Subway
5469 Sheridan Dr Suite 101, Unit 5 A, Williamsville
(716) 839-1515
Recent Reviews
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Very rude, unprofessional and unpleasant. People that work at this location will make your meal and day like the worst. My first time there and didn’t feel good at all. Avoid this location if you really want to have a fantastic time!⚠️⚠️⚠️
I drive for work and this subway was one of the cleanest I’ve been to in a while. Great service too.
Something about the smell of subway already triggers childhood memories of stale bread and slimy ham, so I'm not a fan. My daughter, however, for some disappointing reason seems to enjoy it. I figured I'd give them the opportunity to redeem themselves and they managed to stay firmly at the very bottom rung or sandwich making. The worker had no clue what he was doing. Didn't put the proper ingredients on either of our subs, completely forgetting the sauce on my steak sub. So, the awful flavor was amplified by the brittle dryness. Do better.
Good place for healthy food
Went 02/22/2025 around 2:30-3:00PM. Your employee is talking on the phone when I walk in and doesn't end the call the entire time he's helping me. Piece of hard plastic in the sandwich. How is Subway going to charge $12 and change for a 6 inch sub and a vitamin water? The rotisserie chicken on it was slimy. There are so many other mom and pop sub shops but I figured why not go in fast I'm right here? Don't go here. I'm disappointed I bit down on the plastic in the last few bites. Wish it was the first one 🤮
This location has horrible service. There is only ever one person working. I always order on line. I take my time leaving and it is a fifteen minute drive. The food is never ready when I get there. This past weekend they had not even started it even though there were no other customers. The woman working decided to attend to baking rolls even though I was standing there. She talked on the phone the whole time I waited, pausing many times without working. I will be looking for a different location.
Atmosphere: 3
Food: 3
Service: 1
Coupons aren't honored, and they're very ungenerous with the meat. Very poor experience.
Atmosphere: 2
Food: 1
Service: 1
They don't honor the coupons, ended up paying double after they were made. Then asked for a cup for water and was told that they don't do that.
The food is very good, the only problem is they do not accept coupons
Atmosphere: 5
Food: 5
Service: 5
They do not take coupons! Indian dude had a bad attitude! Shove your attitude and your business you now where!!!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Edible-but is it what I ordered, or just an (Subway)artist rendition. These are the questions that one should never have to ask after ordering food anywhere, and yet here I am still pondering my sandwich order of November 15th 2023. Now I’m a big fan of sandwiches, and will go many places, and what occurred here will likely diminish the 4-5 sandwiches that are sometimes ordered weekly, I’ll elaborate, sauce, a condiment, a treasure, and albeit a sandwich essential. When one orders a sandwich a Subway sandwich there are the default sandwich sauces, recommended for those people out there that either like it that way, or are unfamiliar with the menu. This is a wonderful feature and is included on the menu along with the other “standard” ingredients. Now what is a “standard ingredient, well a standard ingredient would be denoted as an ingredient that comes with that sandwich. So imagine my surprise after going with 2 standard sauces, and one with changes, and after investigation(ie the insertion of said sandwich into mouth) that my sandwiches with the exemption of one, were sauce less. Now one may ask why this is a big deal, so I’ll leave you with this, and let you, the rest of Buffalo decide, if someone prepared a Buffalo chicken sandwich for you, and it came without sauce, is that still a Buffalo Chicken Sandwich?
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Sandwich
Did a curbside pickup. The subway was not toasted missing vegs, cheese and sauces. Veggie patty barely toasted.
Food: 2
Service: 1
Drove 20 minutes away just to find out the worker at the store decided to close early I didn't know they get the make executive decision ?
Service: 1
They are so stingy with the portions. Indian lady especially.
Atmosphere: 1
Food: 1
Service: 1
Had a coupon for 2 ft longs. They wouldn’t honor it and said it doesn’t apply to Turkey subs! Nowhere on the coupon was this
Service: 1
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