Tim Hortons

5140 Main St, Williamsville
(716) 565-0501

Recent Reviews

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Patrick Csaszar

Despite a very busy morning, the staff were working hard to get everyone served and did so with pleasant and incredibly prompt service! Blew my expectations away, thanks for the great breakfast

Atmosphere: 4

Food: 5

Service: 4

Admin

Cold, Late, and Basically Trash – Worst Breakfast Experience

Ordered just a simple breakfast: coffee, toasted bagel with avocado. That’s it. Should’ve been quick and easy. Instead, it was a complete disaster.

The order took forever to arrive, and when it finally did, it was a total letdown. The coffee was fine, but the bagel? Cold, soggy, barely toasted, and the avocado looked like it had been sitting out forever. No seasoning, no effort — just slapped together like they didn’t care. I couldn’t even eat it. Straight into the garbage.

Tim Hortons seriously needs to do better. If you can't get a basic bagel right, what’s the point? Never ordering breakfast from here again.

I would rather go to Dunkin Donut from next time

Michael Neese

I hear people rave about Tim Hortons all the time. The service was fast and friendly but someone needs to explain how this is any different than a McDonald's or Burger King.

Atmosphere: 3

Food: 3

Service: 5

Brian Dietz

Horrible. Don't go inside. You will wait forever

Service: 1

John Rogacki

Still a little pricey

Atmosphere: 3

Food: 3

Service: 4

Brianne

the best coffee

Atmosphere: 5

Food: 5

Service: 5

Jack Timmons

I was in the drivethru 5-4-2025 at approx 130 pm I ordered a coffee had to repeat myself 3 times due to the commotion in the background. Laughing and goofing around. I got up to the window and there was a female on the back of another female horsing around. I then see 3 more people come from the back goofing around and acting childish. This behavior is not acceptable. I was waiting forever for a simple Large 2 cream and shot of espresso. Got the coffee 3/4 filled and tasted horrible. The manager on that shift needs to be held accountable and the crew needs to go back for training to explain its work not highschool lunchtime.

Atmosphere: 1

Food: 1

Service: 1

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Donuts

Patty Gillen

Bagels are so very stale

Atmosphere: 1

Food: 1

Service: 2

Mjaye Wms

I was just told that i couldn't have a bacon egg and cheese on a croissant. The cashier assumed that i wanted a 3 dollar meal? What was she judging me on? My appearance, my color, the way i was dressed. Why couldn't she just prepare what i asked for? Beware!!

donald robinson

Quick drive through or in store service free parking fireplace seating

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Brown, Donut Assortment

C Wilcox

There's always something broken at this location, today it was the latte machine. A few weeks ago it was the coffee machine....as in the coffee that a coffee shop should sell...avoid this location.

Jackie Schied

Made a mobile order and after waiting 20 minutes at the pick up counter I got in line to tell them I had an order. The chai tasted like weird strawberry milk and the tidbits were disappointing. Came from out of town and everyone talks about Tim Hortons so we decided to get some to take home. Not impressed.

Atmosphere: 2

Food: 3

Service: 2

Myles Womack

Always great donuts

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Donut Assortment

John Ebeling

I work late night and never have donuts ,bagles, or any food. This place is a coffee and donut shop right??????

Atmosphere: 1

Food: 1

Service: 1

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