Serafina Italian Restaurant White Plains

My friend and I ordered our food at the same time however my food came out after approximately 15 minutes after her food was delivered to the table. I had to ask the waitress about the food. I had ravioli with spinach and ricotta and it was okay. Service was okay and I had to try to get the waitress attention a number of times and the restaurant was not even crowded. It is not a restaurant that I would recommend or return to.

Service was so inattentive it ruined the meal. Also, why do they add ingredients to dishes that were not on the menu!?!?

Swung by here for a light lunch of pizza and bruschetta. Absolutely incredible quality of food. Make sure to add mozzarella to the bruschetta, really elevates the dish. Excited to come back.

Atmosphere: 5

Food: 5

Service: 5

Excellent service , lots of menu options , good food and very reasonable. Exactly what we wanted pre- performance .

The last time we ate here two years ago it was an unrewarding experience. Glad to say yesterday's was much, much better experience. The food was very good and served in a timely manner. There was six of us and all got exactly what we ordered. The waitress was excellent, making sure we were enjoying our meals. The price was very reasonable. I thought I was taking a risk going back but was genuinely impressed with the restaurant and the meal.

Valentina was amazing

Service: 5

Descent food nothing extra for the prices

Atmosphere: 3

Food: 3

Service: 4

I reserved Serafina for “brunch” on OpenTable. My reservation was made for 11:30am on a Saturday, and when we got to the restaurant, we were told that they don’t “open” until noon. I thought it was odd in the beginning because if the restaurant wasn’t open until noon why would you open a spot on Open Table? But I brushed it off because at least we were seated.

I was there for brunch with a group of girls, however, when we attempted to order, we were told that they were NO LONGER OFFERING THEIR BRUNCH MENU which at that point was still on their website! Our hostess said she could ask the kitchen if they have the ingredients and could make the brunch menu items. I wanted something super simple like their steak and eggs, and my friend had wanted the truffle omelette. We were both told that the kitchen could not make those dishes and that we only had the lunch menu to choose from.

When we finally got our order in, it took a while before the food came out, and from that moment on, that was the LAST time we saw our hostess. The restaurant was not busy at all. We were seated by the kitchen, and around the corner of the restaurant we could only see ONE other table. It was IMPOSSIBLE to get the attention of any serving staff. A table that sat down beside us later on, had to get up TWICE to go hunt down a serving staff to place their order and to see if they could come and collect the plates. We had to call for a server TWICE before we got someone to bring us the check.

The worst of it all? FLIES!!! my friends and I were there for about 3 hours during which we were ATTACKED by flies zipping around us, our food and plates, and we were all constantly swatting them out of our faces and hair. It was AWFUL.

I’ve been to Serafina a bunch of times in NYC, and have never had a more miserable experience. I hope management will take a serious hard look at the restaurant’s operations and hygiene, because this was not an enjoyable dining experience.

Atmosphere: 1

Food: 2

Service: 1

I reserved Serafina for “brunch” on OpenTable. My reservation was made for 11:30am on a Saturday, and when we got to the restaurant, we were told that they don't “open” until noon. I thought it was odd in the beginning because if the restaurant wasn't open until noon why would you open a spot on Open Table? But I brushed it off because at least we were seated. I was there for brunch with a group of girls, however, when we attempted to order, we were told that they were NO LONGER OFFERING THEIR BRUNCH MENU which at that point was still on their website! Our hostess said she could ask the kitchen if they have the ingredients and could make the brunch menu items. I wanted something super simple like their steak and eggs, and my friend had wanted the truffle omelette. We were both told that the kitchen could not make those dishes and that we only had the lunch menu to choose from. When we finally got our order in, it took a while before the food came out, and from that moment on, that was the LAST time we saw our hostess. The restaurant was not busy at all. We were seated by the kitchen, and around the corner of the restaurant we could only see ONE other table. It was IMPOSSIBLE to get the attention of any serving staff. A table that sat down beside us later on, had to get up TWICE to go hunt down a serving staff to place their order and to see if they could come and collect the plates. We had to call for a server TWICE before we got someone to bring us the check. The worst of it all? FLIES!!! my friends and I were there for about 3 hours during which we were ATTACKED by flies zipping around us, our food and plates, and we were all constantly swatting them out of our faces and hair. It was AWFUL. I've been to Serafina a bunch of times in NYC, and have never had a more miserable experience. I hope management will take a serious hard look at the restaurant's operations and hygiene, because this was not an enjoyable dining experience.

Jimena was our server and she was amazing. You can tell she tries her best to attend to your wants. Overall, great service, great food and lovely dining experience.

Atmosphere: 5

Food: 4

Service: 5

Great food and wine selection. Nice atmosphere. Great service as well

Atmosphere: 4

Food: 4

Service: 4

I absolutely love this place. The pizza is amazing, crispy, thin crust and always fresh. Their pasta dishes are just as good, and I’m obsessed with their broccoli rabe! Its cooked perfectly every time. The food always tastes amazing, the staff is friendly, and it just feels like a place you want to keep coming back to. Like home away from home.

As a local living in the building, this is my go-to weekly dinner spot after a long day at work. What really makes it special is the owner Leo and the staff. I go off the menu all the time, and they never say no—they always make me exactly what I want. That kind of warmth and flexibility is rare, and it’s what keeps me coming back for not just business week night but always every special occasion,

Atmosphere: 5

Food: 5

Service: 5

I am a fan of their menu. Louis is fabulous, and the food is over the top, from the pizza to the pasta.

Atmosphere: 5

Food: 5

Service: 5

Food is good and I really like this place! It seems that during my most recent visit, they have decided to skimp on their pasta portions a little bit... but it's a decent option and with Italian restaurant prices skyrocketing, this place is maintaining some more reasonable menu items.

My daughter brought me here for my B'day and it was a great experience! Had tuna tartar (fresh), white bean soup was delicious, margherita pizza, baked clams and chicken frances. All were fantastic! The servers were nice and responsive. Highly recommend!! Looking forward to my daughter inviting me again 😁!

Atmosphere: 5

Food: 5

Service: 5