Chipotle Mexican Grill

Had a burrito bowl and a side of chips.. bowl was excellent but the chips were drowned in too much seasoning also a lot of the chips were rubbery...

Atmosphere: 5

Food: 4

Service: 5

They have messed up my online order so many time. Chipotle won't take any action as well. Waste of money.

Atmosphere: 1

Food: 1

Service: 1

Always out of everything

This place is like pulling teeth to get the glossy eyed employees to put some actual meat on your food. I’ve been here 5 times since I started dating my girlfriend and every time is below mid.

Atmosphere: 1

Food: 3

Service: 1

My burrito bowl was delicious.

Atmosphere: 5

Food: 5

Service: 5

most disgusting chipotle i have ever been in. workers are slow. a mess all over all the counters. floor has not been swept or mopped in days. food looks and tastes dry and nasty. would not recommend this location to anyone. would not recommend to someone with dietary restrictions, food was all over the place and mixed into everything. they were out of corn for the night at 6pm, they don’t close for over two hours.

Atmosphere: 1

Food: 1

Service: 1

Food is very good, as it always hits the spot.

However, this establishment is direly understaffed, resulting in attitudinal employees.

Atmosphere: 3

Food: 5

Service: 1

Tried to go to chipotle at lunchtime. Went through the process of ordering a bowl and they told me they didn’t have shredded cheese. Yeah, a place that makes burritos and tacos and bowls should open their doors with no shredded cheese. What a joke. Just close the restaurant down if you can’t serve the food that you offer. Thanks for wasting my time.

Atmosphere: 1

Food: 1

Service: 1

Absolutely trash, stood in store for 30 minutes to get this no extra meat no extra cheese no freaking sauce!!!! Great location terrible service (front end doesn’t talk to each other)

Atmosphere: 2

Food: 1

Service: 3

I went in a ordered two rice bowls with extra rice and some chips on the side the rice was so undercooked and hard I couldn’t even eat it and the chips were stale and it was only 4 o’clock .

Atmosphere: 1

Food: 1

Service: 2

Ordered a chicken bowl with pinto beans. Received a beef bowl with black beans and fajita vegetables for some reason. This location always disappoints, but today was abysmal.

Food: 1

Went in today with my husband around 3 pm, the woman (I think?) making my bowl gave me so much attitude and was barking at me like a drill Sargent while taking my order to hurry me along, even though no one was behind us in line. Then the guac was empty and the he/she was really pissed that he/she had to swap out the container, so they put a giant piece of plastic wrap from the top of the new guac directly on my bowl. I obviously saw them put a giant piece of plastic in my food in front of my face, they lied about it and whipped my bowl into the trash while huffing and puffing. I could’ve choked on that if I would’ve accepted it. We left without purchasing anything and won’t be back. Staff couldn’t have been more rude and miserable. Completely dirty restaurant otherwise, definitely grimy and sticky. Order from literally any other location ever

Atmosphere: 1

Food: 1

Service: 1

I stop at least 2 twice a month wish it could be more im hoping lockport ny will get one

Atmosphere: 5

Food: 5

Service: 5

I just had one of the worst experiences I’ve ever had at this Chipotle. They close at 10 PM and I went in around 8 PM, but they were basically shutting down already. The only meat available was chicken — no steak, no barbacoa, no carnitas, nothing. When I asked if they were making any more, the staff looked around and just said, “No, we’re not making any.”

The counters were a mess, food everywhere, and it looked like they hadn’t cleaned in hours. Trash was all over the floor, garbage bags were overflowing, the drink station was empty, and the whole place looked neglected.

The attitude from the staff made it even worse. They clearly didn’t want to be there and didn’t care about serving customers who came in well before closing time.

Really disappointed. This location needs better management and basic cleanliness. I won’t be coming back until things change.

I went to Chipotle today to purchase the carne asada bowl. I had enjoyed one about 3 weeks ago. Today the meat was all grizzle and fatty. Nothing like I had had before. Additionally, all the meat was connected and not cut into pieces. I am very disappointed as I was really looking forward to enjoying it as much as the first time I had it. i would hope that when the crew was preparing the meat they would have notice haw bad the cut of meat was and not try to pass it off to the customers. I took my order as a take out, however if I had eaten at the restaurant I would have returned it to the counter. I ask that you do better and pay attention to inferior cuts of meat.

Atmosphere: 4

Food: 3

Service: 4