Wow. Paid for a whole pizza pie, brownie tray, bottle of sprite for delivery and never got my food. Place just took my money and never got my food. Wild.
Yue Sun (Halo)
Comfort food is great, fluffy, soft and fragrant
Atmosphere: 5
Food: 5
Service: 5
Zain Ul Abedin Khan
I placed an order online. Delivery driver was very rude and unprofessional. I tried to spoke with manager they hang up my called many times. Also staff was very professional and rude. I am Not ordering from here never ever again
Service: 1
Jeffrey Lin
Ordered papa john for delivery directly on their website. They forgot the soda. The driver said he would go back and get it. within 15 min he returned. Thank you for being honest! Love you guys!
Atmosphere: 5
Food: 5
Service: 5
kevin pablo
ordered a pizza and never got delivered . had to get refunded, wasted my time. Through Ubereats . Called and they never answered . What can you expect from Papa John’s employees
Atmosphere: 1
Food: 3
Service: 1
Songtsen Lama
Took over one hour to deliver the food through Uber eats and came cold
Atmosphere: 1
Food: 1
Service: 1
Corazon Castillo
Not good, it arrived that way.
DANILO MACHADO
The truth is that I have not had any complaints with the service and the pizza. The bases I ordered, the pizza arrives hot and in less time than they tell you. Good flavor and good quality.
Food: 5
Service: 5
Harley McLeish
Absolutely horrible service. Do not order from this
Had items missing from my delivery order, called the restaurant numerous times with no answer, when I finally got through they said they wouldn't refund me for the missing items because "too much time had lapsed and the order is no longer editable". Had to contact their customer service via an online submission form but nobody has responded. Stealing from your customers is the best way to lose customers!EDIT:It's been a week now and still nobody has responded to any of my communication attempts. This company will take your money and not deliver your food. Had to report the charge as fraud.
Atmosphere: 1
Food: 1
Service: 1
Jess Lane
Poor customer service. Would not recommend dealing with anyone there.
Service: 1
Pedro Felipe Araújo
They don't deliver the order. Disrespect.
Atmosphere: 1
Food: 1
Service: 1
Reyna Reyes
The pizza was not bad, but the service was terrible, very bad manners, if you don't want to serve, you should leave your job, there are many people waiting to work kindly, Papa Johns, what do you think makes it a good idea to improve the service, there are already many of us affected,
Food: 3
JM
I ordered through UberEats and this location opted to not be tracked on the app. After 30 minutes of the estimated delivery time, I gave them a call and was told that my order is on the way. I waited over an hour. Still nothing. After a total of TWO hours of waiting, I get a notification from UberEats thanking me for my order... that I never received. Apparently Papa Johns cancelled my order without notifying me. They didn't even ATTEMPT to contact me. Never ordering from this place again. Nonexistent customer service. Save yourself the time and order elsewhere.
Great Customer Service. Arif was very helpful!.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peperoni Pizza
Wow. Paid for a whole pizza pie, brownie tray, bottle of sprite for delivery and never got my food. Place just took my money and never got my food. Wild.
Comfort food is great, fluffy, soft and fragrant
Atmosphere: 5
Food: 5
Service: 5
I placed an order online. Delivery driver was very rude and unprofessional. I tried to spoke with manager they hang up my called many times. Also staff was very professional and rude. I am
Not ordering from here never ever again
Service: 1
Ordered papa john for delivery directly on their website. They forgot the soda. The driver said he would go back and get it. within 15 min he returned. Thank you for being honest! Love you guys!
Atmosphere: 5
Food: 5
Service: 5
ordered a pizza and never got delivered . had to get refunded, wasted my time. Through Ubereats . Called and they never answered . What can you expect from Papa John’s employees
Atmosphere: 1
Food: 3
Service: 1
Took over one hour to deliver the food through Uber eats and came cold
Atmosphere: 1
Food: 1
Service: 1
Not good, it arrived that way.
The truth is that I have not had any complaints with the service and the pizza. The bases I ordered, the pizza arrives hot and in less time than they tell you. Good flavor and good quality.
Food: 5
Service: 5
Absolutely horrible service. Do not order from this
Service: 1
Restaurantji Recommends
Had items missing from my delivery order, called the restaurant numerous times with no answer, when I finally got through they said they wouldn't refund me for the missing items because "too much time had lapsed and the order is no longer editable". Had to contact their customer service via an online submission form but nobody has responded. Stealing from your customers is the best way to lose customers!EDIT:It's been a week now and still nobody has responded to any of my communication attempts. This company will take your money and not deliver your food. Had to report the charge as fraud.
Atmosphere: 1
Food: 1
Service: 1
Poor customer service. Would not recommend dealing with anyone there.
Service: 1
They don't deliver the order. Disrespect.
Atmosphere: 1
Food: 1
Service: 1
The pizza was not bad, but the service was terrible, very bad manners, if you don't want to serve, you should leave your job, there are many people waiting to work kindly, Papa Johns, what do you think makes it a good idea to improve the service, there are already many of us affected,
Food: 3
I ordered through UberEats and this location opted to not be tracked on the app. After 30 minutes of the estimated delivery time, I gave them a call and was told that my order is on the way. I waited over an hour. Still nothing. After a total of TWO hours of waiting, I get a notification from UberEats thanking me for my order... that I never received. Apparently Papa Johns cancelled my order without notifying me. They didn't even ATTEMPT to contact me. Never ordering from this place again. Nonexistent customer service. Save yourself the time and order elsewhere.
Service: 1
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