Dunkin'
570 Mamaroneck Ave, White Plains
(914) 644-8358
Recent Reviews
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Okay. Not the cleanest, very small. Nowhere to sit down, and the bathrooms aren't working. They will get you your coffee and a bite to eat, but don't expect anything more.
HORRIBLE. DO NOT COME HERE!!!! I have tried to come to this dunkin and give them a try multiple times. Everytime I come here, there is always an inconvenience. I do not have time to sit and wait for them to make my order again because they messed it up the first time. First off, one time I went inside and saw the owner without gloves on and his 12 year old son making coffees and brooming the parking lot. Another time, I clearly asked for a chocolate frosted donut multiple times, and I see them put a double chocolate donut inside the bag. Seriously? All of the workers are mean. They do not care about their customer service. They mess up everything even a simple iced coffee. Do not come here.
Atmosphere: 1
Food: 1
Service: 1
I know times are tough but damn the thinnest excuse of cream cheese I’ve been given. I’ve munched on plain bagels with more flavor and moisture than this. On top of that the service was terrible. It was chaotic and at first I felt bad for the workers but now I see what I walked into.
Food: 1
I tell the woman 3xs almond milk, then she asked again and I still said almond milk. She put oatmilk. Seriously its always something with this place. Last time cashier gave me the wrong order with my name on the bag. I drove half way home to notice it was all wrong, when I went back I told him I opened the food, he still gave it to the other customer. Not coming back, this place needs to close down or hire coherent staff.
Atmosphere: 1
Food: 1
Service: 1
Need better care when it comes to handling food please change gloves when serving food . One person should be handling food while the other handles money . Hire more people
Service: 1
Coffee is always fresh and hot. Most employees are very friendly. Sometimes you get a dud of a personality but sometimes I have to remind myself we are just getting coffee
Atmosphere: 4
Service: 5
They got the order wrong and then blamed me for it. Terrible, slow service. Never go here.
Atmosphere: 2
Food: 1
Service: 1
Always very consistent
Atmosphere: 3
Food: 5
Service: 4
Terrible there are these two indian girls in the morning WITH HORRIBLE ATTITUDES, i'm going to keep complaining until something is done. I'm tired of hearing that accent and attitude come out of that mouth. Do something, the drink is trash too
Food: 1
Service: 1
It's a DD ?
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Way too overcrowded. 10,000 internet orders coming in while customers in store have to wait even longer. Paid and left without getting my coffee. Just a ridiculous set-up.
Unfortunately they didn't have the machine on that makes my current favorite drink, but the guy there was awesome and went out of his way to accommodate me the best he could. So instead of a frozen coffee he made my same drink as an iced coffee. And to make up for the fact that they didn't have the toppings for my drink, he put sprinkles on for me.
Parking: It depends on the time of day you go, there are not many spots in their parking lot, but as it's not really a sit-down dunkin there is usually a spot to park since people are in and out fairly quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Iced Latte, Avocado Spread
I ordered two avocado toast and the counter told me that she was not gonna make my order because there were too many people on the line. Worst client service ever.
Such a delicious and fresh donut, the coffee is so fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Half Dozen Donuts, Iced Latte
Does it make sense to lose a customer over two strawberry refreshers, especially since I visit your location daily. Simply asking for the correct item and changing it would be the right decision. Don’t you think? Thank you for nothing. I’ll go to another establishment in future and please give my strawberry refresher that I left there to anyone who would like it.
Food: 1
Service: 1
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