Chipotle Mexican Grill

Super slow employees just don’t carry. Normally you pay Chipotle premium prices you should get good service which apparently this location doesn’t have!

Atmosphere: 1

Food: 4

Service: 1

This location skimps terribly! Management must be telling workers to do that, they should be investigated.

Atmosphere: 1

Food: 1

Service: 1

Well the lady wasn't speaking English very well,talked super, super fast we asked her to repeat give us a smirk 🤷🏻‍♀️. Asked for barbacoa she didn't even stir ,mix and put a big piece of meat gues what it was almost all fat!!!!!! So I took out meat and at the rest I was hungry.
Just disappointed!!!

Atmosphere: 4

Food: 3

Service: 1

I swear you get more chicken in a 4-Piece nugget from McDonald's

Atmosphere: 3

Food: 4

Service: 3

Service and the interior are fine. But the portions and food quality are awful. Extra rice is consistently less than normal rice everywhere else. Meat is skimped on and not warm, rice is always tough. Shouldn't have to disassemble every order at the pickup window to verify. If they were priced 60% cheaper than other Chipotles it would be fine, but that's obviously not the case.

Just go to Kent. That one is consistently excellent and deserves your business.

Atmosphere: 3

Food: 1

Service: 3

Was the only person there the lady at the counter ignored me for a good 5 minutes wile putting stuff away

Atmosphere: 5

Food: 5

Service: 1

This used to be my favorite chipotle -- it's even labeled that in my app, but it's gotten so bad recently. The last two times I've ordered, I waited 20 and 30 minutes past pick up time for my food. My food has been off from the standard. The store hasn't been as clean either. Idk what's going on at this location, but it sucks.

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Chips, Steak Bowl

I’ve never really had issues at this Chipotle besides slow wait times, it’s a nice location, nice staff, usually fairly clean.

Atmosphere: 4

Food: 5

Service: 3

Never coming to this chipotle ever again. Don’t go here! They gave me exactly 5 piece of chicken. The guy working at the counter hesitated to even give me that much. Waste of money.

Atmosphere: 1

Food: 1

Service: 1

Fresh made is a myth!! Guacamole was old and brown. When called, Cheyenne or Cienna declared BROWN guacamole is their standard. I've been a customer for several years and BROWN guacamole has never been an issue. I will not be a customer any longer.

Food: 1

Service: 1

Had to take back an order that I made on the app. Nothing in my bag was correct. I mean NOTHING. Manager remade my order, I get home a second time and it was STILL wrong. Never ordering from this location ever again.

Atmosphere: 2

Food: 1

Service: 2

My family and I have visited twice in the last couple/few weeks and both times- whoever is doing your prep, is doing an AWFUL job. Huge chunks of onion, jalapeño, cilantro still on the full stem, even the chicken in HUGE CHUNKS. Idk if it's a staffing issue, equipment issue or a careless issue but obviously it's a recurring issue someone should probably address....

Atmosphere: 3

Food: 2

Service: 2

Place an order online, and it provides a time to pick up, but nothing is ever ready. Sit in line for over 15 mins while they make when I pull up to the window. Update the online ready times, or get more people in there to help.

Sorry to say this but I was very disappointed in the way my 8yr old grand daughter was treat by a staff member. As you look through all my contributions to Google reviews you rarely see anything negative.
I expand on the positives of a facility but this particular person has made me note an unfavorable rating. ( Don't get me wrong we've been there plenty of times before and everyone else has been exceptional) But this particular woman was very rude.
Food can be good as gold but if customer service is terrible, now there's a problem.
I usually reward my granddaughter 1 to 3 times a week with a little Chipotle, it's her favorite she usually chooses the vegetarian options..
To watch someone throw her food in a bowl the way she did and just utterly be mean to a child was heartbreaking to me. We had just finished visiting sick family members, I was so exhausted if I weren't I would have had her just stop the entire order.
She actually went home and called all of her little cousins about how rudely she was treated...
I don't like to leave bad reviews but I had to talk to her for a couple of days to patch that wound.
She attends Catholic schools and I'm sure that's going to be the first thing she talks about when she returns.
Being kind takes only a second.....
You never know how your actions affect someone else.

Atmosphere: 5

Food: 5

Service: 1

Go here at least once a week with my daughter, get service with a friendly smile.

Atmosphere: 5

Food: 5

Service: 5