usually most of the waiters are nice but when i went a few days one of them was more sleepy and kind of rude, which shouldn’t be happening when working but overall it’s fine. the food is the best and the chefs should get recognized, i always come here and continue to do so.
Lisa Wilson
Food and drinks were good. Service was ok. The cheesecakes never disappoint!
777 777
I don't get all the fuss. We're always hearing about this place, but it was super mid. We spent $300 for 2 adults, two 9-year-olds, and a 17 year old, and not even one thing was 'great ' or noteworthy. We were pretty disappointed with the food.
Andre Davis
Great good great service. We had my daughter's college graduation dinner party there.
Fernando Joaquim Macedo Gracio
Love the Cheesecake Factory, nice welcoming atmosphere, the food is also very tasty, tried the Thai chili shrimp, calamari, stuffed mushrooms and avocado egg rolls , all were nicely done . Decided to try the Mojito and it was amazing, very refreshing taste .The employees were professional and friendly ! 🌠🌠🌠🌠🌠
Diogo Rebello
Delivery is good. Pricy, but definitely good food
Food: 5
Service: 5
Fernando Damus
All the Cheesecake Factory are spectacular, I can add to this one that we didn't have to wait at all and that the waitress's attention was excellent, which made the visit a total success. For us it is always a pleasure to be able to go to this place. Everything that is pasta and pizza is solid. And not to mention the desserts obviously. I definitely recommend it in White Plains.
Atmosphere: 5
Food: 5
Service: 5
Kings MM
I am absolutely appalled by my recent experience at the White Plains location this past Saturday. After bringing my family in, our waiter was friendly, but that’s where the positives end. We waited over 30 minutes for our appetizer, and when it finally arrived, it was served with our entire meal. What's the point of an appetizer if it's just part of the main course?
To make matters worse, the food was shockingly subpar. The chicken was poorly prepared, messy cuts of improperly butchered, tasteless meat. There was no sear or browning, and the skin was still gummy and difficult to cut through. It was clear the food had been rushed, and for the prices they charge, this is completely unacceptable.
And if the food wasn’t bad enough, we were further disgusted as we waited to order cheesecake on the way out. A horrible smell of bad breath permeated the entry area and the cheesecake station. Several others were complaining about it, and my wife even noted that one of the workers—who had been there a few years ago—had the same foul breath. How do his coworkers not address this? This is not a minor issue; it’s deeply off-putting. Maybe this review will give someone the courage to speak up.
As if that wasn’t enough, when we got home, we discovered that one of the cheesecakes we ordered—the usually reliable 30th anniversary cake—was stale, with the cheese hard and flavorless. This was the first time I've ever had a stale cheesecake from this place, and it was the last straw. I’m completely done with this restaurant!
Atmosphere: 1
Food: 1
Service: 1
MYaacoub
Amazing family time
Kid-friendliness: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, French Fries, Mac & Cheese Balls, Chicken Parmesan Sandwich, Burger
Fire Praise Power
Wonderful and friendly atmosphere a good hangout spot for family and friends. The food was delicious. From dinning area to restroom very clean!
I think the service could be MUCH better and the presentation of the dishes too.
Atmosphere: 3
Food: 3
Service: 2
cjefrein
Our favorite place to eat and something on the menu for everyone. The food quality is far from perfect but it's good enough to keep us coming back.
Vegetarian options: lot's of options, including the impossible burger
Atmosphere: 5
Food: 4
Service: 5
Obese Sonic
Prices are absolutely dastardly but that is a cheese cake factory thing not a location thing. I got shepherds pie and it was aight. Mac and cheese balls are nut bustingly good as per usual. Server was super nice. Definitely my favorite cheese cake factory in the area. staff is always very friendly.
Atmosphere: 5
Food: 5
Service: 5
Mari Rose
The hot chicken wings were terrible but the cheese cake was the best I've ever tasted. Waitress asked my friend for an appetizer but didn't asked me. Waitress totally walked pass my table like I was invisible....
Nate T
Way over priced for what it is. It’s a glorified Applebees that charges $25 for a piece of steak the size of a credit card.
usually most of the waiters are nice but when i went a few days one of them was more sleepy and kind of rude, which shouldn’t be happening when working but overall it’s fine. the food is the best and the chefs should get recognized, i always come here and continue to do so.
Food and drinks were good. Service was ok. The cheesecakes never disappoint!
I don't get all the fuss. We're always hearing about this place, but it was super mid. We spent $300 for 2 adults, two 9-year-olds, and a 17 year old, and not even one thing was 'great ' or noteworthy. We were pretty disappointed with the food.
Great good great service. We had my daughter's college graduation dinner party there.
Love the Cheesecake Factory, nice welcoming atmosphere, the food is also very tasty, tried the Thai chili shrimp, calamari, stuffed mushrooms and avocado egg rolls , all were nicely done . Decided to try the Mojito and it was amazing, very refreshing taste .The employees were professional and friendly !
🌠🌠🌠🌠🌠
Delivery is good. Pricy, but definitely good food
Food: 5
Service: 5
All the Cheesecake Factory are spectacular, I can add to this one that we didn't have to wait at all and that the waitress's attention was excellent, which made the visit a total success. For us it is always a pleasure to be able to go to this place. Everything that is pasta and pizza is solid. And not to mention the desserts obviously. I definitely recommend it in White Plains.
Atmosphere: 5
Food: 5
Service: 5
I am absolutely appalled by my recent experience at the White Plains location this past Saturday. After bringing my family in, our waiter was friendly, but that’s where the positives end. We waited over 30 minutes for our appetizer, and when it finally arrived, it was served with our entire meal. What's the point of an appetizer if it's just part of the main course?
To make matters worse, the food was shockingly subpar. The chicken was poorly prepared, messy cuts of improperly butchered, tasteless meat. There was no sear or browning, and the skin was still gummy and difficult to cut through. It was clear the food had been rushed, and for the prices they charge, this is completely unacceptable.
And if the food wasn’t bad enough, we were further disgusted as we waited to order cheesecake on the way out. A horrible smell of bad breath permeated the entry area and the cheesecake station. Several others were complaining about it, and my wife even noted that one of the workers—who had been there a few years ago—had the same foul breath. How do his coworkers not address this? This is not a minor issue; it’s deeply off-putting. Maybe this review will give someone the courage to speak up.
As if that wasn’t enough, when we got home, we discovered that one of the cheesecakes we ordered—the usually reliable 30th anniversary cake—was stale, with the cheese hard and flavorless. This was the first time I've ever had a stale cheesecake from this place, and it was the last straw. I’m completely done with this restaurant!
Atmosphere: 1
Food: 1
Service: 1
Amazing family time
Kid-friendliness: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, French Fries, Mac & Cheese Balls, Chicken Parmesan Sandwich, Burger
Wonderful and friendly atmosphere a good hangout spot for family and friends. The food was delicious. From dinning area to restroom very clean!
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
I think the service could be MUCH better and the presentation of the dishes too.
Atmosphere: 3
Food: 3
Service: 2
Our favorite place to eat and something on the menu for everyone. The food quality is far from perfect but it's good enough to keep us coming back.
Vegetarian options: lot's of options, including the impossible burger
Atmosphere: 5
Food: 4
Service: 5
Prices are absolutely dastardly but that is a cheese cake factory thing not a location thing. I got shepherds pie and it was aight. Mac and cheese balls are nut bustingly good as per usual. Server was super nice. Definitely my favorite cheese cake factory in the area. staff is always very friendly.
Atmosphere: 5
Food: 5
Service: 5
The hot chicken wings were terrible but the cheese cake was the best I've ever tasted. Waitress asked my friend for an appetizer but didn't asked me. Waitress totally walked pass my table like I was invisible....
Way over priced for what it is. It’s a glorified Applebees that charges $25 for a piece of steak the size of a credit card.
Atmosphere: 4
Food: 2
Service: 5
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