I went in today to buy a veggie patty sandwich first of all the veggie patty cost more than a turkey sandwich and then after I’m standing here for about five minutes, the girl comes from the back and says oh well the veggie patties are too frozen. We can’t make you a veggie patty today and since I don’t eat meat, it was very frustrating. I will never patronize this Subwayway again.
Atmosphere: 1
Food: 1
Service: 1
Va K
Dump ur money in trash can. U would feel same buying anything from here. Sandwich artist was a tiny girl who knew nothing about sandwich formulas.
Atmosphere: 1
Food: 1
Service: 1
Nibal Jourdy
If you use promo codes and subway rewards your order will be cancelled and the owner, Sammy, will lie and say that you ordered something they don’t have!!
I placed two orders at 1950 Central Ave Yonkers NY. The reason for two orders is my son is allergic to pickles and my daughter loves pickles so I always order in two separate orders so they are in different bags.
There was a promotion FLBOGO which I applied to the orders along with $6 Subway rewards that I applied to one order. When the app stated both orders were ready I went to the store with my wife and three kids to pick up.
Upon entering two employees were serving other people subway sandwiches and an older man with glasses who Iater identified himself as the owner was standing by the cash register. When the people paid for their sandwiches and left both employees walked away even though they saw me. My wife and kids were sitting at a table and I was waiting for about 3 minutes before anyone asked to help me. Finally a teenage male employee asked if I needed help and I told him that I have two orders to pick up and gave him my name. He responded two? I said yes and the employee then went over to the older man by the cash register to talk to him. My wife asked what was going on and I said I didn’t know. I overheard the employee tell the older man that I placed two orders in which there was a promotion on both.
I overheard the older man respond to his employee stating he will accept one order but voided the other due to pricing. When I asked what was going on with the orders to pick up the older man stated he can’t accept both orders because they he doesn’t have one of the items ordered. After my wife showed the older man her phone that it showed the orders were both ready he stated he doesn’t know how that happened but one order had been canceled.
Mind you my 2 year old child who was very hungry was screaming and crying at this point. The older man repeated that the doesn’t have an item; I asked which item and to provide me with the receipt for the app order because the older man was carrying the receipt in his hand which he refused to provide me with and refused to tell me which item he didn’t have.
The older man then said both promotions are under my name and this branch does not accept this. My wife said one order was hers and the other mine but she was logged into my account. The older man said they were both under one name and he can’t accept them so he cancelled.
I told the older man that it’s fine because I will share my experiences with family and friends to never go back to this branch. The older man responded he’s never seen me before. My wife said there is a nice girl who always helps us with ice cream. I told him last month when I came with my cousin there was ice cream and a topping where the price was unknown and my cousin jokingly said to this female employee “ok so the order is free” and he (this older man) came storming out of the back room to see what was going on.
After all this back and forth with the older man I checked my credit card statement on my phone app to see only one of the orders were credited.
Then the older man started shouting at us to stop arguing and shouting and to wait outside for 10 minutes and he would just get the orders completed. (So the story was no longer that he didn’t have an item ordered he wanted to get rid of us !)
We told him we don’t want that (as one order was voided and credited). I showed the older man my phone which showed only one item credited, he told me he can’t see well and he didn’t know because both orders were voided and to call my credit card company which was another lie.
I then told this older man that he was dishonest and walked out of the store; I then opened the door of the store and asked for his name and the older man said his name was Joseph. I responded ‘so you are the manager,’ he said
Atmosphere: 1
Food: 1
Service: 1
JoAnn T
I usually don't do reviews but this is the second time the order was wrong. 1st time about two weeks ago I ask for footlong roast beef and a 6 inch turkey. I got the opposite. I had gotten through Uber eats so I couldn't give it back. I dealt with it because I was in the ER all day. 2nd time 2 days ago I order footlong roast beef, chicken salad wrap, and a grilled chicken wrap. I open the roast beef there is one piece of scrawny roast beef on it. And I never got chicken salad I open it up and it's grilled chicken wrap on a hard wrap you could smap In half and barely any chicken in it. I usually like subway but I will NEVER go to the central Park Ave one again. I'll go to Jersey Mike's. Ripped me off.
Food: 1
Service: 1
Pruthvish Talpada
I had ordered subway order from this restaurant and applied the coupon for BOGO and when went for pickup, they said they don’t do orders with discount code and canceled the order, and they gave same order in cash. So I don’t understand what was the problem as subway app did allow me to apply coupon but for some reason store didn’t want to honor that order. So had terrible experience with this store. Wouldn’t go next time and wouldn’t even recommend anyone.
Atmosphere: 4
Food: 2
Service: 1
Bhojraj Belani
Tasty, nutritious food at reasonably economical.
Atmosphere: 4
Food: 5
Service: 4
Walter Faust
This store does not accept Subway coupons. If they wish to call themselves a subway, then they should except the coupons. Don’t bother to go there. Go to the one on 73 Main St. in Tuckahoe as they accept coupons.
Lisa
Was craving Subway all day and I was starving because I didn’t eat all day either. I ordered my sandwich. The gentleman that took my order was awesome. got home and my bread is stale and crumbling apart. So disappointed I was so hungry I ate it anyway but if it location was closer, I would’ve taken it back.
Food: 2
Service: 5
Derek V
Stale ingredients probably from yesterday.
Kuroi Ame
Here goes...this is my first time going to this store.....I just walked in 2 minutes ago, all of the food looks trampled on, not fresh...so I left.......
There’s a young guy working there now. Awesome customer service. Very respectable I’m just mad I had Apple Pay and couldn’t leave a tip.
Parking: They have parking
Nelson Oliveira
Ordered & paid for food on their app, when I go to pick it up they say that they don't honor the offers on the app and I'd have to pay full price. Told em to cancel the order and they said the manager has to void the transaction but they aren't available to do so right now.Will update the review when my money is returned...
Atmosphere: 1
Food: 1
Service: 1
Janice McPhillips
They did not give me a receipt and the right order.
Shani X
This location makes up their own hours daily. Never open but ppl inside. Nobody wants to work. If you are closed lock the door and turn on closed glow sign light.I went on a Wednesday nite at 9:45pm.
Sharon R
I ordered the cold club sandwich from the mobile app and it was absolutely delicious and fulfilling. I bought the foot long but I wasn’t able to eat the whole thing like I normally do. I normally go to the one near my apt but we were driving by this one and I was craving a Subway sandwich and I’m glad I stopped by
I went in today to buy a veggie patty sandwich first of all the veggie patty cost more than a turkey sandwich and then after I’m standing here for about five minutes, the girl comes from the back and says oh well the veggie patties are too frozen. We can’t make you a veggie patty today and since I don’t eat meat, it was very frustrating. I will never patronize this Subwayway again.
Atmosphere: 1
Food: 1
Service: 1
Dump ur money in trash can. U would feel same buying anything from here. Sandwich artist was a tiny girl who knew nothing about sandwich formulas.
Atmosphere: 1
Food: 1
Service: 1
If you use promo codes and subway rewards your order will be cancelled and the owner, Sammy, will lie and say that you ordered something they don’t have!!
I placed two orders at 1950 Central Ave Yonkers NY. The reason for two orders is my son is allergic to pickles and my daughter loves pickles so I always order in two separate orders so they are in different bags.
There was a promotion FLBOGO which I applied to the orders along with $6 Subway rewards that I applied to one order. When the app stated both orders were ready I went to the store with my wife and three kids to pick up.
Upon entering two employees were serving other people subway sandwiches and an older man with glasses who Iater identified himself as the owner was standing by the cash register. When the people paid for their sandwiches and left both employees walked away even though they saw me. My wife and kids were sitting at a table and I was waiting for about 3 minutes before anyone asked to help me. Finally a teenage male employee asked if I needed help and I told him that I have two orders to pick up and gave him my name. He responded two? I said yes and the employee then went over to the older man by the cash register to talk to him. My wife asked what was going on and I said I didn’t know. I overheard the employee tell the older man that I placed two orders in which there was a promotion on both.
I overheard the older man respond to his employee stating he will accept one order but voided the other due to pricing. When I asked what was going on with the orders to pick up the older man stated he can’t accept both orders because they he doesn’t have one of the items ordered. After my wife showed the older man her phone that it showed the orders were both ready he stated he doesn’t know how that happened but one order had been canceled.
Mind you my 2 year old child who was very hungry was screaming and crying at this point. The older man repeated that the doesn’t have an item; I asked which item and to provide me with the receipt for the app order because the older man was carrying the receipt in his hand which he refused to provide me with and refused to tell me which item he didn’t have.
The older man then said both promotions are under my name and this branch does not accept this. My wife said one order was hers and the other mine but she was logged into my account. The older man said they were both under one name and he can’t accept them so he cancelled.
I told the older man that it’s fine because I will share my experiences with family and friends to never go back to this branch. The older man responded he’s never seen me before. My wife said there is a nice girl who always helps us with ice cream. I told him last month when I came with my cousin there was ice cream and a topping where the price was unknown and my cousin jokingly said to this female employee “ok so the order is free” and he (this older man) came storming out of the back room to see what was going on.
After all this back and forth with the older man I checked my credit card statement on my phone app to see only one of the orders were credited.
Then the older man started shouting at us to stop arguing and shouting and to wait outside for 10 minutes and he would just get the orders completed. (So the story was no longer that he didn’t have an item ordered he wanted to get rid of us !)
We told him we don’t want that (as one order was voided and credited). I showed the older man my phone which showed only one item credited, he told me he can’t see well and he didn’t know because both orders were voided and to call my credit card company which was another lie.
I then told this older man that he was dishonest and walked out of the store; I then opened the door of the store and asked for his name and the older man said his name was Joseph. I responded ‘so you are the manager,’ he said
Atmosphere: 1
Food: 1
Service: 1
I usually don't do reviews but this is the second time the order was wrong. 1st time about two weeks ago I ask for footlong roast beef and a 6 inch turkey. I got the opposite. I had gotten through Uber eats so I couldn't give it back. I dealt with it because I was in the ER all day. 2nd time 2 days ago I order footlong roast beef, chicken salad wrap, and a grilled chicken wrap. I open the roast beef there is one piece of scrawny roast beef on it. And I never got chicken salad I open it up and it's grilled chicken wrap on a hard wrap you could smap In half and barely any chicken in it. I usually like subway but I will NEVER go to the central Park Ave one again. I'll go to Jersey Mike's. Ripped me off.
Food: 1
Service: 1
I had ordered subway order from this restaurant and applied the coupon for BOGO and when went for pickup, they said they don’t do orders with discount code and canceled the order, and they gave same order in cash. So I don’t understand what was the problem as subway app did allow me to apply coupon but for some reason store didn’t want to honor that order. So had terrible experience with this store. Wouldn’t go next time and wouldn’t even recommend anyone.
Atmosphere: 4
Food: 2
Service: 1
Tasty, nutritious food at reasonably economical.
Atmosphere: 4
Food: 5
Service: 4
This store does not accept Subway coupons. If they wish to call themselves a subway, then they should except the coupons. Don’t bother to go there. Go to the one on 73 Main St. in Tuckahoe as they accept coupons.
Was craving Subway all day and I was starving because I didn’t eat all day either. I ordered my sandwich. The gentleman that took my order was awesome. got home and my bread is stale and crumbling apart. So disappointed I was so hungry I ate it anyway but if it location was closer, I would’ve taken it back.
Food: 2
Service: 5
Stale ingredients probably from yesterday.
Here goes...this is my first time going to this store.....I just walked in 2 minutes ago, all of the food looks trampled on, not fresh...so I left.......
Restaurantji Recommends
There’s a young guy working there now. Awesome customer service. Very respectable I’m just mad I had Apple Pay and couldn’t leave a tip.
Parking: They have parking
Ordered & paid for food on their app, when I go to pick it up they say that they don't honor the offers on the app and I'd have to pay full price. Told em to cancel the order and they said the manager has to void the transaction but they aren't available to do so right now.Will update the review when my money is returned...
Atmosphere: 1
Food: 1
Service: 1
They did not give me a receipt and the right order.
This location makes up their own hours daily. Never open but ppl inside. Nobody wants to work. If you are closed lock the door and turn on closed glow sign light.I went on a Wednesday nite at 9:45pm.
I ordered the cold club sandwich from the mobile app and it was absolutely delicious and fulfilling. I bought the foot long but I wasn’t able to eat the whole thing like I normally do. I normally go to the one near my apt but we were driving by this one and I was craving a Subway sandwich and I’m glad I stopped by
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