Tim Hortons
5140 Main St, Williamsville
(716) 565-0501
Recent Reviews
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Despite a very busy morning, the staff were working hard to get everyone served and did so with pleasant and incredibly prompt service! Blew my expectations away, thanks for the great breakfast
Atmosphere: 4
Food: 5
Service: 4
Cold, Late, and Basically Trash – Worst Breakfast Experience
Ordered just a simple breakfast: coffee, toasted bagel with avocado. That’s it. Should’ve been quick and easy. Instead, it was a complete disaster.
The order took forever to arrive, and when it finally did, it was a total letdown. The coffee was fine, but the bagel? Cold, soggy, barely toasted, and the avocado looked like it had been sitting out forever. No seasoning, no effort — just slapped together like they didn’t care. I couldn’t even eat it. Straight into the garbage.
Tim Hortons seriously needs to do better. If you can't get a basic bagel right, what’s the point? Never ordering breakfast from here again.
I would rather go to Dunkin Donut from next time
I hear people rave about Tim Hortons all the time. The service was fast and friendly but someone needs to explain how this is any different than a McDonald's or Burger King.
Atmosphere: 3
Food: 3
Service: 5
Horrible. Don't go inside. You will wait forever
Service: 1
Still a little pricey
Atmosphere: 3
Food: 3
Service: 4
the best coffee
Atmosphere: 5
Food: 5
Service: 5
I was in the drivethru 5-4-2025 at approx 130 pm I ordered a coffee had to repeat myself 3 times due to the commotion in the background. Laughing and goofing around. I got up to the window and there was a female on the back of another female horsing around. I then see 3 more people come from the back goofing around and acting childish. This behavior is not acceptable. I was waiting forever for a simple Large 2 cream and shot of espresso. Got the coffee 3/4 filled and tasted horrible. The manager on that shift needs to be held accountable and the crew needs to go back for training to explain its work not highschool lunchtime.
Atmosphere: 1
Food: 1
Service: 1
Donuts
Bagels are so very stale
Atmosphere: 1
Food: 1
Service: 2
I was just told that i couldn't have a bacon egg and cheese on a croissant. The cashier assumed that i wanted a 3 dollar meal? What was she judging me on? My appearance, my color, the way i was dressed. Why couldn't she just prepare what i asked for? Beware!!
Restaurantji Recommends
Quick drive through or in store service free parking fireplace seating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown, Donut Assortment
There's always something broken at this location, today it was the latte machine. A few weeks ago it was the coffee machine....as in the coffee that a coffee shop should sell...avoid this location.
Made a mobile order and after waiting 20 minutes at the pick up counter I got in line to tell them I had an order. The chai tasted like weird strawberry milk and the tidbits were disappointing. Came from out of town and everyone talks about Tim Hortons so we decided to get some to take home. Not impressed.
Atmosphere: 2
Food: 3
Service: 2
Always great donuts
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donut Assortment
I work late night and never have donuts ,bagles, or any food. This place is a coffee and donut shop right??????
Atmosphere: 1
Food: 1
Service: 1
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