I’ve been coming to this McDonald’s for years and it’s always been a convenient spot for a quick meal. Unfortunately lately the service has really slowed down. The wait time for my orders has noticeably increased even when I order ahead through the app. Several times I’ve arrived to pick up my food only to find it still not prepared and I end up waiting even longer afterward. The staff is usually friendly, but they often seem short handed or overwhelmed, which might be contributing to the delays. I’m hoping things improve soon because this has been my go to location for a long time and I’d like to see it return to the efficient service it once had. 🍟
Atmosphere: 3
Food: 4
Service: 3
francisco rodriguez
Need Security!!! Too many teenagers hanging around with out buying nothing!!!!!!
Atmosphere: 4
Food: 4
Service: 4
Zunayedul Islam
I'll check out this shop. You'll have to wait 40 to 45 minutes to pick up your order.
Atmosphere: 1
Food: 1
Service: 1
Crystal Lee
Waited over 20 mins for fries
Atmosphere: 1
Food: 1
Service: 1
Md Kamrul Siam
Great staffs and quick delivery!
Atmosphere: 5
Food: 5
Service: 5
Alvaro Imbrett
The customer service at this location is consistently subpar, and every team member appears miserable. The wait times, even for small and simple orders, are ridiculous. Furthermore, the managers are very dismissive, and their attitudes are off-putting. At this point, I would prefer to travel miles away just to avoid this subpar, dirty-looking McDonald's.
Atmosphere: 1
Food: 2
Service: 1
Brandon Etheridge
I went to mcdonalds with my son. I got a five dollar meal and mcchicken because he was hungry and i wasnt . High school was cursing inappropriately next to my son and hes 10 years old so this is why i gave this a 1 star and it took 20 minutes to get my food
Atmosphere: 1
Food: 2
Service: 1
Imran Khan
Very bad
A NYC NPC
I'm occasionally visted this McDonald's over the years but many times from Oct to Nov 2025.
The service gets slow during peak times, not more so than other McDonald's. The crowd clumps up near the counter making it hard to pick up and further slows down service. After school, there is usually a crowd of teenagers. Often the top floor is blocked, trash on the ground, and noiser than average. I would advise avoiding during after school hours.
The service was varied depending on which manager was working. There is a female manager that worked multiple stations and helps give out orders, some times you here her ordering around the workers. Service seems better when she's is working.
When it's not her working, the service is terrible. The portions are smaller, the burgers slopply made, orders were missing items.
The monopoly game promotion was ongoing during my visits, some of the managers would not honor the food promotions. We thought it was a mistake but figured out it was always the promo items nissing. They will take the order and coupon then not give the items when you go to pick up/delivered. If picking up, the manager sends an employee to tell you it's a scam.
Not getting a free apple pie or small fries is not a big deal but getting called a scammer by a manager that is refusing to honor a promotion is beyond annoying. As is having the items missing from your order or having menu items unavailable due to the restaurant wanting to avoid honoring promotions.
Atmosphere: 2
Food: 2
Service: 1
ryan jiang
if I can give 0star , I will . I used to mobile app reward and they don’t give the order says we don’t give your order . And also other day my daughter used rewards redeem order , manager told her GET OUT here we don’t give you anything
There is a female manager there who screams at the top of her voice when communicating to staff. I feel like I'm in the streets with vendors inside this McDonald's.
Atmosphere: 1
Food: 3
Service: 2
Ishrat Dwarkah
If I could give this location a ZERO star I would! They should put up a big sign that says “wait time 30-40 mins”. It was ridiculous.! No apology or explanation of why the food is late. Worst!! They need to prioritize customers who are at the stores before DoorDash and ubereats.
Atmosphere: 1
Food: 1
Service: 1
Baleegh Zaidan
Why ya keep forget the sauce like wtffff
Maxine Williams
Perfect
Atmosphere: 5
Food: 5
Service: 5
Justin
They just put your order behind the counter instead of calling it out even tho you’re standing by the non existent line. Worker at the register was doing the most to ignore me trying to get their attention
I’ve been coming to this McDonald’s for years and it’s always been a convenient spot for a quick meal. Unfortunately lately the service has really slowed down. The wait time for my orders has noticeably increased even when I order ahead through the app. Several times I’ve arrived to pick up my food only to find it still not prepared and I end up waiting even longer afterward. The staff is usually friendly, but they often seem short handed or overwhelmed, which might be contributing to the delays. I’m hoping things improve soon because this has been my go to location for a long time and I’d like to see it return to the efficient service it once had. 🍟
Atmosphere: 3
Food: 4
Service: 3
Need Security!!! Too many teenagers hanging around with out buying nothing!!!!!!
Atmosphere: 4
Food: 4
Service: 4
I'll check out this shop. You'll have to wait 40 to 45 minutes to pick up your order.
Atmosphere: 1
Food: 1
Service: 1
Waited over 20 mins for fries
Atmosphere: 1
Food: 1
Service: 1
Great staffs and quick delivery!
Atmosphere: 5
Food: 5
Service: 5
The customer service at this location is consistently subpar, and every team member appears miserable. The wait times, even for small and simple orders, are ridiculous. Furthermore, the managers are very dismissive, and their attitudes are off-putting. At this point, I would prefer to travel miles away just to avoid this subpar, dirty-looking McDonald's.
Atmosphere: 1
Food: 2
Service: 1
I went to mcdonalds with my son. I got a five dollar meal and mcchicken because he was hungry and i wasnt . High school was cursing inappropriately next to my son and hes 10 years old so this is why i gave this a 1 star and it took 20 minutes to get my food
Atmosphere: 1
Food: 2
Service: 1
Very bad
I'm occasionally visted this McDonald's over the years but many times from Oct to Nov 2025.
The service gets slow during peak times, not more so than other McDonald's. The crowd clumps up near the counter making it hard to pick up and further slows down service. After school, there is usually a crowd of teenagers. Often the top floor is blocked, trash on the ground, and noiser than average. I would advise avoiding during after school hours.
The service was varied depending on which manager was working. There is a female manager that worked multiple stations and helps give out orders, some times you here her ordering around the workers. Service seems better when she's is working.
When it's not her working, the service is terrible. The portions are smaller, the burgers slopply made, orders were missing items.
The monopoly game promotion was ongoing during my visits, some of the managers would not honor the food promotions. We thought it was a mistake but figured out it was always the promo items nissing. They will take the order and coupon then not give the items when you go to pick up/delivered. If picking up, the manager sends an employee to tell you it's a scam.
Not getting a free apple pie or small fries is not a big deal but getting called a scammer by a manager that is refusing to honor a promotion is beyond annoying. As is having the items missing from your order or having menu items unavailable due to the restaurant wanting to avoid honoring promotions.
Atmosphere: 2
Food: 2
Service: 1
if I can give 0star , I will . I used to mobile app reward and they don’t give the order says we don’t give your order . And also other day my daughter used rewards redeem order , manager told her GET OUT here we don’t give you anything
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There is a female manager there who screams at the top of her voice when communicating to staff. I feel like I'm in the streets with vendors inside this McDonald's.
Atmosphere: 1
Food: 3
Service: 2
If I could give this location a ZERO star I would! They should put up a big sign that says “wait time 30-40 mins”. It was ridiculous.! No apology or explanation of why the food is late. Worst!! They need to prioritize customers who are at the stores before DoorDash and ubereats.
Atmosphere: 1
Food: 1
Service: 1
Why ya keep forget the sauce like wtffff
Perfect
Atmosphere: 5
Food: 5
Service: 5
They just put your order behind the counter instead of calling it out even tho you’re standing by the non existent line. Worker at the register was doing the most to ignore me trying to get their attention
Atmosphere: 1
Food: 1
Service: 1
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