This place closed the inside over an hour early when they close at 11pm. Many people have gone up to the door to find them locked. They aren’t friendly either and don’t seem to want to be here at all. I get it but at the same time you’re a corporate business that is constantly busy it’s not like there’s never anyone here where you can close the inside.
Atmosphere: 1
Food: 2
Service: 1
Hassu Shigri
nice good
Atmosphere: 5
Food: 5
Service: 5
Laura Harris
order food with no onions so that it is fresh because otherwise seems like all you get is stale food even ordering fresh still cold, stale burger and fries too
Atmosphere: 1
Food: 1
Service: 1
Heather Fontenot
I used to drive out of my way to go to this McDonalds over East Greenbush but it's gone rapidly downhill. The staff has terrible customer service. As I type this at 747pm, I'm sitting at the speaker in the drive thru where I've been for 11 minutes and they still haven't taken my order as the line grows behind me. There is one vehicle up at the pick up windows. This is actually insane and there is no excuse for it
Atmosphere: 2
Food: 3
Service: 1
Jarod Bartley
Don't bother on weekends. Especially if youre handicap, When the delivery truck shows up everyone has to move thier vehicle from the parking lot. And they expect you to jump, leaving your food on the table, or even going as far as to refuse to give you your food till you move. Though the consistency of terrible employees who are self centered and care nothing of service or the customer is atleast a standard. I truly wouldn't bother with this location. Chances are you won't even get what you ordered in the drive thru and with having to play musical cars when you go inside it just isn't worth it.
Atmosphere: 1
Service: 1
robin harrold
Customers tend to leave a mess at times, but service was excellent. Staff cleaned it up quickly and when my grandson didn't like the condiments on the burger they offered to remake it. So kind, my grandson asked to leave them a tip for their good service. It teaches him appreciation and good manners to leave the tip.
Atmosphere: 3
Food: 3
Service: 5
Johanna Trahan
Why are 7 people standing here waiting for fries? I look forward to full automation - faster food and fewer female employees shrieking behind the cpunter.
Than Angell
This location has consistently expedient service, and usually get the orders put together without errors. This is exactly what you expect a McDonald's to be.
Always have to wait for your order. While you sit for 5-10 minutes, which I’m fine doing if the food comes out hot , but it doesn’t. On more than one occasion I waited only to have my fries cold and my burger cold. Also not sure how you can do a whole transaction and not have the employee speak at all. You call to try to talk to someone and it says the voicemail is not set up try again later. There are some pleasant employees too but it’s with the food being cold and wait time it’s hard yo justify the price you pay.
Atmosphere: 3
Food: 2
Service: 2
Neil Anderson
Fast service today
Robert Claffy
Always very slow. The drive thru doesn't seem to work right. There are two speakers and one seems to work only some of the time. I've heard people in front of me yell and drive off. I just use the app. When the speaker doesn't work, I just drive up to the first window and give them my order. It works perfectly, every time.
Atmosphere: 1
Food: 3
Service: 1
Jessica
Shout out to Asia, she is very nice and takes initiative.
About as good as a McDonald's can get, nothing special but not bad! Staff is definitely the nicest fast good staff I've interacted with in the area, not rude to my face and pretty quick
It is infact a McDonald's
Creamy chili sauce for the win!
Atmosphere: 4
Food: 5
Service: 4
This place closed the inside over an hour early when they close at 11pm. Many people have gone up to the door to find them locked. They aren’t friendly either and don’t seem to want to be here at all. I get it but at the same time you’re a corporate business that is constantly busy it’s not like there’s never anyone here where you can close the inside.
Atmosphere: 1
Food: 2
Service: 1
nice
good
Atmosphere: 5
Food: 5
Service: 5
order food with no onions so that it is fresh because otherwise seems like all you get is stale food even ordering fresh still cold, stale burger and fries too
Atmosphere: 1
Food: 1
Service: 1
I used to drive out of my way to go to this McDonalds over East Greenbush but it's gone rapidly downhill. The staff has terrible customer service. As I type this at 747pm, I'm sitting at the speaker in the drive thru where I've been for 11 minutes and they still haven't taken my order as the line grows behind me. There is one vehicle up at the pick up windows. This is actually insane and there is no excuse for it
Atmosphere: 2
Food: 3
Service: 1
Don't bother on weekends. Especially if youre handicap, When the delivery truck shows up everyone has to move thier vehicle from the parking lot. And they expect you to jump, leaving your food on the table, or even going as far as to refuse to give you your food till you move. Though the consistency of terrible employees who are self centered and care nothing of service or the customer is atleast a standard. I truly wouldn't bother with this location. Chances are you won't even get what you ordered in the drive thru and with having to play musical cars when you go inside it just isn't worth it.
Atmosphere: 1
Service: 1
Customers tend to leave a mess at times, but service was excellent. Staff cleaned it up quickly and when my grandson didn't like the condiments on the burger they offered to remake it. So kind, my grandson asked to leave them a tip for their good service. It teaches him appreciation and good manners to leave the tip.
Atmosphere: 3
Food: 3
Service: 5
Why are 7 people standing here waiting for fries? I look forward to full automation - faster food and fewer female employees shrieking behind the cpunter.
This location has consistently expedient service, and usually get the orders put together without errors. This is exactly what you expect a McDonald's to be.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mcchicken, World Famous Fries
Restaurantji Recommends
McDonald's are not all the same
Atmosphere: 5
Food: 5
Service: 5
Always have to wait for your order. While you sit for 5-10 minutes, which I’m fine doing if the food comes out hot , but it doesn’t. On more than one occasion I waited only to have my fries cold and my burger cold. Also not sure how you can do a whole transaction and not have the employee speak at all.
You call to try to talk to someone and it says the voicemail is not set up try again later. There are some pleasant employees too but it’s with the food being cold and wait time it’s hard yo justify the price you pay.
Atmosphere: 3
Food: 2
Service: 2
Fast service today
Always very slow. The drive thru doesn't seem to work right. There are two speakers and one seems to work only some of the time. I've heard people in front of me yell and drive off. I just use the app. When the speaker doesn't work, I just drive up to the first window and give them my order. It works perfectly, every time.
Atmosphere: 1
Food: 3
Service: 1
Shout out to Asia, she is very nice and takes initiative.
About as good as a McDonald's can get, nothing special but not bad! Staff is definitely the nicest fast good staff I've interacted with in the area, not rude to my face and pretty quick
Atmosphere: 3
Food: 3
Service: 5
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