McDonald's

5150 Sheridan Dr, Williamsville
(716) 839-1099

Recent Reviews

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Tanvir Shagar

Drive through employee stole credit card information. The idiot then used my credit card number to make an Amazon purchase; Amazon cooperating with investigation.

Officer Lovejoy

I ordered a state bagel with 2 eggs and extra morning sauce. They gave me a regular bagel, and they charged me try to call him on the phone. No one answers the phone one of the worst mcdonald's I have ever gone to. I'm a security supervisor Miller Filmore around the corner. I can't go back and get my food fixed but no one answers the phone there.

Food: 1

Service: 1

Paul Velasco

They closed the dinner room at 8 pm. Even though it says is until 10 pm

Atmosphere: 2

Food: 4

Service: 1

Maya Marwan

I ordered a meal that has 4 piece chicken nugget and they forgot to put the nuggets in. When I went back about 2 hours later both door were locked but the drive thru had about 6-8 cars, so I went back two days later and I told the worker about it and she was so nice. She gave me 10 pieces.

Atmosphere: 5

Food: 5

Service: 4

Gihan Perera

Waiting too long

Service: 1

Madhukar Doppalapudi

Only prioritises the drive thru. Come only if you are going to order via drive thru

Atmosphere: 1

Food: 4

Service: 1

mike h

12.20 on nov 28. Foreign girl with a bad attitude screwed my mobile order up with 2 cars in line. Hire some people who know what they are doing

Service: 1

B Butts

Bought a coffee, got down the road, took a sip and it was cold. Too late to go back and had to throw it away.

Food: 2

Service: 1

Warren’s Corner

It’s a McDonald’s. What else can I say?

Rock Lobster44

Got into a verbal altercation with a worker over the fact I accidentally spilled a drink. When trying to remedy the situation he just handed me the mop and went on about his day, after reminding him that I was not an employee I was accused of spilling the drink on purpose and proceeded to argue over the fact that he wouldnt do his job and accosted a customer. 1 star to everything never come here.

Atmosphere: 1

Food: 1

Service: 1

Jordan Benjamin

I ordered a 4 piece Mcrispy strips meal and only received 3. I checked the bag to make sure it didn't fall out of the box.

Atmosphere: 1

Food: 1

Service: 1

Adam Kedzierski

Coffee was cold. Place was empty. Workers are busy joking…complete lack of working atmosphere.

Atmosphere: 1

Food: 1

Service: 1

Mark Mangkhalakhili

Do NOT come here if you want your food in a timely manner. Service is non-existent, there is nobody at the front counter to help, I assume to cut costs. Your only option is kiosk, drive through, or pick up. Kiosk is not maintained because the printer was out of paper for receipts at all kiosks.

I ordered from kiosk, order was never shown on screen. I waited 45 minutes and wasted my lunch break trying to get help and watching people who came after me walk out with their order.

The staff will drop off orders and ignore you. Good luck even getting a refund if your order is missed. They made eye contact with me and walked away multiple times. Staff looked annoyed at me for wanting help on my order that they missed. When someone finally acknowleded I exist they asked me for receipt, but nobody could even fill the paper roll for the kiosk.

I would not be surprised if someone spit in my food. It was cold when I got it anyways. Save yourself the headache and drive to the next nearest McDs or another chain, this place needs new staff and management.

Atmosphere: 1

Food: 2

Service: 1

Rahneka Raspberry

Placed a mobile order for drive thru pick up, pulled into the second lane while there was another vehicle in the other lane to be serviced after them. I waited for someone to speak through the speaker but no one did. Another car pulled into the other lane and was serviced before me even though I got there before they did. I then switched to curbside only for my order to come out soggy and the coffee was made wrong!

Atmosphere: 1

Food: 1

Service: 1

Kenneth Petersdorf

Terrible service.... Will never go back.

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