Russell's Steaks, Chops, & More

I was a bit excited to eat here considering all of the advertising. I thought it was going to be the best steakhouse in Buffalo. When I arrived, I initially asked the waiter if the steaks were prime and he said all of the steaks were prime, even though only the New York strip had the word prime about it. I thought that was a little questionable. When my steak arrived, I noticed it definitely was not a prime cut. I also asked the waiter if the ranch was homemade. He said yes. And it was definitely not homemade. The staff‘s lack of knowledge of the menu, kind of discourage me from the experience. I received my Caesar salad and it had a large piece of plastic that said three romaine hearts on it. So I'm assuming it's the plastic that wrapped around the lettuce. I asked for a waiter to come grab it assuming that a manager would eventually come. No Manager even addressed the situation. Nobody asked me if I wanted something else to replace the salad. They took the salad away from the table immediately, and nothing was mentioned of it after. Which I thought was a little strange. So I called Russell, who just so happened to be in the restaurant over to the table. I asked him if he had heard about my salad with the plastic in it. And he apparently cannot hear because he responded. Oh, you want dessert already. I just looked at my date and realized this was a lost cause. I am pretty disappointed in my experience here. I really did think it was going to be a great meal, which is what I really needed at the time.

Umberto was our waiter. He, and those who also served our table, were great! Exceptionally friendly and courteous. Thank you for an amazing dining experience!

The waiter made us feel rushed, no real conversation with the table except to take our order. Someone in our party was reading the dessert menu, waiter was putting the coffee cups on the table, would not wait for the person to move their menu and placed the cup right behind the menu and would not wait for the person to move the menu. I do not want this type of experience for food that was fair and overpriced.

Me and my wife love and care we went there twice already and we'll be going for a third time soon

Corey was amazing! Our reservation was altered after we arrived due to a no-show. We were able to have a table instead of bar seating. Food was perfect! Corey and the other servers/attendents were excellent!

Went for my 16th wedding anniversary. The steak that was served, while tender, lacked any flavor other than the overloaded salt and pepper it has been bathed in. The vegetables served accompanying the dish gave me flashbacks to the mushy overbooked frozen vegetables I used to get served in school cafeterias. While Russell is still on the floor this isn't the same place it was even as recently as a year ago.

Everything was what I expected it to be. Service was outstanding. The drinks and appetizers were very good. The main coarse was cooked perfectly and was delicious. The portion size were just right.

I had dinner there tonight. The bread was barely warm, the butter was cold and refrigerated. The 9 Oz steak was significantly smaller...it was more like a 6 Oz. The mashed potatoes was barely a spoonful and barely warm. The food quality simply went downhill. The waitstaff were great at rushing but not good at giving you the bill so you can leave. So many people were dressed in jeans and dirty sneakers it hardly felt special anymore. The little things that made Russell's special is long gone. After over a decade dining there...I won't be returning.

So I will start with this. Food was amazing and timed and cooked perfectly. Service was insanely fantastic. Ambiance was amazing, and I know some people say it is old school and goddy but that is the point. I am 57 and this restaurant brought me back to a time where people who owned restaurants took pride in the food and the service they give and the owner was actually there. Portions are huge and what we did not eat was packaged in great containers to take home. Well done, and can't wait to go back. P.s I was there taking my 21 year old and his girlfriend to dinner who both are going to school in Buffalo and even they said wow I have never had a dining experience like that.

# Horse steak

Atmosphere: 3

Food: 1

Service: 3

Fantastic fine dining experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Bisque, Lobster Mac & Cheese, Seafood Sherry Bisque, Sides, Steak Ala Russell

The service was excellent. The place is fancy Inside. The seafood bisque soup was outstanding. The thin bread very salty. Small portion of mashed potatoes were ok. The Oscar filet mignon, so so. Had two bites and couldn't finish the rest. Maybe it will be better today. In my opinion, over priced for what we paid for. $. 725 for the five of us for dinner, ouch.

Atmosphere: 4

Food: 4

Service: 5

Best presentation and quality food.

Atmosphere: 5

Food: 5

Service: 5

Was there for a date night on October 12th and dinner and dessert was fabulous as always and after dessert my boyfriend proposed to me so it was a great date night!

The steaks are good, but there are better steakhouses in the area. I did like the escargot. The calamari was just "average" and we have had much better. The service was good. But they force you to check your coat, which I was not prepared for and was very upset. I was freezing during my dinner! The creme brulee was also just "average" and wehave had way better elsewhere. It was our anniversary and needless to say I wish we had gone to Kennedy Cove a second time, as their entrees are way better and so are the desserts. If we return to the Buffalo area, we will not come back to this place.

Atmosphere: 2

Food: 3

Service: 4