Pollos Mario
62-01 Woodside Ave, Queens
(718) 205-9898
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Honestly out of all the pollos Mario this place is the worst! The service is horrible! And I live so close but I rather take a train 3 stops to the next one. The servers and the lady who take the phone order are horrible! I’ve tried through the yrs to give this place a chance and they fail me every time. I’ve had enough and that’s why I’m writing this review!
Atmosphere: 1
Food: 1
Service: 1
The chicken isn’t good anymore no flavor
Atmosphere: 5
Food: 3
Service: 5
Dishes served enough to please one..??
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sancocho de Gallina
Excellent atmosphere and cozy place
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pechuga A la Plancha
Horrible service made us wait 1 hour to never get us in we needed a table for 6 we have done in here before it’s great good, but had a terrible experience todays, took my mom out for Mother’s Day and never got a table even the people that arrive after me were getting sat down with no reservation. I’m never going back.
Atmosphere: 1
Service: 1
I always call for delivery or pick up but these days the service through the phone is going wild, you don’t have to be so rude, I’m literally just trying to order some food. The food it’s good but the customer service it’s just too bad, hope they can improve this in the future.
Food: 5
Service: 1
Eating in these restaurants you pay with a smile because the food is delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bandeja Tipica
Best Colombian food in the area really a must try place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bandeja Tipica, Empanadas
I left dissatisfied, the menu prices are not the same as what they charge you on the bill, they charge you direct tax for each dish, apart from the final tax, that is, double tax; That's what the waiter explained to us... Most places charge you the prices INDICATED ON THE MENU…. the black breaded shrimp an oil that clearly days must have…
Food: 1
Service: 3
Yesterday my husband placed a pick up order of one Bandeja Paisa. Brought it home to eat and in the middle of eating he found one piece of hair. He calmly called to speak to manager, the manager was not around and we waited to get a call back from her/him, as we also send proof of pictures to back up our complain. The call back was not from the manager and although the lady apologized on their behalf at the end instead of laying go out different solutions to satisfied the customer they instead asked “what do you want us to do about it?” . We said forget about it l because that’s just unprofessional of them. It is not our job to let them know how to handle the situation, as in telling them we like a refund or make up for the dish.We enjoy eating here, they always serve us well but actions should’ve also been taken even if it is taken as a delivery. It is not like us to “make up” this kind of situation just for the fun of it.
Restaurantji Recommends
I love it! The service was good, the food was delicious even the simple salad was very refreshing, and the lemonade tambien muy deliciosa.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bistek Empanizado, Stake Rice Bean's and Plantain
The lady at the cash register, who had terrible service today, looks at people with contempt, not at all pleasant.
Delicious Colombian food and excellent service ?
The food is always delicious and the service is
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Grilled Skirt Steak
Ordering at home or going in person is just as complicated, there are not the products they offer and the attitude of the person who attends the checkout is terrible both on the phone and while there, what a bad character, it leaves the image of the good service that is very bad. is provided in
Service: 1
Loading...