Two deliveries in I find personally the Marco's Pizza from North Hawkins to be the most desirable Pizza that I've had so far the pizza was delivered Street side the way it ought to be I live right in downtown and they delivered it with a smile it was hot it was delicious and it's what our family needed today because of what's going on around us I mean heck sometimes there is no faith like the present thank you very much for the team effort for my Hawaiian pizza and my chicken salad today it was an amazing moment for me I don't go out much
Atmosphere: 5
Food: 5
Service: 5
David Woodall
My online order wasn’t correct. I ordered the 6.99 any topping. Sausage, pepperoni, old world style pepperoni, Bacon, black olives. I received a cheese pizza. Frustrated, I called back to this location. Talk to Jason the manager. I did cuss at Jason frustrated my order was incorrect. Jason the manager cussed at me then hung up. I went back up there. Jason the manager was visibly intoxicated. I took a picture. His eyes were glassy, red and blood shot. I asked Jason if he was high on something. He replied his eyes were red because he works a lot of hours. I just worked 13 hrs, and my eyes do not look like yours. The other employees corrected my order. I commend their service But Jason was rude discourteous and clearly intoxicated. I asked fr his immediate supervisor he said there was no one above him.
Becky Gore
I live all the way in south carolina and wanted to treat my mom and little brother who have been staying at the Akrons childrens hospital for a week now to some pizza. The staff helped me figure out how to get it delivered. And were really patient with me trying to figure out the information they needed. My mom and little brother got to enjoy some really good pizza thanks to the help I received.
Atmosphere: 5
Food: 5
Service: 5
Amanda Staubs
They are always friendly when u pick up and the food is great .
Atmosphere: 5
Food: 5
Service: 5
Timesha Woods
False advertisement, I have pictures to prove it. My pizza is supposed to have pepperoni on it and only came with onions. Because in that picture that’s on DoorDash has pepperoni on it so this pizza place and they need to fix what they have up there cause it’s just false advertisement
Atmosphere: 1
Food: 1
Service: 1
Robyn Usleman
Customer service is seriously lacking here. Zero customer service skills. Training is DEFINITELY a need. The pizza can be good if the person making it knows how, otherwise you have SUPER thin pizza and a ton of extra bread when you get to the crust
Atmosphere: 2
Food: 1
Service: 1
Randall Moyer
When I order from the Norton location I’ve never had an issue. Today I ordered a cash delivery order and after an hour and a half I called for an update. They said they don’t have drivers and use door dash and the dasher cancelled the order because it was a cash order with no tip. I don’t use DoorDash and I always tip generously. They didn’t even notify me the order had been cancelled by the dasher. Absolute trash service and location. Don’t offer delivery unless you can deliver.
Mike Pachasa
It's great for the price. Decent pizza reasonably priced and fast service
Heat Trav
If I could give this pizza shop no stars I would I honestly have never had bad service from this location in the past until now. First I requested curb side pickup the lady working in front physically looked thru the window and seen me in my car and still didn’t bring me my order I thought at first it just wasn’t done but after another 15 min waiting I went inside and she had my order just sitting on the shelf the food was cold, nasty dry and whomever cut the pizza messed it up one slice looked like it was just bread I honestly I feel like contacting the store for my tip back and I will not be back!
Stephen Wallace
Marcos is just a better version little Caesars. But the pizza is good.
Food is pretty good. The staff is always friendly. I order the Italian sub and it's good every time.
Atmosphere: 5
Food: 4
Service: 5
M Deisz
On time, good food.
Atmosphere: 4
Food: 5
Service: 5
Rachelle Burley
Very unprofessional, ordered pizza and they canceled my order with out even notifying me, when I called the restaurant they hung up on me, last time I ordered they forgot my 2 liter soda and I called and was told they would send it out but they never sent it and never refunded my money I paid for it. Been ordering for years at this location with no problems but new management is horrible!
Two deliveries in I find personally the Marco's Pizza from North Hawkins to be the most desirable Pizza that I've had so far the pizza was delivered Street side the way it ought to be I live right in downtown and they delivered it with a smile it was hot it was delicious and it's what our family needed today because of what's going on around us I mean heck sometimes there is no faith like the present thank you very much for the team effort for my Hawaiian pizza and my chicken salad today it was an amazing moment for me I don't go out much
Atmosphere: 5
Food: 5
Service: 5
My online order wasn’t correct. I ordered the 6.99 any topping. Sausage, pepperoni, old world style pepperoni, Bacon, black olives. I received a cheese pizza. Frustrated, I called back to this location. Talk to Jason the manager. I did cuss at Jason frustrated my order was incorrect. Jason the manager cussed at me then hung up. I went back up there. Jason the manager was visibly intoxicated. I took a picture. His eyes were glassy, red and blood shot. I asked Jason if he was high on something. He replied his eyes were red because he works a lot of hours. I just worked 13 hrs, and my eyes do not look like yours. The other employees corrected my order. I commend their service
But Jason was rude discourteous and clearly intoxicated. I asked fr his immediate supervisor he said there was no one above him.
I live all the way in south carolina and wanted to treat my mom and little brother who have been staying at the Akrons childrens hospital for a week now to some pizza. The staff helped me figure out how to get it delivered. And were really patient with me trying to figure out the information they needed. My mom and little brother got to enjoy some really good pizza thanks to the help I received.
Atmosphere: 5
Food: 5
Service: 5
They are always friendly when u pick up and the food is great .
Atmosphere: 5
Food: 5
Service: 5
False advertisement, I have pictures to prove it. My pizza is supposed to have pepperoni on it and only came with onions. Because in that picture that’s on DoorDash has pepperoni on it so this pizza place and they need to fix what they have up there cause it’s just false advertisement
Atmosphere: 1
Food: 1
Service: 1
Customer service is seriously lacking here. Zero customer service skills. Training is DEFINITELY a need. The pizza can be good if the person making it knows how, otherwise you have SUPER thin pizza and a ton of extra bread when you get to the crust
Atmosphere: 2
Food: 1
Service: 1
When I order from the Norton location I’ve never had an issue. Today I ordered a cash delivery order and after an hour and a half I called for an update. They said they don’t have drivers and use door dash and the dasher cancelled the order because it was a cash order with no tip. I don’t use DoorDash and I always tip generously. They didn’t even notify me the order had been cancelled by the dasher. Absolute trash service and location. Don’t offer delivery unless you can deliver.
It's great for the price. Decent pizza reasonably priced and fast service
If I could give this pizza shop no stars I would I honestly have never had bad service from this location in the past until now. First I requested curb side pickup the lady working in front physically looked thru the window and seen me in my car and still didn’t bring me my order I thought at first it just wasn’t done but after another 15 min waiting I went inside and she had my order just sitting on the shelf the food was cold, nasty dry and whomever cut the pizza messed it up one slice looked like it was just bread I honestly I feel like contacting the store for my tip back and I will not be back!
Marcos is just a better version little Caesars. But the pizza is good.
Restaurantji Recommends
All the food and service was awesome
Love working here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget, Greek, Pepperoni Pizza, Steak, Garden Pizza, BBQ Chicken Pizza w Banana Peppers, Pizza, Veggie Sub, The Philly, Pepperoni & Sausage, Buffalo Wings, All Meat Bowl, Pizza Melt, Buffalo Chicken, Cheezybread, Breadsticks, BBQ Boneless Wings, Parmesan Packet, Chicken Dippers, Pepperoni Magnifico
Food is pretty good. The staff is always friendly. I order the Italian sub and it's good every time.
Atmosphere: 5
Food: 4
Service: 5
On time, good food.
Atmosphere: 4
Food: 5
Service: 5
Very unprofessional, ordered pizza and they canceled my order with out even notifying me, when I called the restaurant they hung up on me, last time I ordered they forgot my 2 liter soda and I called and was told they would send it out but they never sent it and never refunded my money I paid for it.
Been ordering for years at this location with no problems but new management is horrible!
Service: 1
Recommended dishes: Pizza
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