Wendy's
5244 Main St, Williamsville
(716) 626-3397
Recent Reviews
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A convenient location. But an unpleasant place to eat, even by fast food standards. It takes a long time to get the food. The staff is unfriendly, The dining room is very plain and appears not to have been cleaned in a long time. The parking lot is full of potholes, there's lots of trash around the building.
Atmosphere: 1
Food: 2
Service: 2
Cashier was on phone ..a little advice when handing customer a cup NEVER Grab the inside always grab from. The outside near the bottom..food was cold dining room was messy with spilled drinks retraining is much needed
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crispy Chicken blt Biggie Bag
Great prices on their meal deals and great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
5:30pm the facility was closed due to not having adequate staffing numbers. Closed during dinner time on a Saturday - smh. Perhaps it’s time to consolidate locations.
Atmosphere: 1
Food: 1
Service: 1
Your typical Wendys food and experience.
Atmosphere: 4
Food: 4
Service: 4
One of the employees attempted to scam me to upcharge my meal, employees also consistently don't repeat the price of your meal back to you, so when the sun is glaring on the screen, I don't know how much cash is required to pay for my meal.
Atmosphere: 1
Food: 2
Service: 1
Good job done by very short staff crew
Atmosphere: 4
Food: 4
Service: 4
Shout out to Yale and Tasha for ensuring my baconator coupon went through properly after the app wasn’t working. Really appreciate you both making sure I got the discount and my points. Keep up the great work and I look forward to stopping by next time!
Atmosphere: 5
Food: 5
Service: 5
Four medium frosties. Three chocolate and one salted caramel.
Atmosphere: 4
Food: 5
Service: 4
Great service. The drive through employee had great energy.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Over charged for a few biggie bags late night, sauce was in a sketchy container. Standard prices is what they should focus on also hearing aids because they cant get right your pre determined order.
Terrible customer service at drive thru. Shoved the bags into my hand without even a word.
Atmosphere: 2
Food: 2
Service: 1
This location needs to be shut down. Instead of wearing any sort of uniform, the staff are working in sweatpants, t-shirts, and bonnets. The cooks are preparing food with excessively long nails and no gloves. Not only is it all downright unprofessional, but it's unsanitary. It doesn't help that the staff is unbelievably rude. I get that it's fast food and standards shouldn't be too high, but they literally lack people skills. The food matches their repulsive service. I cannot believe this location is even allowed to operate.
Atmosphere: 1
Food: 1
Service: 1
The only thing that has changed in years is the prices (way way higher) and the customer service (way way below grade)
Atmosphere: 3
Food: 2
Service: 1
Stopped in the drive thru last night 10/10 just trying to order fries, was waiting for a bit behind another car. When we pulled up to order we were greeted with something that sounded like "Welcome to Burger King how can we burger your burger" and decided to get out of line and leave. As we drove past the window, the guy was sticking his head out the window looking at us and was not dressed in the proper attire to be working at Wendy's. I know it's fast food and I don't typically leave reviews, but it can't be that hard.
Service: 1
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