This Dunkin is terrible service is so slow takes 15 minutes to get a cup of coffee … breakfast sandwich's taste funny and they never have the donut's ya want staff seem clueless and under trained
Atmosphere: 1
Food: 1
Service: 1
Alison
How do you place the mobile order and you still have to wait like a half an hour arriving at 9:30 in the morning and you don't get it till like 10:00 but explain something to me. How can you confuse a bagel and a croissant when it says in black and white on the order a plain bagel with egg and cheese and they go and just give me a croissant make it make sense. I asked at the window if I have everything and they said yes. How come they can't read here?
Food: 1
Service: 1
Malcolm Forrest
A waste of time. They'll mess up your drink and try to convince you that it's supposed to be that way.
Atmosphere: 2
Food: 1
Service: 1
Rebecca Kegler
Always takes forever to get your order, even when you order ahead. I was excited when Dunkin announced it would be happening in Wurtsboro. But it's not worth it. You have to plan at LEAST 20 minutes for your order and hope it's right, which is always a hit or a miss. Same thing with staff- you either get nice staff or staff who are blatantly rude.
Atmosphere: 1
Food: 2
Service: 1
Wayne Cochrane
Excellent Dunkin!!!
Atmosphere: 4
Food: 4
Service: 4
L S
This is a literally the worst Dunkin’ Donuts Will not be coming in here again
Linda Sorice
The food was burned only cream cheese in the middle was hard as heck to chew this is the worst dunking donuts ever
Atmosphere: 1
Food: 1
Service: 1
tatiana lopez
Very small location on the side of the gas station, not sure what I expected. Ordered a regular coffee and a caramel craze and they were absolutely disgusting. The coffee tasted burnt and had almost no sugar in it. Really disappointed would not recommend one out of 10.
Atmosphere: 1
Food: 1
Service: 1
Lisa Palmieri
It’s apparently the new practice to remove the handle from the door and lock it cause they can’t handle a rush. They are rude and waited 30mins for a watered down iced coffee. But asked them to remake it he complained how busy they are. But not to busy to argue with me. This store is a dumpster fire. And whoever is running it needs to go.
Atmosphere: 1
Food: 1
Service: 1
L
This is the best dunkin around. The staff is always so nice and patient . The managers, / supervisors are always very tenetive to customers and they treat there staff so nice . I'm so grateful for you all. Thank you 😊
consistently the worst Dunkin I've ever been to. I let months go by and I come back here and try it again and it's still terrible. I haven't had an order that was correct once in the approximate 10 times that I've been here. today I waited in a 30 minute long drive-thru just to get told that there was no coffee nor sandwiches only donuts today.
Atmosphere: 1
Food: 2
Service: 1
Jeanne Marie Litts
Went there today, a Sunday, in the middle of the day. Front door was locked. A worker told me to go thru the drive in! When I pulled around, I asked what was going on. The worker replied that it was too busy to let people inside!! WTH?? What’s going on with this place?? The owner needs to get involved with these shenanigans!!
Atmosphere: 1
Food: 1
Service: 1
Justin Drake
Service was decent. They messed my order up. Ordered an XL hot chocolate and got coffee instead and took their time getting my food out.
Atmosphere: 2
Food: 2
Service: 2
D G
Service was extremely slow waited 13 minutes for a bagel the size of landers bagels and staff was rude . I would not bother going to this DD ..I know I will never return
Atmosphere: 1
Food: 1
Service: 1
Tom Shupe
It's dunkin so the food and drinks are always the same, that being said why is the wurtsboro location higher priced than any other location I go to?
This Dunkin is terrible service is so slow takes 15 minutes to get a cup of coffee … breakfast sandwich's taste funny and they never have the donut's ya want staff seem clueless and under trained
Atmosphere: 1
Food: 1
Service: 1
How do you place the mobile order and you still have to wait like a half an hour arriving at 9:30 in the morning and you don't get it till like 10:00 but explain something to me. How can you confuse a bagel and a croissant when it says in black and white on the order a plain bagel with egg and cheese and they go and just give me a croissant make it make sense. I asked at the window if I have everything and they said yes. How come they can't read here?
Food: 1
Service: 1
A waste of time. They'll mess up your drink and try to convince you that it's supposed to be that way.
Atmosphere: 2
Food: 1
Service: 1
Always takes forever to get your order, even when you order ahead. I was excited when Dunkin announced it would be happening in Wurtsboro. But it's not worth it. You have to plan at LEAST 20 minutes for your order and hope it's right, which is always a hit or a miss. Same thing with staff- you either get nice staff or staff who are blatantly rude.
Atmosphere: 1
Food: 2
Service: 1
Excellent Dunkin!!!
Atmosphere: 4
Food: 4
Service: 4
This is a literally the worst Dunkin’ Donuts Will not be coming in here again
The food was burned only cream cheese in the middle was hard as heck to chew this is the worst dunking donuts ever
Atmosphere: 1
Food: 1
Service: 1
Very small location on the side of the gas station, not sure what I expected. Ordered a regular coffee and a caramel craze and they were absolutely disgusting. The coffee tasted burnt and had almost no sugar in it. Really disappointed would not recommend one out of 10.
Atmosphere: 1
Food: 1
Service: 1
It’s apparently the new practice to remove the handle from the door and lock it cause they can’t handle a rush. They are rude and waited 30mins for a watered down iced coffee. But asked them to remake it he complained how busy they are. But not to busy to argue with me. This store is a dumpster fire. And whoever is running it needs to go.
Atmosphere: 1
Food: 1
Service: 1
This is the best dunkin around. The staff is always so nice and patient . The managers, / supervisors are always very tenetive to customers and they treat there staff so nice . I'm so grateful for you all. Thank you 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Restaurantji Recommends
consistently the worst Dunkin I've ever been to. I let months go by and I come back here and try it again and it's still terrible. I haven't had an order that was correct once in the approximate 10 times that I've been here. today I waited in a 30 minute long drive-thru just to get told that there was no coffee nor sandwiches only donuts today.
Atmosphere: 1
Food: 2
Service: 1
Went there today, a Sunday, in the middle of the day. Front door was locked. A worker told me to go thru the drive in! When I pulled around, I asked what was going on. The worker replied that it was too busy to let people inside!! WTH?? What’s going on with this place?? The owner needs to get involved with these shenanigans!!
Atmosphere: 1
Food: 1
Service: 1
Service was decent. They messed my order up. Ordered an XL hot chocolate and got coffee instead and took their time getting my food out.
Atmosphere: 2
Food: 2
Service: 2
Service was extremely slow waited 13 minutes for a bagel the size of landers bagels and staff was rude . I would not bother going to this DD ..I know I will never return
Atmosphere: 1
Food: 1
Service: 1
It's dunkin so the food and drinks are always the same, that being said why is the wurtsboro location higher priced than any other location I go to?
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Dozen Donuts
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