I choose to walk in rather than wait in a 10 car line. No greeting, a wait of 2 minutes at the counter for anyone to make eye contact. I counted 8 employees behind the counter and none would offer a Hello or We'll be there in a minute. This was at 9am . May not go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Riley Miller
Always great coffee!
Atmosphere: 5
Food: 5
Service: 5
Robert Lindeman
Came in ro get a gift card and had a coupon for a free cofee. No one in the store 4 people working and I stood at the counter for almost 5 minutes. Then he rang up my gift card and a coffee and wanted to charge me for my free coffee. Ii told him the coffee was supposed to be free and so after he totaled out the sale he tried to swipe the coupon for the free coffee and it wouldn't go through. I told him to cancel the transaction and ring them up separately. Then he couldnt ring up the free coffee because he scanned it once and so it was no good. It said the coupon was good until dec 31.
Atmosphere: 1
Food: 3
Service: 1
Rosie Rose
IDK why there's a 3.9 rating but this specific Dunkin' Donuts is one of my absolute favorites it's the absolute best place. Not only is the service above pristine but every time I come into this Duncan I never get my order wrong my order is perfect every single time the only time that I ever and I mean ever gotten something wrong was when I was accidentally given a coffee instead of a hot chocolate which was rectified immediately and they apologized for it and even gave me a secondary bag of hash browns as an apology I wasn't even mad I was like oh yeah it happens and they still were like no no no take the hash browns please we feel horrible. This is one of the best Dunkin' Donuts in the entirety of the Akron area ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Egg and Cheese, Sausage, English Muffin, Hash Browns, Muffins, Iced Macchiato, Sausage Egg and Cheese, Iced Latte, Dozen Donuts, Dunkin' Energy, Iced Matcha Latte
Jason Gerard
I Run on Dunkin
Atmosphere: 5
Food: 5
Service: 5
jon
So after getting hot chocolate 3 seperate times now, that have all been 2 to 3 inches underfilled, I have officially decided that this place is a rip off, even if someone else is buying. Original:A coworker asked me if I wanted a drink this morning, it was on him. I told him I'd take a small cappuccino. What he returned with was a hot cup of milk. I gave him the money for it so that I didn't feel bad throwing it away in front of him. And just a week earlier I got a medium black coffee from the same Dunkin and threw that one away too. My buddy Dave says you got to ask for certain people to make your drink. If that's the case then they need to let go of the other people. Sincerely, Constantly Disappointed
Aleksandar Jebonja
nationalsecurityagency are betches
Teah Wade
The assistant manager was really rude,,!!! I would like to speak to someone higher up! She caused a Argument because because she insinuated i was a theif, outrageous,,,? I am a avid customer at this store, I was extremely embarrassed? I would like contacted ,? If I don't hear something I am contacting corporate?
Atmosphere: 5
Food: 5
Service: 1
Drema Gainey
Horrible service since the remodel!!!
Atmosphere: 5
Food: 4
Service: 1
Keyona Moore
Delicious breakfast sandwich. Hot and fresh! Service fast.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Hash Browns
Absolutely awful have to wait in line forever the food and drink orders are always messed up . The drive thru is the worst part they mess everything up and are absolutely so slow even on a Sunday when it’s slow
Atmosphere: 1
Food: 1
Service: 1
Scott Joseph
Pulled in line, decided to use my app and place a mobile order while waiting. Line wasn't long, ended just by the front doors, but ended up taking over 30 minutes to get through it. By the time I received my order every food item was cold, not even remotely warm. Has to be one of the worst choices in the area when deciding where to grab breakfast from.
Atmosphere: 2
Food: 1
Service: 1
Veronica Sanders
Spend your money literally anywhere else. If you ask for any customizations they burn it
Atmosphere: 1
Food: 1
Service: 1
molly hollenbaugh
Waiting In a drive through line for 45 mins to get subpar coffee was absolutely appalling. Go elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Zrich 2020
So I went to this place twice in the past week and they don't have donuts. Strange I thought this place was called Dunkin donuts for a reason. All other ones don't run out .
I choose to walk in rather than wait in a 10 car line. No greeting, a wait of 2 minutes at the counter for anyone to make eye contact. I counted 8 employees behind the counter and none would offer a Hello or We'll be there in a minute. This was at 9am . May not go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Always great coffee!
Atmosphere: 5
Food: 5
Service: 5
Came in ro get a gift card and had a coupon for a free cofee. No one in the store 4 people working and I stood at the counter for almost 5 minutes. Then he rang up my gift card and a coffee and wanted to charge me for my free coffee. Ii told him the coffee was supposed to be free and so after he totaled out the sale he tried to swipe the coupon for the free coffee and it wouldn't go through. I told him to cancel the transaction and ring them up separately. Then he couldnt ring up the free coffee because he scanned it once and so it was no good. It said the coupon was good until dec 31.
Atmosphere: 1
Food: 3
Service: 1
IDK why there's a 3.9 rating but this specific Dunkin' Donuts is one of my absolute favorites it's the absolute best place. Not only is the service above pristine but every time I come into this Duncan I never get my order wrong my order is perfect every single time the only time that I ever and I mean ever gotten something wrong was when I was accidentally given a coffee instead of a hot chocolate which was rectified immediately and they apologized for it and even gave me a secondary bag of hash browns as an apology I wasn't even mad I was like oh yeah it happens and they still were like no no no take the hash browns please we feel horrible. This is one of the best Dunkin' Donuts in the entirety of the Akron area ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Egg and Cheese, Sausage, English Muffin, Hash Browns, Muffins, Iced Macchiato, Sausage Egg and Cheese, Iced Latte, Dozen Donuts, Dunkin' Energy, Iced Matcha Latte
I Run on Dunkin
Atmosphere: 5
Food: 5
Service: 5
So after getting hot chocolate 3 seperate times now, that have all been 2 to 3 inches underfilled, I have officially decided that this place is a rip off, even if someone else is buying. Original:A coworker asked me if I wanted a drink this morning, it was on him. I told him I'd take a small cappuccino. What he returned with was a hot cup of milk. I gave him the money for it so that I didn't feel bad throwing it away in front of him. And just a week earlier I got a medium black coffee from the same Dunkin and threw that one away too. My buddy Dave says you got to ask for certain people to make your drink. If that's the case then they need to let go of the other people. Sincerely, Constantly Disappointed
nationalsecurityagency are betches
The assistant manager was really rude,,!!! I would like to speak to someone higher up! She caused a Argument because because she insinuated i was a theif, outrageous,,,? I am a avid customer at this store, I was extremely embarrassed? I would like contacted
,? If I don't hear something I am contacting corporate?
Atmosphere: 5
Food: 5
Service: 1
Horrible service since the remodel!!!
Atmosphere: 5
Food: 4
Service: 1
Delicious breakfast sandwich. Hot and fresh! Service fast.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Hash Browns
Restaurantji Recommends
Absolutely awful have to wait in line forever the food and drink orders are always messed up . The drive thru is the worst part they mess everything up and are absolutely so slow even on a Sunday when it’s slow
Atmosphere: 1
Food: 1
Service: 1
Pulled in line, decided to use my app and place a mobile order while waiting. Line wasn't long, ended just by the front doors, but ended up taking over 30 minutes to get through it. By the time I received my order every food item was cold, not even remotely warm. Has to be one of the worst choices in the area when deciding where to grab breakfast from.
Atmosphere: 2
Food: 1
Service: 1
Spend your money literally anywhere else. If you ask for any customizations they burn it
Atmosphere: 1
Food: 1
Service: 1
Waiting In a drive through line for 45 mins to get subpar coffee was absolutely appalling. Go elsewhere.
Atmosphere: 1
Food: 3
Service: 1
So I went to this place twice in the past week and they don't have donuts. Strange I thought this place was called Dunkin donuts for a reason. All other ones don't run out .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dozen Donuts
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