Jimmy John's

371 S Main St, Akron
(330) 374-7827

Recent Reviews

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maniakron

really wanted dat free sub. sold out b4 stores open is crazy work #toastedtuesday #scamily

Brian Warner

5 star experience 👍🏽 I Ordered Jimmy John’s for my birthday tonight , Forgot my pickle but it was no big deal🙂 They were super helpful and friendly, and went above and beyond to get that to me. Thankyou Jimmy John’s , I will definetly be ordering more

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Caesar Wrap, Giant 10 Hunter’S Club, Italian Night Club, Beach Club

Ryan Coons

I ordered delivery for 2 chicken caesar wraps.and they were delicious. The delivery driver was really fast and efficient with delivery too.

Atmosphere: 5

Food: 5

Service: 5

Bing Dey

I asked for multiple things off the sandwich and of course every ingredient i said i didnt want was on my sandwich awesome!

Ness xx

Tried to order my remake sandwich the lady got smart and acted like she couldn’t do anything for me. I originally ordered the Italian night club with no onions or tomatoes but they were both on there. For my remake I only want turkey on my sandwich and no pork. Simple request right? Customer service you are suppose to be serving your customers not arguing. Contacted corporate spoke with Ryan Peters and said he was going to submit it and the store manager was going to contact me. They never did it’s now been almost 2 months on the 1st. I wouldn’t order here again the customer service experience is terrible.

Atmosphere: 1

Food: 2

Service: 1

Dawn Johnson

So not freaky fast. 1.5 hours to get two sandwiches. Snails pace

Food: 4

Service: 1

Lorraine Hall

When you go in it's clean and fresh. Employees are curtious. Food is always good.

Wheelchair accessibility: There are no stairs, door is easily opened from a scooter.

Atmosphere: 5

Food: 5

Service: 5

Brittney Johnson

Placed my order at 11:08am. Called to check the status at Noon and was told the driver was on my street making deliveries, so should be delivered soon. It’s now 12:28pm and still don’t have my order. Called again and requested a manager. The girl that I spoke with said they are in their lunch rush and are short staffed but I should get my food soon, and she didn’t know what else to tell me. I’m sure they weren’t in their lunch rush at 11 am when I ordered and if the driver was on the street my office is located on at Noon then why do I still not have my order at 12:30????

This store is poorly staffed and obviously poorly trained in efficiency and customer care. Won’t be ordering from them again.

Service: 1

Bill Buker sr

Called in an order at 8-30pm said 20 minutes I got delivery never showed up or called

Service: 1

Nathan Jarjabka

Service has improved greatly, the store is always spotless and staffed with friendly employees during lunch rush

Atmosphere: 4

Food: 4

Service: 5

Chezvon Brown

371 S Main st 😡If I could give zero stars I would because when I order a sandwich, I prefer it to not have a roach in it. I am disgusted and I can’t believe this is my experience. DO NOT EAT HEAR IF U PREFER SUBS WITHOUT ROACHES.

Ms. T-MAYS

Eh!??‍♀️ I tried the new Lobster Salad sub it was just ok. I wonder if its wild caught lobster or a blend of something else? Overall ok.

Food: 2

Service: 5

Brittany

Hello,
I emailed the contact to report an issue/concern for a visit last week and was not contacted.

Atmosphere: 1

Food: 1

Service: 1

Brittany Hack

Hello,I emailed the contact to report an issue/concern for a visit last week and was not contacted.

Atmosphere: 1

Food: 1

Service: 1

Melissa O'Toole

Could not even place an order 1/2/24 from the Akron Main St location. Immediately put on hold for nearly 15 minutes, so I hung up. Last time I was able to order it took an hour and 25 minutes for the delivery to arrive. I had to rate low on all because I wasn't able to get any food.

Atmosphere: 1

Food: 1

Service: 1

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