Customers beware when ordering via the application. If the restaurant doesn't have an item you ordered, you will be out of whatever you paid, because the restaurant claims they can't refund it. No wonder they don't have a direct customer service number. BK is always promoting to order from the app. This might be the reason, once you pay you just because a victim of their scam. After reading the last review, I'm glad they didn't have the item I ordered. I'm deleting my app, after posting this review, I won't visit that restaurant ever again
Atmosphere: 2
Food: 3
Service: 2
Oumar Oumarou
The girl who works the night shift is unfortunately indifferent...and very slow...which makes the restaurant experience at night very, very bad.
Atmosphere: 1
Food: 1
Service: 1
Irwin Lackowitz
Prices higher and higher
Atmosphere: 3
Food: 3
Service: 3
michael yankeeman
This location is very nice and clean with excellent staff providing great customer service over the phone and in person making good customers want to return back!
HERE'S MY MAJOR CRITICISM:
THE PRICES HERE ARE VERY HIGH COMPARED TO OTHER LOCATIONS IN THE YONKERS WESTCHESTER AREA AND THIS IS UNFAIR PRICE GOUGHING THAT MUST BE FIXED! YOU ARE TAKING ADVANTAGE OF A LOT OF HIGHWAY TRAFFIC TRAVELERS PASSING THROUGH BUT THERE ARE STILL LOCAL CUSTOMERS LIKE ME THAT DON'T WANT TO BE RIPPED OFF!
Monique Little
The food was not hot. The service was okay and that atmosphere was good.
Atmosphere: 3
Food: 3
Service: 3
Vir Per
I have ordered the cotton candy slushie twice in different occasions, The slushie itself and the cup both smell like wet gym socks. Terrible. The liquid itself smells like someones armpit that has not showered in 3 days.
They hace not cleaned those machines in a long time.
This is a concerning health hazard.
Atmosphere: 3
Food: 1
Service: 3
George R
Can anybody find the brisket in my barbecue brisket whopper?
Atmosphere: 3
Food: 3
Service: 3
Alisa Pellegrino
I was there early for breakfast. Clean and quiet!
Atmosphere: 5
Food: 5
Service: 5
anthony torres
Unfortunately I don't know what happened to Burger King. But this place and other Burger King has been serving horrible food. The hamburger meat is disgusting, I don't think it should have a Grey look to it and taste disgusting.
Atmosphere: 1
Food: 1
Service: 1
Yo Lo
I tend to visit this Burger King. The Employees are nice, the facility is clean. I've had no problems with my food. Walking in or using the drive through. The floor can be sticky around the soda machine towards the end of the day. The bathroom is a bathroom.
Drive through is supposed to be open 24 hours. April 9, 316 am. Drive through is closed. Typical unreliable Yonkers establishment.
Bleonit Sahiti
The young black kid that took my order was so rude and instead of a sandwich i ordered he gave me a cake and when i gave him the money i gave him 40 $ he said u only gave me 30$ and kept giving me attitude for no reason
Atmosphere: 1
Food: 1
Service: 1
N. Meikle
Iāve only ever used the drive thru at this BK and the non management staff is great! Itās just the evening manager that sucks on another level. No patience, no customer service, rude, little understanding of English. The latest incident involved me placing a mobile order twice by mistake, and when I asked her what to do and if they could void the other order, she kept saying she doesnāt know what to do, dismissing me, flippant. I told her even if you canāt void the second, I will contact customer service, but how do I prove I didnāt get the food? She continuously dismissed me saying I donāt know. Sorry, canāt help. This is the second time Iāve had to deal with her and both times was a total unhelpful mess. I go regularly to get fries for my daughter and the evening staff is GREAT!!! I also have no food complaints, but I wonāt go to this location anymore just because of her!
Customers beware when ordering via the application. If the restaurant doesn't have an item you ordered, you will be out of whatever you paid, because the restaurant claims they can't refund it. No wonder they don't have a direct customer service number. BK is always promoting to order from the app. This might be the reason, once you pay you just because a victim of their scam. After reading the last review, I'm glad they didn't have the item I ordered. I'm deleting my app, after posting this review, I won't visit that restaurant ever again
Atmosphere: 2
Food: 3
Service: 2
The girl who works the night shift is unfortunately indifferent...and very slow...which makes the restaurant experience at night very, very bad.
Atmosphere: 1
Food: 1
Service: 1
Prices higher and higher
Atmosphere: 3
Food: 3
Service: 3
This location is very nice and clean with excellent staff providing great customer service over the phone and in person making good customers want to return back!
HERE'S MY MAJOR CRITICISM:
THE PRICES HERE ARE VERY HIGH COMPARED TO OTHER LOCATIONS IN THE YONKERS WESTCHESTER AREA AND THIS IS UNFAIR PRICE GOUGHING THAT MUST BE FIXED! YOU ARE TAKING ADVANTAGE OF A LOT OF HIGHWAY TRAFFIC TRAVELERS PASSING THROUGH BUT THERE ARE STILL LOCAL CUSTOMERS LIKE ME THAT DON'T WANT TO BE RIPPED OFF!
The food was not hot. The service was okay and that atmosphere was good.
Atmosphere: 3
Food: 3
Service: 3
I have ordered the cotton candy slushie twice in different occasions, The slushie itself and the cup both smell like wet gym socks.
Terrible.
The liquid itself smells like someones armpit that has not showered in 3 days.
They hace not cleaned those machines in a long time.
This is a concerning health hazard.
Atmosphere: 3
Food: 1
Service: 3
Can anybody find the brisket in my barbecue brisket whopper?
Atmosphere: 3
Food: 3
Service: 3
I was there early for breakfast. Clean and quiet!
Atmosphere: 5
Food: 5
Service: 5
Unfortunately I don't know what happened to Burger King. But this place and other Burger King has been serving horrible food. The hamburger meat is disgusting, I don't think it should have a Grey look to it and taste disgusting.
Atmosphere: 1
Food: 1
Service: 1
I tend to visit this Burger King. The Employees are nice, the facility is clean. I've had no problems with my food. Walking in or using the drive through. The floor can be sticky around the soda machine towards the end of the day. The bathroom is a bathroom.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The best burger š I looooveee the wooper
Atmosphere: 5
Food: 5
Service: 5
Resturant clean, food hot.
Atmosphere: 4
Food: 4
Service: 4
Drive through is supposed to be open 24 hours. April 9, 316 am. Drive through is closed. Typical unreliable Yonkers establishment.
The young black kid that took my order was so rude and instead of a sandwich i ordered he gave me a cake and when i gave him the money i gave him 40 $ he said u only gave me 30$ and kept giving me attitude for no reason
Atmosphere: 1
Food: 1
Service: 1
Iāve only ever used the drive thru at this BK and the non management staff is great! Itās just the evening manager that sucks on another level. No patience, no customer service, rude, little understanding of English. The latest incident involved me placing a mobile order twice by mistake, and when I asked her what to do and if they could void the other order, she kept saying she doesnāt know what to do, dismissing me, flippant. I told her even if you canāt void the second, I will contact customer service, but how do I prove I didnāt get the food? She continuously dismissed me saying I donāt know. Sorry, canāt help. This is the second time Iāve had to deal with her and both times was a total unhelpful mess. I go regularly to get fries for my daughter and the evening staff is GREAT!!! I also have no food complaints, but I wonāt go to this location anymore just because of her!
Food: 4
Service: 4
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