Used to be good! But they fell off!!! My last visit here there was a Spanish blond girl who looked at me very disgustingly from head to toe and she did a horrible job giving me service after that. If you don’t like your job than find a new one. People like this cannot work in customer service
Akilah Parker
Elle Valle used to be our go-to restaurant, but the Riverdale location has really gone downhill. This is the second time we’ve ordered from them, and both the food quality and customer service have been terrible. Whenever we raise a concern, they promise to “make it right next time,” but when we order again, it’s like they’ve never heard of the issue. Sometimes they even pretend not to understand us.
We spent $40 on a meal and were given burnt chicken. On top of that, they charge extra for garlic sauce and never include it. When we ask about it, it’s always, “Sorry, mommy,” with no real solution or effort to fix things. Do yourself a favor—don’t waste your money here.
Barbara Mason
Very poor and unprofessional customer service. I just left this restaurant (3/21/25) very disappointed about the service I received while ordering my food. Server was very unfriendly and argumentative. I asked for gravy on my food, she more or less tossed the food at me afterwards. I tried talking to her about her service and was totally ignored.
Carolina Duran
Very good attention
Atmosphere: 4
Food: 4
Service: 4
Alina Baldera
Very good food but the service is a little slow and
Atmosphere: 5
Food: 5
Service: 3
Khadijia Bulli
Mangu was just okay.
Atmosphere: 4
Food: 3
Service: 5
maria cartagena
The food is ok , just ok.
Atmosphere: 3
Food: 3
Service: 3
Anyi Medina
They sell the best Dominican food here ??I love this place without waste, everything at all is delicious
Diogenes Escaño
They have good service and the food was really good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Casuela De Mariscos, Chuletas a La Parrilla Grilled Pork Chops, Pollo
Worst costumers service ever... The food is nit the best I cook better..favor
Food: 1
Service: 1
Tony Martinez
The food was burned, the chicken was also burned this is the worst food.
Vegetarian options: The vegetables is not good not mored
Food: 1
Recommended dishes: Pollo
Stephen
Good Dominican food .
Atmosphere: 5
Food: 5
Service: 5
olivia flores
Excellent authentic Dominican
Atmosphere: 5
Food: 5
Service: 5
Noel Letford
Not happy with the food at all. The chicken breast was cold, while the rice was steaming hot. I could see the yellowing at the bottom of the chicken breast indicating that the chicken had been sitting for a while. When I asked to have the chicken cut the server had an attitude. I do not recommend eating here at all.
Used to be good!
But they fell off!!!
My last visit here there was a Spanish blond girl who looked at me very disgustingly from head to toe and she did a horrible job giving me service after that. If you don’t like your job than find a new one. People like this cannot work in customer service
Elle Valle used to be our go-to restaurant, but the Riverdale location has really gone downhill. This is the second time we’ve ordered from them, and both the food quality and customer service have been terrible. Whenever we raise a concern, they promise to “make it right next time,” but when we order again, it’s like they’ve never heard of the issue. Sometimes they even pretend not to understand us.
We spent $40 on a meal and were given burnt chicken. On top of that, they charge extra for garlic sauce and never include it. When we ask about it, it’s always, “Sorry, mommy,” with no real solution or effort to fix things. Do yourself a favor—don’t waste your money here.
Very poor and unprofessional customer service. I just left this restaurant (3/21/25) very disappointed about the service I received while ordering my food. Server was very unfriendly and argumentative. I asked for gravy on my food, she more or less tossed the food at me afterwards. I tried talking to her about her service and was totally ignored.
Very good attention
Atmosphere: 4
Food: 4
Service: 4
Very good food but the service is a little slow and
Atmosphere: 5
Food: 5
Service: 3
Mangu was just okay.
Atmosphere: 4
Food: 3
Service: 5
The food is ok , just ok.
Atmosphere: 3
Food: 3
Service: 3
They sell the best Dominican food here ??I love this place without waste, everything at all is delicious
They have good service and the food was really good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Casuela De Mariscos, Chuletas a La Parrilla Grilled Pork Chops, Pollo
Good Spanish food.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Worst costumers service ever...
The food is nit the best I cook better..favor
Food: 1
Service: 1
The food was burned, the chicken was also burned this is the worst food.
Vegetarian options: The vegetables is not good not mored
Food: 1
Recommended dishes: Pollo
Good Dominican food .
Atmosphere: 5
Food: 5
Service: 5
Excellent authentic Dominican
Atmosphere: 5
Food: 5
Service: 5
Not happy with the food at all. The chicken breast was cold, while the rice was steaming hot. I could see the yellowing at the bottom of the chicken breast indicating that the chicken had been sitting for a while. When I asked to have the chicken cut the server had an attitude. I do not recommend eating here at all.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad, Pollo
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