Freddy's Frozen Custard & Steakburgers
863 Arlington Ridge E, Akron
(234) 571-3303
Recent Reviews
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Awesome food and service. It had been a while since I had been to the restaurant. I will start coming back more often. Great place! Love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries, Burger, Custard
Kyleigh was very nice always, me and my family love coming here. Thank you KYLEIGH for treating us so nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Laughable at best. No one in the drive thru but still had to wait 10 minutes to give our order. People yelling in the background when we finally ordered. When we finally received it, it was wrong of course. We ordered a Reese’s shake and they gave us a vanilla shake. We told them about the mistake and said they didn’t have Reese’s. They had it and didn’t want to fix it. Asked for 4 spoons for our shakes and she threw 2 spoons and a fork at us. Unexplainably rude and dismissive workers. Whole place has a serious training and/or management issue. Burnt food and melted, spilled shakes to top it off.
Service: 1
It's a different version of Steak and
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fries, Burger
Food was great! Many things on the menu that the don't have anymore... and I think everything is a bit over priced for a fast food Ice cream place. It's kind of like a Friendly's or Dairy Queen.
Atmosphere: 5
Food: 5
Service: 5
Wish I could review the food. My wife and I went there for the first time through the drive thru about 8pm Saturday October 26th 2024. We greeted with a rushed "you can go ahead" as someone who has worked the food industry my entire work career, okay cool but the store was not busy. We attempted to order a burger and asked what was on it, she replied and listed the vegetables. We replied "any condiments?" To which she replied "mustard." We asked for no mustard. During this entire conversation she kept asking if fries were okay as the side, which we were going to sub with onion rings. I began feeling disrespected by the interaction but contained and ordered a spicy chicken sandwich. When I asked what came on that she rudely stated "spicy sauce and pickles" in a tone that felt condescending as if I was asking a stupid question. This ultimately angered me as the entire customer service had been rude until this point. I told her "nevermind you can cancel the order." I don't expect a lot out of fast food, but I've worked it and provide a lot of grace. However this customer service was disrespectful. We went across the street to burger king where we received kind and quality customer service. I made sure to let the BK crew know we appreciated their kindness and customer service. Point of the story is, the employee at your store needs more training or a job where she is a better fit. I know times are hard right now but her service has me writing a negative review which I have never done. Maybe she is going through something, maybe not but at this point go to BK.
Edward was awesome and friendly
My take out order was taken by Kyleigh and she was very pleasant and did a great job!
Food: 5
Service: 5
Recommended dishes: Burger, Onion Rings
Kyligh good service
Kyleigh was fantastic!! Quick, kind, and efficient. I highly recommend Freddy's. Great customer service and food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger
Restaurantji Recommends
Love this place
Food and service are amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freddy's Original Double Combo, Cheeseburger, Fries, Chili, Burger, Custard, Cheese Curds, Onion Rings
Very helpful!!! Very pleasant!!!
Kid-friendliness: Very friendly and helpful with my grandkids!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries, Burger, Custard, Cheese Curds
Kyleigh was pleasant at the Arlington drive thru. Shakes were good.
Atmosphere: 4
Food: 4
Service: 4
Kyleigh was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Kyleigh was a great cashier
Atmosphere: 5
Food: 5
Service: 5
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