New manager there and you can see the difference do not give up on them yet
Atmosphere: 5
Food: 5
Service: 5
Victor Almonte
Worst KFC ive ever tried, 3 slow employees, the cashier is rude as hell, and the other two are extremely slow, after 15 minutes of waiting for my order they told me that they needed 20 minutes more because the biscuits were not done yet, never ordering here again.
Atmosphere: 1
Food: 1
Service: 1
Tatiana Perez
Placed an order from this location through DoorDash. The food was totally overcooked/undercooked and so hard you couldn’t even bite a potato wedge. I wil never order from this store again!
Atmosphere: 1
Food: 1
Service: 1
Abdul Hamza
Extremely Disappointing Service and Wait Time I placed my order at 10:46 PM. Despite only having one customer ahead of me when I arrived, I was told to wait at the window. I finally received my food at 11:28 PM. A wait time of over 40 minutes for a drive-thru order is completely unacceptable. The service was slow and inefficient. This is not the standard I expect from KFC.
Atmosphere: 1
Food: 2
Service: 1
Magda Centeno
Terrible taste and service ! Bring me back my old whithe Hispanic lady this place is trash without out her todays Is my last day at this location TERRIBLE EXPERIENCE
Mehmet Öztürk
Employees can't keep up with orders I'm an Uber eats driver, and making someone wait for over an hour is neither human rights nor worker rights. It's a terrible business system.
Madix Martinez
Left people waiting
Atmosphere: 1
Service: 1
Arnold Van Dih
I asked for deep fried dih and they didn’t give me any 🥀🥀🥀
Atmosphere: 1
Food: 1
Service: 1
Erin Keskeny
Severely understaffed. Almost always a lengthy wait. I feel sorry for the employees - they are always surrounded by unhappy people waiting forever for their food.
Atmosphere: 1
Service: 1
Tiara Brown
They need to be shut down or actually hire people who want to work cause the wait til for anything is outrageous and no ones cares whether its uber door dash or in house and sometimes drive thru
Waited almost a 1/2 hour on a drive thru is ABSOLUTELY CRAZY NEVER AGAIN !!!!!!!!!!!!!!!!!!!! PLS CLOSE IF YOU CANT HANDLE ORSERS
Atmosphere: 1
Food: 1
Service: 1
Alford Hibbert
Worse kfc I been to by far. Placed an online order at 730 didn’t get my food until 8:45. When I finally got my food I had many things missing, Employees are extremely rude and caught them many times touching things then touching my food, not once did they put gloves on. Definitely not ordering from here again!
Atmosphere: 1
Food: 3
Service: 1
Sally Marji
Check your order before you leave the place .it happened twice they steel your chicken ..the order is missing always.
Service: 1
Carol H
By far the worst attitude from staff .. long wait times even when you order way in advanced...never again.. my food was cold too when I finally got it
Atmosphere: 1
Food: 1
Service: 1
Arnold Lorenz
Extremely disappointed with my recent experience at the KFC Yonkers (124 Nepperhan Avenue) location on June 3, 2025. I placed an online order and was notified it was ready for pick-up by 6:47 PM.
Despite this, I was forced to wait in a very long line for over an hour. This is an unreasonable wait time for a pre-ordered meal. Staff seemed disengaged, and other customers were similarly frustrated by lengthy delays. No explanation or apology was offered.
Attempts to resolve this through KFC's app customer service were unsuccessful. The overall service and efficiency at this location on this date were completely unacceptable. It’s apparent that KFC doesn’t care about sum customer service or a good product and/or experience.
New manager there and you can see the difference do not give up on them yet
Atmosphere: 5
Food: 5
Service: 5
Worst KFC ive ever tried, 3 slow employees, the cashier is rude as hell, and the other two are extremely slow, after 15 minutes of waiting for my order they told me that they needed 20 minutes more because the biscuits were not done yet, never ordering here again.
Atmosphere: 1
Food: 1
Service: 1
Placed an order from this location through DoorDash. The food was totally overcooked/undercooked and so hard you couldn’t even bite a potato wedge. I wil never order from this store again!
Atmosphere: 1
Food: 1
Service: 1
Extremely Disappointing Service and Wait Time
I placed my order at 10:46 PM. Despite only having one customer ahead of me when I arrived, I was told to wait at the window. I finally received my food at 11:28 PM. A wait time of over 40 minutes for a drive-thru order is completely unacceptable. The service was slow and inefficient. This is not the standard I expect from KFC.
Atmosphere: 1
Food: 2
Service: 1
Terrible taste and service ! Bring me back my old whithe Hispanic lady this place is trash without out her todays Is my last day at this location TERRIBLE EXPERIENCE
Employees can't keep up with orders
I'm an Uber eats driver, and making someone wait for over an hour is neither human rights nor worker rights. It's a terrible business system.
Left people waiting
Atmosphere: 1
Service: 1
I asked for deep fried dih and they didn’t give me any 🥀🥀🥀
Atmosphere: 1
Food: 1
Service: 1
Severely understaffed. Almost always a lengthy wait. I feel sorry for the employees - they are always surrounded by unhappy people waiting forever for their food.
Atmosphere: 1
Service: 1
They need to be shut down or actually hire people who want to work cause the wait til for anything is outrageous and no ones cares whether its uber door dash or in house and sometimes drive thru
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited almost a 1/2 hour on a drive thru is ABSOLUTELY CRAZY NEVER AGAIN !!!!!!!!!!!!!!!!!!!! PLS CLOSE IF YOU CANT HANDLE ORSERS
Atmosphere: 1
Food: 1
Service: 1
Worse kfc I been to by far. Placed an online order at 730 didn’t get my food until 8:45. When I finally got my food I had many things missing, Employees are extremely rude and caught them many times touching things then touching my food, not once did they put gloves on. Definitely not ordering from here again!
Atmosphere: 1
Food: 3
Service: 1
Check your order before you leave the place .it happened twice they steel your chicken ..the order is missing always.
Service: 1
By far the worst attitude from staff .. long wait times even when you order way in advanced...never again.. my food was cold too when I finally got it
Atmosphere: 1
Food: 1
Service: 1
Extremely disappointed with my recent experience at the KFC Yonkers (124 Nepperhan Avenue) location on June 3, 2025. I placed an online order and was notified it was ready for pick-up by 6:47 PM.
Despite this, I was forced to wait in a very long line for over an hour. This is an unreasonable wait time for a pre-ordered meal. Staff seemed disengaged, and other customers were similarly frustrated by lengthy delays. No explanation or apology was offered.
Attempts to resolve this through KFC's app customer service were unsuccessful. The overall service and efficiency at this location on this date were completely unacceptable. It’s apparent that KFC doesn’t care about sum customer service or a good product and/or experience.
Atmosphere: 1
Food: 2
Service: 1
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