Dunkin'
374 Downing Dr, Yorktown Heights
(914) 962-2191
Recent Reviews
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I stop at this Dunkin whenever I’m in the area. The staff is friendly, they always make my food and drink to my exact liking and keep the line moving when the store gets crowded while maintaining top service. A specific crew member I’d like to shoutout is Darwin. He greets every customer with a smile and does not get overwhelmed when there is a long line and does a great job of multitasking on register, drinks and the food station. As a former Dunkin employee myself, he provides the level of service I would strive to provide if I was still employed there. I would highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Hash Browns
friendly and familiar staff and the donuts are always fresh!
One of the best Dunkin’ locations!
Atmosphere: 5
Food: 5
Service: 5
No drive thru but not a bad stop...
Atmosphere: 5
Food: 5
Service: 5
Always quick and fresh! The employees are friendly.
Atmosphere: 3
Food: 5
Service: 5
Want to give a special shout out to Selena for going above and beyond for me. I hope I can leave a message to corporate about this employee. Excellent service!!!!
Atmosphere: 5
Food: 5
Service: 5
Nice people & fast service. Food is what it is. Coffee is always good. Hot coffee is super hot!
Atmosphere: 4
Food: 4
Service: 5
Small store, gets busy quickly
Atmosphere: 5
Food: 5
Service: 3
What can I say but the best service ,good And coffee ☕️ 😋 👌
Atmosphere: 5
Food: 5
Service: 5
this Dunkin is amazing. Their team is patient, kind and goes above and beyond. I was able to put in an order of specially designed donuts for a baby shower, and they were phenomenal. Lucky to have a business like you in our town!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
How do you not only forget to put the top bread on the sandwhich but also leave the PLASTIC PAPER ON THE CHEESE!!! A LITERAL HEALTH HAZARD!!! I get that it's busy but when you put a sandwhich into a BOX and CLOSE THE LID!!! You'd expect common sense to kick in.
Atmosphere: 1
Food: 1
Service: 1
Pickups are walk-in only. Not a drive-thru location. Quick to have orders ready (though I wish there was a better way to track it on the app).
I’ve been coming here for years , and it has easily become the WORST Dunkin I’ve ever been to . Everytime I order , I order a bagel toasted DARK with cream cheese . My bagel is always almost never toasted . Feels like they didn’t toast it at all . And there’s only cream cheese right in the middle the rest of the bagel is always dry and chewy it’s disgusting . But then they burn the hash browns EVERY TIME . I’m usually by mount kisco and would rather just continue ordering from here . Because I throw my food away every single time I order here . I keep trying to give them chance after chance but I’m just extremely disappointed
Atmosphere: 1
Food: 1
Service: 1
I am not one to write reviews so my hopes is that me giving my review will only help, not discourage. Two days in a row I have orderd a latter from this Dunkin location and both days my my lattes were bitter and made poorly with old coffee. I work near this location so I hope this small hiccup will be resolved!
Atmosphere: 3
Service: 3
Nice newly renovated Dunkin! Service was slow, don’t expect to get your order fast. Restroom was out of order.
Atmosphere: 3
Food: 4
Service: 3
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