If you’re looking for vegan ice cream this is NOT your place. The service was absolutely horrendous on top of horrible ice cream. I do not recommend spending your money here.
Atmosphere: 3
Food: 1
Service: 1
Shane Waldrop
Delicious ice cream. Employee had the personality of a blender.
Atmosphere: 4
Food: 5
Service: 4
Marie Peterson
Basic ice cream parlor with usual flavors. Nothing particularly special here.
Dawn Coles
I called the location in Medina Ohio trying to get help with the other location at 2775 Medina road in Medina Ohio and two girls answered the phone today 8/27 at 4:20 and were very rude. Fraud charges
Kate Walker
Crazy, amazing (crazemazing!) flavors, and super reasonable prices for super high quality ice cream! Glad I found this place, happy Pride! :D
Scott Weissensee
Nice little icecream pallor. And they have chocolate candies too.
Lisa Board
UPDATE (July 16, 2023 at 5:30 pm): I decided to visit again (the Akron location) for National Ice Cream day and was provided with a lukewarm greeting. The customer service at THIS location has steadily declined over time since the owner has been frequenting his other locations, striving to expand his business. There was an employee who was in training who had a great personality and was very helpful and friendly. However, it was the lack of consideration from the more experienced employee that left me with a bad impression of this location and the strong inclination to not return. During every visit at each location that I've been to, I've asked for a 2 flavor pint and requested that the flavors be placed side-by-side instead of on top of each other. This allows for both flavors to be enjoyed together. This was initially encouraged by the owner and has since then been supported by employees during every visit. Today's visit was a vastly different experience. When I requested the side-by-side flavors, the more experienced employee interrupted me to state this CANNOT be done and to emphasize that they don't have dividers. While I tried to explain that this is something routinely done, (and to help instruct the new employee how this has been accomplished with no need for a divider), the seasoned employee repeated the fact that there are no dividers and proceeded to instruct the new employee to disregard my request. To make things easier for the new employee who was serving me, I chose not to pursue the matter in the store further. I believe this location's employees are sorely in need of retraining; this was not an outlandish request, and this was a missed learning opportunity for both employees. It's unfortunate that customer service can hurt an already painfully slow business day and, in the long-term, hurt the influx of customers to the downtown Akron location.The lavender honey is amazing and the owner is very friendly! Will DEFINITELY be coming back and have already "recommended to a friend"!
northsidechamp 330
Cool ice cream shop with a bunch of flavors.
Emma Freshwater
Unique ice cream and chocolates. If you want different flavors and a nice experience here is your place to go
Connalee
They have great ice cream. Always a new flavor to experience that I'm sure you've never tried before. That's enough to keep me coming. Through the door! Can't forget to mention the consistent Five-star customer service.
Ice cream delicious 32 different flavors. This location is different then the one in Medina square. Still love the many flavors.
Jabir H.
Terrible service great ice cream with inconsistent hours has potential to be great but employees ruin it for me
Laurie V.
Wow! Great selections and creamy, delicious ice cream. I thought the best one was the Cherry Blossom, which may have been created specifically for the Cherry Blossom/Sakura festival happening downtown Akron that very day. My son really liked it. They give a generous scoop and let you try any flavor that you would like to sample before committing to it.
Justina Burrell
The ice cream was absolutely amazing. Cleanliness was above and beyond. Organization was impeccable and added to the experience. The worker was on her own and she stayed calm and collected even with a big crowd. I cant wait to go again
Kimberli Allan
Friendly courteous people. Local Small business to support. Handmade ice cream and chocolates, what's not to like? Offers 5-6 Vegan flavors a week. Fantastic!
If you’re looking for vegan ice cream this is NOT your place. The service was absolutely horrendous on top of horrible ice cream. I do not recommend spending your money here.
Atmosphere: 3
Food: 1
Service: 1
Delicious ice cream. Employee had the personality of a blender.
Atmosphere: 4
Food: 5
Service: 4
Basic ice cream parlor with usual flavors. Nothing particularly special here.
I called the location in Medina Ohio trying to get help with the other location at 2775 Medina road in Medina Ohio and two girls answered the phone today 8/27 at 4:20 and were very rude. Fraud charges
Crazy, amazing (crazemazing!) flavors, and super reasonable prices for super high quality ice cream! Glad I found this place, happy Pride! :D
Nice little icecream pallor. And they have chocolate candies too.
UPDATE (July 16, 2023 at 5:30 pm): I decided to visit again (the Akron location) for National Ice Cream day and was provided with a lukewarm greeting. The customer service at THIS location has steadily declined over time since the owner has been frequenting his other locations, striving to expand his business. There was an employee who was in training who had a great personality and was very helpful and friendly. However, it was the lack of consideration from the more experienced employee that left me with a bad impression of this location and the strong inclination to not return. During every visit at each location that I've been to, I've asked for a 2 flavor pint and requested that the flavors be placed side-by-side instead of on top of each other. This allows for both flavors to be enjoyed together. This was initially encouraged by the owner and has since then been supported by employees during every visit. Today's visit was a vastly different experience. When I requested the side-by-side flavors, the more experienced employee interrupted me to state this CANNOT be done and to emphasize that they don't have dividers. While I tried to explain that this is something routinely done, (and to help instruct the new employee how this has been accomplished with no need for a divider), the seasoned employee repeated the fact that there are no dividers and proceeded to instruct the new employee to disregard my request. To make things easier for the new employee who was serving me, I chose not to pursue the matter in the store further. I believe this location's employees are sorely in need of retraining; this was not an outlandish request, and this was a missed learning opportunity for both employees. It's unfortunate that customer service can hurt an already painfully slow business day and, in the long-term, hurt the influx of customers to the downtown Akron location.The lavender honey is amazing and the owner is very friendly! Will DEFINITELY be coming back and have already "recommended to a friend"!
Cool ice cream shop with a bunch of flavors.
Unique ice cream and chocolates. If you want different flavors and a nice experience here is your place to go
They have great ice cream. Always a new flavor to experience that I'm sure you've never tried before. That's enough to keep me coming. Through the door! Can't forget to mention the consistent Five-star customer service.
Restaurantji Recommends
Ice cream delicious 32 different flavors. This location is different then the one in Medina square. Still love the many flavors.
Terrible service great ice cream with inconsistent hours has potential to be great but employees ruin it for me
Wow! Great selections and creamy, delicious ice cream. I thought the best one was the Cherry Blossom, which may have been created specifically for the Cherry Blossom/Sakura festival happening downtown Akron that very day. My son really liked it. They give a generous scoop and let you try any flavor that you would like to sample before committing to it.
The ice cream was absolutely amazing. Cleanliness was above and beyond. Organization was impeccable and added to the experience. The worker was on her own and she stayed calm and collected even with a big crowd. I cant wait to go again
Friendly courteous people. Local Small business to support. Handmade ice cream and chocolates, what's not to like? Offers 5-6 Vegan flavors a week. Fantastic!