I get the same thing every single time I order and it's almost everyday from this store: triple blonde vanilla latte with vanilla sweet cream instead of milk and 1 pump of classic syrup, and it's a $9 drink. Today I could immediately tell it was too light colored, so I tried it and it barely tastes like espresso. I tried to confirm they made a triple and got attitude from the staff, so I left but the drink is gross and it's supposed to be a lot darker than this. Wasting my money.
Suzanne Gardner
not an ideal drive-thru quick coffee stop, location is very busy in a cramped lot/busy area
Bobby Currie
Went to go pick up a mobile order and someone stole my drink before I showed up. Was not offered a refund.
Laura Spriggs Gray
Newer stand alone Starbucks with a drive- through. The store is spacious with several seating areas. We went inside for seasonal gingerbread lattes and peppermint mochas. All were prepared accurately and up to standards. Service was a little slow as most attention was focused on the drive through. The parking area is tight , as is the entrance and exit area.
Atmosphere: 5
Food: 4
Service: 4
Shelley D
Basic Starbucks location. Not a long wait time inside and great Baristas. They are out of breakfast items by mid afternoon so have an alternative breakfast item in mind.
Atmosphere: 5
Food: 5
Service: 5
Tamara Torres
Love their coffee
Atmosphere: 5
Food: 5
Service: 5
nicole
Worst manager i’ve ever met. So unprofessional there was probably 30 orders and the manager was sitting on her phone the whole time making all the employees suffer alone. As a manager myself i cannot understand how someone can have that label and still act so unprofessional. Lost a customer for good.
Atmosphere: 1
Food: 1
Service: 1
Tish Smithson
Wanted a grande decaf iced brown sugar cortado with whole milk.
Got a hot tall regular brown sugar oatmilk cortado.
The decaf part was the most important part because I have health issues that can't tolerate caffeine. Totally not what I ordered and undrinkable. Guy who took my order was super dismissive, even after being shown what I had ordered vs what I got.
Do better, guys.
Ahmed Ma
Always a great spot. The ambiance is really nice and the space feels open, which makes it a comfortable place to sit and get work done. The staff is always friendly and welcoming. One of my favorite Starbucks locations.
Atmosphere: 5
Food: 5
Service: 5
a p
Rudest baristas alive. I’ll go out of my way to avoid this place now.
If I could give this place a zero I would. I ordered a drink to go and when I started to drink it at work, I found out that there was a full set of fake eyelashes in my iced drink.
Dina Smith
On Monday night I came in to order a blonde vanilla latte. I watched as the barista, Brendan, dropped a steam pitcher on the ground, pick it back up, and use it. When I confronted him about it, he responded very rudely and refused to change out the pitcher. Horrible customer service skills and complete lack of sanitization! Never returning
Atmosphere: 1
Food: 1
Service: 1
Steve C
2 stars for effort. We have never been to Starbucks for coffee and we thought we would give it a try. We waited so long for 2 cups we had to ask twice and then they only gave us one! That's all they do is pour coffee!! We'll never go back. Tim Hortons it is!
Alice Borges De Jesus
Good coffee. Good service. needs to repave their drive thru too small for trucks.
K Hanna
The crew on the Friday morning shift at the Williamsville location rocked it. They had a line out the door and full drive thru but they all maintained a level head under pressure and were pleasant to every customer they serviced.
I get the same thing every single time I order and it's almost everyday from this store: triple blonde vanilla latte with vanilla sweet cream instead of milk and 1 pump of classic syrup, and it's a $9 drink. Today I could immediately tell it was too light colored, so I tried it and it barely tastes like espresso. I tried to confirm they made a triple and got attitude from the staff, so I left but the drink is gross and it's supposed to be a lot darker than this. Wasting my money.
not an ideal drive-thru quick coffee stop, location is very busy in a cramped lot/busy area
Went to go pick up a mobile order and someone stole my drink before I showed up. Was not offered a refund.
Newer stand alone Starbucks with a drive- through. The store is spacious with several seating areas. We went inside for seasonal gingerbread lattes and peppermint mochas. All were prepared accurately and up to standards. Service was a little slow as most attention was focused on the drive through. The parking area is tight , as is the entrance and exit area.
Atmosphere: 5
Food: 4
Service: 4
Basic Starbucks location. Not a long wait time inside and great Baristas. They are out of breakfast items by mid afternoon so have an alternative breakfast item in mind.
Atmosphere: 5
Food: 5
Service: 5
Love their coffee
Atmosphere: 5
Food: 5
Service: 5
Worst manager i’ve ever met. So unprofessional there was probably 30 orders and the manager was sitting on her phone the whole time making all the employees suffer alone. As a manager myself i cannot understand how someone can have that label and still act so unprofessional. Lost a customer for good.
Atmosphere: 1
Food: 1
Service: 1
Wanted a grande decaf iced brown sugar cortado with whole milk.
Got a hot tall regular brown sugar oatmilk cortado.
The decaf part was the most important part because I have health issues that can't tolerate caffeine. Totally not what I ordered and undrinkable. Guy who took my order was super dismissive, even after being shown what I had ordered vs what I got.
Do better, guys.
Always a great spot. The ambiance is really nice and the space feels open, which makes it a comfortable place to sit and get work done. The staff is always friendly and welcoming. One of my favorite Starbucks locations.
Atmosphere: 5
Food: 5
Service: 5
Rudest baristas alive. I’ll go out of my way to avoid this place now.
Atmosphere: 3
Food: 3
Restaurantji Recommends
If I could give this place a zero I would. I ordered a drink to go and when I started to drink it at work, I found out that there was a full set of fake eyelashes in my iced drink.
On Monday night I came in to order a blonde vanilla latte. I watched as the barista, Brendan, dropped a steam pitcher on the ground, pick it back up, and use it. When I confronted him about it, he responded very rudely and refused to change out the pitcher. Horrible customer service skills and complete lack of sanitization! Never returning
Atmosphere: 1
Food: 1
Service: 1
2 stars for effort. We have never been to Starbucks for coffee and we thought we would give it a try. We waited so long for 2 cups we had to ask twice and then they only gave us one! That's all they do is pour coffee!! We'll never go back. Tim Hortons it is!
Good coffee. Good service. needs to repave their drive thru too small for trucks.
The crew on the Friday morning shift at the Williamsville location rocked it. They had a line out the door and full drive thru but they all maintained a level head under pressure and were pleasant to every customer they serviced.
Food: 5
Service: 5
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