This place is trash compared to what it used to be .the guy at the counter w the mustache was a real a jerk off . Won’t get a penny from me or my family again
Heavenly Angel
Ordered food over the phone the guy is very rude & nasty
Atmosphere: 5
Food: 5
Service: 1
rob garcia
Food is decent but the service at the location is terrible. The guys working there provide terrible service and are extremely rude. Never getting food from here again.
Atmosphere: 1
Food: 3
Service: 1
kezual 33
Hands down best sicilian i ever tried. The guys are also friendly and im always comming back here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Prima Pizza
basuraa mububa
Best pizza in queens, Their BBQ Chicken slices are unbeatable!
Atmosphere: 4
Food: 5
Service: 5
Edgar Ramales
Prima Pizza has it the best and really delicious food and great customer service so definitely recommend it.
Atmosphere: 5
Food: 5
Service: 5
Tiffany De Wit
Best pizzeria in the neighborhood!
Atmosphere: 5
Food: 5
Service: 5
Trae Cooper
I'm writing a review, to bring light to the unsatisfactory customer service i received from Prima Pizza WOODHAVEN. I went into Prima Pizza Sunday 9/29/2024 @ 650pm to order a large meat lovers pie, Upon ordering I told, by the gentlemen behind the counter that it would be 20 minutes for my pie, because they had other orders in front of mine. I then stated to the gentlemen "that's fine, just let me know when you gonna start preparing it so I can explain to you how i wanted it. The gentlemen behind the counter says "OK will do". As this was happening a second gentleman who was behind the counter approached me and said what is your order, I gladly stated to him that I had already given my order to the original gentlemen who told me it would take 20 minutes who was actually making pizza pies at the time. Upon speaking to the second gentlemen I began to notice some sort of displeasure coming from him in my direction. I just ignored it and then began to stand directly outside the pizza shop and wait to be notified that the are beginning to prepare my pizza so i can give them special instructions on the pie i had ordered. Upon realizing that i have not be notified i returned inside of the pizza shop to be told by the second gentleman that my pizza was already made and that its to late to add any special instructions. I found this to be confusing because I stated to the gentleman who was making the pie to please notify me when he began to prepare it, so I can explain the way I wanted it prepared. Then immediately the second gentleman began to state to me that I did not tell him and that its too late, but I told him that I had told the person who was actually making the pie to notify me, so I was confused that I had to tell a second person as well, being that I had not seen the second gentleman making any pizzas anyway and he was on the phone when I ordered the pie originally. His demeanor was very annoyed and upset no matter how much I tried to explain "He stated I didn't tell him so its to late" I again reasonably tried to just simply explain to him that there had to be some miscommunication or misunderstanding, and instead of being disgruntle and annoyed we can try to be more solutions driven so we can solve the problem. He continued to not hear and ignore me and state there was nothing he can do. I found this very unfortunate because I just moved to the Woodhaven area and really enjoy their pizza, but after that encounter with that second gentleman, and after seeing other reviews complaining about the same treatment at the counter. I felt obligated to at least bring attention to this staff member. I hope he is related to the owners because he truly has a terrible customer service attitude, and I cant understand why he would be at the counter representing the business with that type of attitude. Like i said " I think he must be related to the owner because he sure acts like it." So if the owners read my review, and would like to check the cameras I was there 9/29/24 at approx. 650pm. Unfortunately I will not be giving any more business to Prima Pizza for such a rude employee, and uncomfortable experience. Which sucks because the pizza is actually really great, but that one gentleman at the counter, has cost them my business.
Kid-friendliness: N/A
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Prima Pizza
Foodie Panda
Food is good, service is quick and it is perfect for on the go people like me.
Atmosphere: 5
Food: 5
Service: 5
Sumesh Thakurdin
amazing pizza and amazing service 100% reccomend this place
Dietary restrictions: have anything you can eat whether youre on a diet or not
Kid-friendliness: amazing and friendly to everyone no matter age or race
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pattie, Hot Honey Pepperoni Pizza, Prima Pizza
best pizza on woodhaven & jamaica . The way they make the dough and sauce is special , the dough is crispy on outside and soft , fluffy within. the sauce is unique and taste delicious not plain a lot of flavor.
My favorite slice is the spinach alfredo ♥️ it’s amazing and must try !!! . i’m never disappointed, also chicken roll is amazing , but nothing tops the alfredo slice for me ?.
don’t forget the chocolate cake slices , can’t wait to eat more !! thanks ? sofia
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Spinach Alfredo Pizza, Chicken Roll, Large Cheese Pizza
Kaleb S.
Service is great, get the Buffalo chicken wrap!! So so good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Pizza
Saul Aquino
A local favorite , with delicious pizza EVERY single day ??
This place is trash compared to what it used to be .the guy at the counter w the mustache was a real a jerk off . Won’t get a penny from me or my family again
Ordered food over the phone the guy is very rude & nasty
Atmosphere: 5
Food: 5
Service: 1
Food is decent but the service at the location is terrible. The guys working there provide terrible service and are extremely rude. Never getting food from here again.
Atmosphere: 1
Food: 3
Service: 1
Hands down best sicilian i ever tried. The guys are also friendly and im always comming back here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Prima Pizza
Best pizza in queens, Their BBQ Chicken slices are unbeatable!
Atmosphere: 4
Food: 5
Service: 5
Prima Pizza has it the best and really delicious food and great customer service so definitely recommend it.
Atmosphere: 5
Food: 5
Service: 5
Best pizzeria in the neighborhood!
Atmosphere: 5
Food: 5
Service: 5
I'm writing a review, to bring light to the unsatisfactory customer service i received from Prima Pizza WOODHAVEN. I went into Prima Pizza Sunday 9/29/2024 @ 650pm to order a large meat lovers pie, Upon ordering I told, by the gentlemen behind the counter that it would be 20 minutes for my pie, because they had other orders in front of mine. I then stated to the gentlemen "that's fine, just let me know when you gonna start preparing it so I can explain to you how i wanted it. The gentlemen behind the counter says "OK will do". As this was happening a second gentleman who was behind the counter approached me and said what is your order, I gladly stated to him that I had already given my order to the original gentlemen who told me it would take 20 minutes who was actually making pizza pies at the time.
Upon speaking to the second gentlemen I began to notice some sort of displeasure coming from him in my direction. I just ignored it and then began to stand directly outside the pizza shop and wait to be notified that the are beginning to prepare my pizza so i can give them special instructions on the pie i had ordered. Upon realizing that i have not be notified i returned inside of the pizza shop to be told by the second gentleman that my pizza was already made and that its to late to add any special instructions. I found this to be confusing because I stated to the gentleman who was making the pie to please notify me when he began to prepare it, so I can explain the way I wanted it prepared. Then immediately the second gentleman began to state to me that I did not tell him and that its too late, but I told him that I had told the person who was actually making the pie to notify me, so I was confused that I had to tell a second person as well, being that I had not seen the second gentleman making any pizzas anyway and he was on the phone when I ordered the pie originally. His demeanor was very annoyed and upset no matter how much I tried to explain "He stated I didn't tell him so its to late" I again reasonably tried to just simply explain to him that there had to be some miscommunication or misunderstanding, and instead of being disgruntle and annoyed we can try to be more solutions driven so we can solve the problem. He continued to not hear and ignore me and state there was nothing he can do. I found this very unfortunate because I just moved to the Woodhaven area and really enjoy their pizza, but after that encounter with that second gentleman, and after seeing other reviews complaining about the same treatment at the counter. I felt obligated to at least bring attention to this staff member. I hope he is related to the owners because he truly has a terrible customer service attitude, and I cant understand why he would be at the counter representing the business with that type of attitude. Like i said " I think he must be related to the owner because he sure acts like it." So if the owners read my review, and would like to check the cameras I was there 9/29/24 at approx. 650pm.
Unfortunately I will not be giving any more business to Prima Pizza for such a rude employee, and uncomfortable experience. Which sucks because the pizza is actually really great, but that one gentleman at the counter, has cost them my business.
Kid-friendliness: N/A
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Prima Pizza
Food is good, service is quick and it is perfect for on the go people like me.
Atmosphere: 5
Food: 5
Service: 5
amazing pizza and amazing service 100% reccomend this place
Dietary restrictions: have anything you can eat whether youre on a diet or not
Kid-friendliness: amazing and friendly to everyone no matter age or race
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pattie, Hot Honey Pepperoni Pizza, Prima Pizza
Restaurantji Recommends
The bbq chicken slice is the best in NYC ?
Atmosphere: 5
Food: 5
Service: 5
The grandma slice always hits ?
Atmosphere: 5
Food: 5
Service: 5
best pizza on woodhaven & jamaica .
The way they make the dough and sauce is special , the dough is crispy on outside and soft , fluffy within. the sauce is unique and taste delicious not plain a lot of flavor.
My favorite slice is the spinach alfredo ♥️
it’s amazing and must try !!! .
i’m never disappointed, also chicken roll is amazing , but nothing tops the alfredo slice for me ?.
don’t forget the chocolate cake slices , can’t wait to eat more !!
thanks ?
sofia
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Spinach Alfredo Pizza, Chicken Roll, Large Cheese Pizza
Service is great, get the Buffalo chicken wrap!! So so good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Pizza
A local favorite , with delicious pizza EVERY single day ??
Atmosphere: 5
Food: 5
Service: 5
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