Worst salmon bagel I've ever had. Salmon was stale and fishy, tomato slices thick and tasteless, the red onion sliced too thick, and the capers were in a pile in the middle of the bagel. The bagel itself was smashed and tasteless, and the cream cheese was tasteless as well. Previously had good bagels here, but this one was dreadful. As other reviewers have noted, price of a simple bagel with cream cheese is now quite high as well. Only bright spot -- young woman at register was polite, cheerful and competent.
Food: 1
Service: 2
Jimmy Walczak
Came and ordered a bagel, I was met with a bit of sticker shock as a single bagel with butter and cream cheese was 5.21!!!! I can get a coffee, bagel and hash brown at Tim Hortons for roughly the same price. The bagel had good flavor, however, it was not easy to chew, and the inch and half of cream cheese was disgusting! I legit scraped most of it off. The other thing that REALLY bothered me was every employee was wearing a hat, yet the manager who was making a majority of the food had no hat or hair net on. Must be do as I say not as I do type. I think I’ll stick to Tim Hortons.
Atmosphere: 1
Food: 1
Service: 3
donald robinson
Hi quality product and quality cream cheese choice also excellent sandwiches free parking and good inside service
Atmosphere: 5
Food: 5
Service: 5
Cat Kwiatkowski
The bagels are very bready and dense, not chewy and light. I've gotten better bagels from Tops or Tim Hortons. The menu items are very limited for sandwiches. This pales in comparison to Bagel Jays, they should have used their recipe instead of this. The decor is cold and stark instead of welcoming. Very corporate, very dull. The workers were really nice, but slow in making things. Wouldn't rush back.
Parking: This is a busy plaza, it is hard to get parking near the restaurant.
Atmosphere: 1
Food: 2
Service: 4
Adam Ferkin
I tried the farmhouse sandwich with the hashbrown bagel. It was amazing! A complete breakfast experience. And the hashbrown bagel adds something special, definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Susan Moreno
It was my first visit since they opened. I bought bagels to freeze, and a tub of cream cheese.
The item that ruined the purchase for me was the plain cream cheese in a tub. Terrible taste. Please get Philadelphia cream cheese. There is nothing better.
I will not return until the change is made. Staff and atmosphere were great.
Atmosphere: 5
Food: 1
Service: 5
Christian Thompson
Bruegger’s sucks. I ordered 2 sandwhiches and 3 orders of hash browns for delivery. The only thing in my bag was a bagel with cream cheese. Tried to call multiple times and no one answered. Don’t know how the food is because they’re too stupid to pack the right food
Atmosphere: 1
Food: 1
Service: 1
Natalie P
Amazing bagels. Fresh, flavorful, and just the right texture. The selection of spreads and toppings is on point. Friendly service and a great spot.
Atmosphere: 5
Food: 5
Service: 5
Michael Thorpe
Visited on 10/17 having a rough day. The staff went above and beyond with small things that were enough to make everything better. I'll definitely be coming back more often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Hudson Weil
Terrible place. Nobody in line, nobody inside. 5 workers and nobody can take an order. Wouldn’t recommend this place to anyone. Customer service is horrible.
I don't often leave reviews. My food came via a food delivery app as I staying a hotel. But son of a gun, that bagel sandwich with bacon egg and cheese was so good it caused a 5 star review. The coffee was pretty good to go, also. Thanks guys. 👍
Food: 5
Lisa Wint
The tables were a bit dirty and we were swarmed with hornets while we ate. The bagel sandwiches were delicious, though.
Atmosphere: 4
Food: 5
Service: 5
Carly Lynn
I never expected to go to brueggers bagels after going to my local location in Rochester. After living here for a few years my kids and I decided to try it again. My kids absolutely LOVE it here and the workers are always so nice. Also thank you to Mirelis, who was very patient and understanding as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel
Lucy Soluri
Had an amazing bagel there! The service was quick and staff was friendly and helpful.
Worst salmon bagel I've ever had. Salmon was stale and fishy, tomato slices thick and tasteless, the red onion sliced too thick, and the capers were in a pile in the middle of the bagel. The bagel itself was smashed and tasteless, and the cream cheese was tasteless as well. Previously had good bagels here, but this one was dreadful. As other reviewers have noted, price of a simple bagel with cream cheese is now quite high as well. Only bright spot -- young woman at register was polite, cheerful and competent.
Food: 1
Service: 2
Came and ordered a bagel, I was met with a bit of sticker shock as a single bagel with butter and cream cheese was 5.21!!!! I can get a coffee, bagel and hash brown at Tim Hortons for roughly the same price. The bagel had good flavor, however, it was not easy to chew, and the inch and half of cream cheese was disgusting! I legit scraped most of it off. The other thing that REALLY bothered me was every employee was wearing a hat, yet the manager who was making a majority of the food had no hat or hair net on. Must be do as I say not as I do type. I think I’ll stick to Tim Hortons.
Atmosphere: 1
Food: 1
Service: 3
Hi quality product and quality cream cheese choice also excellent sandwiches free parking and good inside service
Atmosphere: 5
Food: 5
Service: 5
The bagels are very bready and dense, not chewy and light. I've gotten better bagels from Tops or Tim Hortons. The menu items are very limited for sandwiches. This pales in comparison to Bagel Jays, they should have used their recipe instead of this. The decor is cold and stark instead of welcoming. Very corporate, very dull. The workers were really nice, but slow in making things. Wouldn't rush back.
Parking: This is a busy plaza, it is hard to get parking near the restaurant.
Atmosphere: 1
Food: 2
Service: 4
I tried the farmhouse sandwich with the hashbrown bagel. It was amazing! A complete breakfast experience. And the hashbrown bagel adds something special, definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
It was my first visit since they opened.
I bought bagels to freeze, and a tub of cream cheese.
The item that ruined the purchase for me was the plain cream cheese in a tub.
Terrible taste. Please get Philadelphia cream cheese. There is nothing better.
I will not return until the change is made.
Staff and atmosphere were great.
Atmosphere: 5
Food: 1
Service: 5
Bruegger’s sucks. I ordered 2 sandwhiches and 3 orders of hash browns for delivery. The only thing in my bag was a bagel with cream cheese. Tried to call multiple times and no one answered. Don’t know how the food is because they’re too stupid to pack the right food
Atmosphere: 1
Food: 1
Service: 1
Amazing bagels. Fresh, flavorful, and just the right texture. The selection of spreads and toppings is on point. Friendly service and a great spot.
Atmosphere: 5
Food: 5
Service: 5
Visited on 10/17 having a rough day. The staff went above and beyond with small things that were enough to make everything better. I'll definitely be coming back more often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Terrible place. Nobody in line, nobody inside. 5 workers and nobody can take an order. Wouldn’t recommend this place to anyone. Customer service is horrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good food and service.b
Atmosphere: 4
Food: 4
Service: 4
I don't often leave reviews. My food came via a food delivery app as I staying a hotel. But son of a gun, that bagel sandwich with bacon egg and cheese was so good it caused a 5 star review. The coffee was pretty good to go, also. Thanks guys. 👍
Food: 5
The tables were a bit dirty and we were swarmed with hornets while we ate. The bagel sandwiches were delicious, though.
Atmosphere: 4
Food: 5
Service: 5
I never expected to go to brueggers bagels after going to my local location in Rochester. After living here for a few years my kids and I decided to try it again. My kids absolutely LOVE it here and the workers are always so nice. Also thank you to Mirelis, who was very patient and understanding as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel
Had an amazing bagel there! The service was quick and staff was friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
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