So I ordered on the app. For the family. Ordered 5 sandwiches, 3 large fries, 2 drinks, and an order of cheese sticks. Got everything, but the cheese sticks!! Didn't receive the cheese sticks!! And a few packs of sauces.
Food: 5
Service: 3
Brett Deyling
Good in a pinch but nothing more
Atmosphere: 3
Food: 3
Service: 3
Te'Anna Hunt
Came to drive through window. Was told “order whenever you’re ready” said my order and then there we silence. She said “order whenever you’re ready” again. I said “oh! Sorry can you hear me?” She got extremely aggressive and rude and started to say “I hear you and I did greet you- now order whenever you’re ready”
I placed my order but ended up just leaving before pulling to the second window.
The fact that she thought she could be rude and still think I’m comfortable with her making my food is beyond me. It was so unnecessary lol like honestly that amount of aggression just because you didn’t hear me the first time is sad. Hoping she has a better day tomorrow because that was ridiculous.
Atmosphere: 1
Service: 1
Nichole Stark
Great food. Long wait. Clean dining and very clean bathrooms.
Atmosphere: 4
Food: 5
Service: 4
Kerri
The service at drive thru was great! Food was hot and fresh. Thank you.
The daytime manager is awesome. He always goes above and beyond to please the customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Potato Cakes
Mary Mellinger
Just tried to order 12 roast beef jalapeno sliders and the lady said they don't have that right now. so I asked so your saying you don't have roast beef or jalapenos And she said yes we don't. Then said literally pretty much everything on the menu is roast beef, if that's the case why was the store open. Then she comes running out the build towards my car screaming, I said we don't have jalapenos. When she clearly said they had neither roast beef or jalapenos. This place is a joke. If you to don't like your job find a new one.
Atmosphere: 1
Food: 1
Service: 1
Jay H
This one’s a joke, you’ll immediately be told she’ll be right with you, there you will sit 5 - 6 cars behind you by the time you order is normal - they keep you at the speaker to keep their window time on point. It’s unbearable.
Service is usually fast here, but tonight, when I walked in I saw the clerk closing up the bag with my online order, but she did not put it out in the pickup location. I had to wait more than fifteen minutes while she took other clients’ orders and prepared their orders! My sandwich was cold by the time I opened it.
Food: 4
Service: 1
Recommended dishes: Roast Beef, Curly Fries
Carlos C
This location has really improved!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Roast Beef
Atlas Falls
Staff are always fast and friendly! Love the Gyros, chicken tenders, and curly fries! Best fast food in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Greek Gyro
Daniel Gibson
Pretty good food they need to bring back the beef and Cheddar's too for $6
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Rhonda Swindell
I was here today at roughly 2:40pm. Worker name Alysa waited on me at the counter and she has to be the rudest worker I have ever encountered. She never said a single word just looked at me all irritated, so I said I would like a Number 2 meal, she groaned. I said can I get the potato cake with that, not a word just a sigh. I said I would also like an Apple Turnover, she groaned and sighed again. Instead of handing me my drink cup she slammed it down on the counter. Then when my food was placed on the tray instead of setting it on the counter or even handing it to me, she stood back from the counter and flung it onto the counter at me. I don’t know if it was because my skin was a different color than hers, but she definitely didn’t want to do her job and serve her customer. I was most certainly the minority in this establishment. I will never again return to this Arby’s and I’m even debating if I will go to any other Arby’s because if this is tolerated at one location, I would assume it’s tolerated at all.
So I ordered on the app. For the family. Ordered 5 sandwiches, 3 large fries, 2 drinks, and an order of cheese sticks. Got everything, but the cheese sticks!! Didn't receive the cheese sticks!! And a few packs of sauces.
Food: 5
Service: 3
Good in a pinch but nothing more
Atmosphere: 3
Food: 3
Service: 3
Came to drive through window. Was told “order whenever you’re ready” said my order and then there we silence. She said “order whenever you’re ready” again. I said “oh! Sorry can you hear me?” She got extremely aggressive and rude and started to say “I hear you and I did greet you- now order whenever you’re ready”
I placed my order but ended up just leaving before pulling to the second window.
The fact that she thought she could be rude and still think I’m comfortable with her making my food is beyond me. It was so unnecessary lol like honestly that amount of aggression just because you didn’t hear me the first time is sad. Hoping she has a better day tomorrow because that was ridiculous.
Atmosphere: 1
Service: 1
Great food. Long wait. Clean dining and very clean bathrooms.
Atmosphere: 4
Food: 5
Service: 4
The service at drive thru was great! Food was hot and fresh. Thank you.
Food: 5
Service: 5
Mike waited on us very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Loaded Curly Fries
Check your bag for sure.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Double Beef 'N Cheddar
The daytime manager is awesome. He always goes above and beyond to please the customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Potato Cakes
Just tried to order 12 roast beef jalapeno sliders and the lady said they don't have that right now. so I asked so your saying you don't have roast beef or jalapenos And she said yes we don't. Then said literally pretty much everything on the menu is roast beef, if that's the case why was the store open. Then she comes running out the build towards my car screaming, I said we don't have jalapenos. When she clearly said they had neither roast beef or jalapenos. This place is a joke. If you to don't like your job find a new one.
Atmosphere: 1
Food: 1
Service: 1
This one’s a joke, you’ll immediately be told she’ll be right with you, there you will sit 5 - 6 cars behind you by the time you order is normal - they keep you at the speaker to keep their window time on point. It’s unbearable.
Restaurantji Recommends
Service is usually fast here, but tonight, when I walked in I saw the clerk closing up the bag with my online order, but she did not put it out in the pickup location. I had to wait more than fifteen minutes while she took other clients’ orders and prepared their orders! My sandwich was cold by the time I opened it.
Food: 4
Service: 1
Recommended dishes: Roast Beef, Curly Fries
This location has really improved!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Roast Beef
Staff are always fast and friendly! Love the Gyros, chicken tenders, and curly fries! Best fast food in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Greek Gyro
Pretty good food they need to bring back the beef and Cheddar's too for $6
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef, Curly Fries
I was here today at roughly 2:40pm. Worker name Alysa waited on me at the counter and she has to be the rudest worker I have ever encountered. She never said a single word just looked at me all irritated, so I said I would like a Number 2 meal, she groaned. I said can I get the potato cake with that, not a word just a sigh. I said I would also like an Apple Turnover, she groaned and sighed again. Instead of handing me my drink cup she slammed it down on the counter. Then when my food was placed on the tray instead of setting it on the counter or even handing it to me, she stood back from the counter and flung it onto the counter at me. I don’t know if it was because my skin was a different color than hers, but she definitely didn’t want to do her job and serve her customer. I was most certainly the minority in this establishment. I will never again return to this Arby’s and I’m even debating if I will go to any other Arby’s because if this is tolerated at one location, I would assume it’s tolerated at all.
Atmosphere: 1
Food: 1
Service: 1
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