. They charged us for 3 ice creams and only gave us 2. When I called to let them know the worker hung up on me. Also the store was very dirty and the workers had nasty attitudes.
Katharine Aquino
Amazing customer service butttttt spelled birthday wrong but it made our night LMFAOOOO
Marley Mar
I’d like to get the attention of managers or whomever is in charge, the employees need to learn that speaking over the ice cream while preparing it, is not good. Spit flying everywhere. Y’all gotta fix that.
sabrina c
I hope the man who made my ice cream, never knows peace again. For just under $10 I got a cup of ice cream with, no exaggeration, one very, very small piece of a Reese’s. The entire point of going to a cold stone is for the even distribution of toppings throughout your ice cream, and there was nothing evenly distributed about the 1 mm piece of Reeses in my ice cream. My husband’s was made by a lovely girl and his ice cream was absolutely loaded with Reeses really not sure what happened with mine. I wish I was paying better attention when my ice cream was being made because I feel like he was just giggling behind the counter at the lack of candy in my ice cream.
akeera ramjohn
Always fast and efficient, staff is wonderful!
Fathima
If i can give 0 stars i would. You should go here if u want melted ice cream, and 10$ for a like it is insane. Its honestly terrible ice cream.
Richard
Water down ice cream and expensive quality of this ice cream is totally lousy
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cherry Vanilla Ice Cream with M&ms
Stareisha Lewis
Customer service is key, the customer service is very very poor at this location and the attitude from the workers are very disrespectful and demeaning this is my second time going to this location and same experience as the first the staff need extensive extensive training when it comes to customer service
Great experience! Large selection and friendly service
mckay auguste
Very different from other locations, the amount of flavors was not listed for the sized cup. Plus the sever threw away the excess ice cream that was enough to fill up a Like It cup. Terrible smh
Atmosphere: 3
Food: 4
Service: 1
Michael A
After a nice afternoon at the park I decided to take my family and I to get ice cream whats better then Cold stone??? The two ladies working were upset, wore it on their face and brought the mood down ruining my sons first Cold day stone experience. Won’t be coming back to this location.
Atmosphere: 1
Food: 3
Service: 1
Michael Astacio
After a nice afternoon at the park I decided to take my family and I to get ice cream whats better then Cold stone??? The two ladies working were upset, wore it on their face and brought the mood down ruining my sons first Cold day stone experience. Won’t be coming back to this location.
Atmosphere: 1
Food: 3
Service: 1
Bryant McNulty
You don’t even get a straw anymore when you order a milkshake for delivery. Place went downhill quick.
I went in for a Cookie don’t you want some.. my favorite. Got welcomed blissfully by a young women who’s name tag said her name was rosemary. This was the nicest customer service I’ve ever received in my life. I felt she was the reincarnation of Our mother of Christ herself. Beautiful establishment with incredible customer service.
CHARGED FOR ITEMS THEY DIDNT GIVE US AND DIRTY WORKERS HAD ATTITUDES
DO NOT GO HERE THE SERVICE WAS AWFUL STORE WAS DIRTY. They charged us for 3 ice creams and only gave us 2. When I called to let them know the worker hung up on me. Also the store was very dirty and the workers had nasty attitudes.
Amazing customer service butttttt spelled birthday wrong but it made our night LMFAOOOO
I’d like to get the attention of managers or whomever is in charge, the employees need to learn that speaking over the ice cream while preparing it, is not good. Spit flying everywhere. Y’all gotta fix that.
I hope the man who made my ice cream, never knows peace again. For just under $10 I got a cup of ice cream with, no exaggeration, one very, very small piece of a Reese’s. The entire point of going to a cold stone is for the even distribution of toppings throughout your ice cream, and there was nothing evenly distributed about the 1 mm piece of Reeses in my ice cream. My husband’s was made by a lovely girl and his ice cream was absolutely loaded with Reeses really not sure what happened with mine. I wish I was paying better attention when my ice cream was being made because I feel like he was just giggling behind the counter at the lack of candy in my ice cream.
Always fast and efficient, staff is wonderful!
If i can give 0 stars i would. You should go here if u want melted ice cream, and 10$ for a like it is insane. Its honestly terrible ice cream.
Water down ice cream and expensive quality of this ice cream is totally lousy
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cherry Vanilla Ice Cream with M&ms
Customer service is key, the customer service is very very poor at this location and the attitude from the workers are very disrespectful and demeaning this is my second time going to this location and same experience as the first the staff need extensive extensive training when it comes to customer service
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Great experience! Large selection and friendly service
Very different from other locations, the amount of flavors was not listed for the sized cup. Plus the sever threw away the excess ice cream that was enough to fill up a Like It cup. Terrible smh
Atmosphere: 3
Food: 4
Service: 1
After a nice afternoon at the park I decided to take my family and I to get ice cream whats better then Cold stone??? The two ladies working were upset, wore it on their face and brought the mood down ruining my sons first Cold day stone experience. Won’t be coming back to this location.
Atmosphere: 1
Food: 3
Service: 1
After a nice afternoon at the park I decided to take my family and I to get ice cream whats better then Cold stone??? The two ladies working were upset, wore it on their face and brought the mood down ruining my sons first Cold day stone experience. Won’t be coming back to this location.
Atmosphere: 1
Food: 3
Service: 1
You don’t even get a straw anymore when you order a milkshake for delivery. Place went downhill quick.
Atmosphere: 1
Food: 1
Service: 1
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