My daughter was treated very rudely, and it's important to bring this to your attention. While we understand that inventory can run low, there's simply no excuse for the level of rudeness directed at customers. A simple “sorry, we don’t have that” or “we are running low” would suffice. The employee's attitude suggested a deep dissatisfaction with their job, which is unacceptable in any customer service environment.
Mikey A
I have gone here multiple times over the past two years or so and there is always a 15+ minute wait for my drinks. I have never consistently encountered this issue at other Starbucks before...
Deirdre Prunty
Probably the slowest starbucks have been to. Took over 30 min to get a bagel and coffee cake. The place wasn't busy when we walked in but did get busy about 10 min into waiting. The staff was friendly but the wait was ridiculous.
Marcello Musumeci
A chaotic hellhole of a Starbucks. You may think you can avoid the morass of misery that their drive through layout creates by going in and ordering at the counter. Not so! I am flabbergasted that a Starbucks in the burbs can be this catastrophically backed up and slow at any given time.
The King of the road HB
I've been waiting 30 minutes to be served so I can order drive-thru. What's happening with this place?
Darryl Richardson
Very good service.
ash chabla
I was there and everything went smoothly until I received my drink. Asked for less ice and got this handed to me… very disappointed as i wasn’t expecting more in my cup just not a cup full of ice!! The window was shut as soon as I was handed my drink and the line was too long to go back. Wouldnt go back to this location anymore.
Picture is a photo of how I was handed my drink, no sips or anything.
Mariah Ashley Rivera
Second time stopping here while on the road This Sunday was very busy and I did have a mix up with my order However the way managment handle it quickly and calm I was not disappointed. Also my latte was great it taste like a experience barista made it. Forgive me for not getting names You all deserve roses!
Dee Kelly
The man who served me here was probably the nicest and most patient employee I’ve ever encountered in a Starbucks! I also liked their holiday decor and LOVED that they were doing a toy drive and that it was just sitting out unattended and no one was worried about stealing or anything- really said a lot about the climate of the establishment. Very nice place
Atmosphere: 5
Food: 5
Service: 5
Isha
I love the workers here and they make my drinks better than I’d get them in other places THANK
The staff is great and friendly however I don't wait very long for my coffee order because I love using the Starbucks app on my IPhone. I am in and out really fast and my coffee is absolutely delicious! I can’t complain. I am always satisfied and happy and on my merry way going about my busy day running errands, getting to my appointment on time, and seeing family and friends during the day.
Atmosphere: 5
Food: 5
Service: 5
Tyler Robinson
How is this place open ? How do people work here ? How do yo go inside and sit in filthy mess , flies ALL OVER and a smelly coffee shop ? Wait time ? Don’t even think about it ! you better order the day before if you’d like anything. If you can’t keep up with the store then you need to close for 20 minutes every 2 hours and get the shop up to par ! People have places to be and expect to grab a coffee and be out the door in under 10 minutes & then the coffee already like 10$ and you want me to wait an hour for it ? Ridiculous and unfair. I’ll be reaching out to corporate as this place is giving backyard dumpster rather than Starbucks …. YALL SHOULD BE ASHAMED!
Atmosphere: 1
Food: 1
Service: 1
D F (Don)
My only complaint about this particular location which I frequent often is that something really unrelated to the store at all. There is nothing worse than going through the drive in there and encountering the workers from the pizza place next door who sit behind the menu and ordering spot in the drive thru smoking, whilst waiting and ordering on multiple occasions I’ve had to sit in a blanket of cigarette smoke and it is truly awful.
It needs to be stopped.
Atmosphere: 2
Food: 5
Service: 5
A M
This place is filthy and it's not because they're busy. It's always disgusting no matter the time, day or customers.
Anonymous
I've been in the drive thru line for 30 minutes and I can't go inside because my baby is sleeping. This has been the worst experience I've ever had at a Starbucks. Do NOT stop at this place. You're better off driving to the next town. I wish I could drive away and get my money back.
My daughter was treated very rudely, and it's important to bring this to your attention. While we understand that inventory can run low, there's simply no excuse for the level of rudeness directed at customers. A simple “sorry, we don’t have that” or “we are running low” would suffice. The employee's attitude suggested a deep dissatisfaction with their job, which is unacceptable in any customer service environment.
I have gone here multiple times over the past two years or so and there is always a 15+ minute wait for my drinks. I have never consistently encountered this issue at other Starbucks before...
Probably the slowest starbucks have been to. Took over 30 min to get a bagel and coffee cake. The place wasn't busy when we walked in but did get busy about 10 min into waiting. The staff was friendly but the wait was ridiculous.
A chaotic hellhole of a Starbucks. You may think you can avoid the morass of misery that their drive through layout creates by going in and ordering at the counter. Not so! I am flabbergasted that a Starbucks in the burbs can be this catastrophically backed up and slow at any given time.
I've been waiting 30 minutes to be served so I can order drive-thru. What's happening with this place?
Very good service.
I was there and everything went smoothly until I received my drink. Asked for less ice and got this handed to me… very disappointed as i wasn’t expecting more in my cup just not a cup full of ice!! The window was shut as soon as I was handed my drink and the line was too long to go back. Wouldnt go back to this location anymore.
Picture is a photo of how I was handed my drink, no sips or anything.
Second time stopping here while on the road
This Sunday was very busy and I did have a mix up with my order However the way managment handle it quickly and calm I was not disappointed. Also my latte was great it taste like a experience barista made it. Forgive me for not getting names You all deserve roses!
The man who served me here was probably the nicest and most patient employee I’ve ever encountered in a Starbucks! I also liked their holiday decor and LOVED that they were doing a toy drive and that it was just sitting out unattended and no one was worried about stealing or anything- really said a lot about the climate of the establishment. Very nice place
Atmosphere: 5
Food: 5
Service: 5
I love the workers here and they make my drinks better than I’d get them in other places THANK
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Chocolate Chip Cookie, Iced Caramel Macchiato
Restaurantji Recommends
The staff is great and friendly however I don't wait very long for my coffee order because I love using the Starbucks app on my IPhone. I am in and out really fast and my coffee is absolutely delicious! I can’t complain. I am always satisfied and happy and on my merry way going about my busy day running errands, getting to my appointment on time, and seeing family and friends during the day.
Atmosphere: 5
Food: 5
Service: 5
How is this place open ? How do people work here ? How do yo go inside and sit in filthy mess , flies ALL OVER and a smelly coffee shop ? Wait time ? Don’t even think about it ! you better order the day before if you’d like anything. If you can’t keep up with the store then you need to close for 20 minutes every 2 hours and get the shop up to par ! People have places to be and expect to grab a coffee and be out the door in under 10 minutes & then the coffee already like 10$ and you want me to wait an hour for it ? Ridiculous and unfair. I’ll be reaching out to corporate as this place is giving backyard dumpster rather than Starbucks …. YALL SHOULD BE ASHAMED!
Atmosphere: 1
Food: 1
Service: 1
My only complaint about this particular location which I frequent often is that something really unrelated to the store at all. There is nothing worse than going through the drive in there and encountering the workers from the pizza place next door who sit behind the menu and ordering spot in the drive thru smoking, whilst waiting and ordering on multiple occasions I’ve had to sit in a blanket of cigarette smoke and it is truly awful.
It needs to be stopped.
Atmosphere: 2
Food: 5
Service: 5
This place is filthy and it's not because they're busy. It's always disgusting no matter the time, day or customers.
I've been in the drive thru line for 30 minutes and I can't go inside because my baby is sleeping. This has been the worst experience I've ever had at a Starbucks. Do NOT stop at this place. You're better off driving to the next town. I wish I could drive away and get my money back.
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