Came to pick up an order around 11pm and saw one of the employees making himself a pizza and touching all the toppings with no gloves on. Told the manager that he shouldn’t be doing that because everyone who orders eats from that and he said it’s okay we don’t need to wear gloves??? Since when is it okay to wear no gloves when handling food. The cross eyed employee had his hands wrist deep in the shredded chicken he was grabbing. DISGUSTING!
Food: 1
Service: 1
Ga won
I was really disappointed with this order. The garlic sauce looked spoiled, the pizza arrived cold and all over the box, and there was a whole soggy pepper inside that I didn’t order. It wasn’t even cut or labeled, so I wasn’t sure if it was part of the meal. Overall, very poor presentation and quality.
Atmosphere: 1
Food: 1
Service: 1
Kornelia
I ordered a pizza for pick-up, and it was ready within 15 minutes. I got a small pizza with original crust, topped with grilled chicken, mushrooms, black olives, and pineapple - it totally hit the spot. I wasn't a big fan of their garlic sauce - too buttery for my taste. Now, let's talk about Papa Johns garlic knots.. SO FREAKING GOOD. I’m afraid to say they might be the best I’ve ever had.
Atmosphere: 3
Food: 5
Service: 4
E T
Once in a blue moon I will have the craving for fast food pizza not frozen pizza not pizzeria pizza but fast food pizza. So I walk in and I asked what's the special of the week and the lady ignores me keeps talking to some somebody and throws a flyer on me. At that point I turned around and left. I don't understand how retail businesses expect to survive when their customer service is horrible I mean I'm doing them a favor by buying their crappy food at least they could be or give me a smile but no so I left and I went to a real pizzeria and had some real pizza and that's what I recommend you do. Try Portobello in Astoria.
Atmosphere: 1
Food: 1
Service: 1
张夏
Ordered online for 100 dollar food. They said they delivered it THREE HOURS later but they never did. I haven’t got my order and whenever I call, they say they know nothing about the delivery. The place should close down.
Atmosphere: 1
Food: 1
Service: 1
Director Gambino
i ordered a pizza for delivery due to not being able to walk down two block due to my disability and the lady gave me such a nasty attitude and made it very difficulty to get my pizza also told me they couldn't find the place even though its down the street from them, when i called back the lady stated she didn't care that i was disabled it wasn't her fault and if i need it i can come get it. This is who you guys hire never again!
Atmosphere: 1
Food: 1
Service: 1
John Winters
Very disorganized. Never received the order. Called order in for pick up. Asked to wait as order wasn’t ready. Walked back in 10+ mins later to pick up order and was informed that the order was just being started.
Atmosphere: 1
Service: 1
Andres Rangel
Great Customer Service. Arif was very helpful!.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peperoni Pizza
Ana Lascari
Wow. Paid for a whole pizza pie, brownie tray, bottle of sprite for delivery and never got my food. Place just took my money and never got my food. Wild.
I placed an order online. Delivery driver was very rude and unprofessional. I tried to spoke with manager they hang up my called many times. Also staff was very professional and rude. I am Not ordering from here never ever again
Service: 1
Jeffrey Lin
Ordered papa john for delivery directly on their website. They forgot the soda. The driver said he would go back and get it. within 15 min he returned. Thank you for being honest! Love you guys!
Atmosphere: 5
Food: 5
Service: 5
kevin pablo
ordered a pizza and never got delivered . had to get refunded, wasted my time. Through Ubereats . Called and they never answered . What can you expect from Papa John’s employees
Atmosphere: 1
Food: 3
Service: 1
Songtsen Lama
Took over one hour to deliver the food through Uber eats and came cold
Friendly faces, fast pickup
Atmosphere: 5
Food: 5
Service: 5
Came to pick up an order around 11pm and saw one of the employees making himself a pizza and touching all the toppings with no gloves on. Told the manager that he shouldn’t be doing that because everyone who orders eats from that and he said it’s okay we don’t need to wear gloves??? Since when is it okay to wear no gloves when handling food. The cross eyed employee had his hands wrist deep in the shredded chicken he was grabbing. DISGUSTING!
Food: 1
Service: 1
I was really disappointed with this order. The garlic sauce looked spoiled, the pizza arrived cold and all over the box, and there was a whole soggy pepper inside that I didn’t order. It wasn’t even cut or labeled, so I wasn’t sure if it was part of the meal. Overall, very poor presentation and quality.
Atmosphere: 1
Food: 1
Service: 1
I ordered a pizza for pick-up, and it was ready within 15 minutes. I got a small pizza with original crust, topped with grilled chicken, mushrooms, black olives, and pineapple - it totally hit the spot. I wasn't a big fan of their garlic sauce - too buttery for my taste. Now, let's talk about Papa Johns garlic knots.. SO FREAKING GOOD. I’m afraid to say they might be the best I’ve ever had.
Atmosphere: 3
Food: 5
Service: 4
Once in a blue moon I will have the craving for fast food pizza not frozen pizza not pizzeria pizza but fast food pizza. So I walk in and I asked what's the special of the week and the lady ignores me keeps talking to some somebody and throws a flyer on me. At that point I turned around and left. I don't understand how retail businesses expect to survive when their customer service is horrible I mean I'm doing them a favor by buying their crappy food at least they could be or give me a smile but no so I left and I went to a real pizzeria and had some real pizza and that's what I recommend you do. Try Portobello in Astoria.
Atmosphere: 1
Food: 1
Service: 1
Ordered online for 100 dollar food. They said they delivered it THREE HOURS later but they never did. I haven’t got my order and whenever I call, they say they know nothing about the delivery. The place should close down.
Atmosphere: 1
Food: 1
Service: 1
i ordered a pizza for delivery due to not being able to walk down two block due to my disability and the lady gave me such a nasty attitude and made it very difficulty to get my pizza also told me they couldn't find the place even though its down the street from them, when i called back the lady stated she didn't care that i was disabled it wasn't her fault and if i need it i can come get it. This is who you guys hire never again!
Atmosphere: 1
Food: 1
Service: 1
Very disorganized. Never received the order. Called order in for pick up. Asked to wait as order wasn’t ready. Walked back in 10+ mins later to pick up order and was informed that the order was just being started.
Atmosphere: 1
Service: 1
Great Customer Service. Arif was very helpful!.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peperoni Pizza
Wow. Paid for a whole pizza pie, brownie tray, bottle of sprite for delivery and never got my food. Place just took my money and never got my food. Wild.
Restaurantji Recommends
Comfort food is great, fluffy, soft and fragrant
Atmosphere: 5
Food: 5
Service: 5
I placed an order online. Delivery driver was very rude and unprofessional. I tried to spoke with manager they hang up my called many times. Also staff was very professional and rude. I am
Not ordering from here never ever again
Service: 1
Ordered papa john for delivery directly on their website. They forgot the soda. The driver said he would go back and get it. within 15 min he returned. Thank you for being honest! Love you guys!
Atmosphere: 5
Food: 5
Service: 5
ordered a pizza and never got delivered . had to get refunded, wasted my time. Through Ubereats . Called and they never answered . What can you expect from Papa John’s employees
Atmosphere: 1
Food: 3
Service: 1
Took over one hour to deliver the food through Uber eats and came cold
Atmosphere: 1
Food: 1
Service: 1
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