I have been Ordering from this restaurant for over 20yrs I have never ever had an experience such as the one I had tonight.. I ordered a pizza for no contact delivery. I said to knock on door let me know it’s out there and I’ll come get it as I’ve done plenty of times before but for some reason tonight the delivery driver did not knock and left pizza right at the door step which appears he sat it on the steps and left I’m sure he didn’t go knock on the door walk away with pizza in hand and left it where it was left, I decided to just go and check as it’s been about an hour no knock and saw the biggest possum nibbling on the box. The worst part is how the person who answered the phone spoke to me AS IF me not getting a knock on the door upset him he said to me I’m not sending another one out.. it’s on you and a bunch of other extra uncalled for things, I called back to reorder and pay and he answered the phone yelling as if I was his child saying didn’t I tell you I’m not doing anything I said can I reorder as well as pay again he said no I’m not sending anyone else out there .. um why not Sir, someone please help me understand why I had to have this experience but most importantly why was I so rudely disrespected by this man.. I can tell he’s very hostile and abusive he needs to be giving meds and put in a cage… I will be calling EEOC as well as BBB because the way he spoke to me was uncalled for to say the least… I’m going to pray for him tonight because clearly he’s not a happy man… may God fix his soul..
Atmosphere: 1
Food: 3
Service: 1
Jason Galloway
I walked in and instantly felt like Patrick Swayze in the movie Ghost. Sadly, I didn't have a Whoopi Goldberg to help interpret for me that I was there to pick up pizza. No service at all. They walked around like a Gorge A Ramirez movie. I think the ginger was in charge he walked around the slowest. Never will be back it was a horror show.
Atmosphere: 1
Service: 1
Ella W
2 weeks ago we ordered pizza buy one get one free good deal.. We got home start eating and in my second slice of pizza I found dark/brown hair i start puking ? it got me sick to my stomach.. We will never go back there again, even if they have a buy one get one free..Very disappointed from Marcos pizza..
Atmosphere: 2
Food: 1
Service: 3
Peter Haigh
Keep shorting my order. 3 times now paid for extra sauces and not got them
Golden Eye 95
Delicious every time ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Aidan
Got a bbq chicken pizza and made it half Hawaiian chicken ong this the best bbq chicken pizza I’ve had granted I’ve only had one from papa johns but this blows that out the water highly recommend got sausage on it with no added cost and also even got a garlic sauce cup for free on top of that it was 30% off so only spent 22$ for the xl half and half specialty pizza and that’s with the delivery fee and tip included W pizza indeed?
Food: 5
brandon hetrick
Normally the food and service are great but last night the delivery was well over an hour late and cold. Eastwood
Food: 1
Service: 1
Jeremy Simmons
Garbage serviceManagement so disrespectfulDriver is
Atmosphere: 1
Food: 1
Service: 1
j w
Preordered pizza a week ago to pick up. I prefer his location because I had issues at the Canton Road location making and cutting my pizzas wrong. They were out of extra large and large pizza boxes. It was my daughter‘s birthday and they had me wait 15 minutes before they told me they are out of pizza boxes. I asked him if Canton Road has boxes and he said no he already checked. I called Canton Rd location and they had extra large pizza boxes. It was the redhead male manager that refunded me. They offered medium pizzas, but not enough to make up with the square inches that I was losing on the extra larges so I had them cancel the order. BTW the pizza tracker is phony baloney as it is with all stores, it said my pizza was being made, and told me when it was done, but it was canceled and never made. I was sick to the stomach form now two bad experiences at two Marcos locations. So now I was late to the party and ended up ordering three larges (same size as Marco’s extra large) from Gioninos for $65 dollars and no issues. I gotta say it seemed like a much better pie. I do not recommend Marcos pizza in any capacity even if you are a starving kid from a third world country, never again Marcos!Edit: To top it off, I had to file credit card dispute, because I never got refunded as I was told by the lady that said she was also a Manager and I have been refunded even though I asked her to talk to the original gentleman I’ll talked with. Way to go again Marcos, you have great managers ! If you really cared, you could in your reply the Facebook/Twitter handle that you would use because I don’t know if this franchise or company store that is replying to my review. I’m sure if you actually dug into it enough and found out the day that the pizza boxes were out of stock and who ordered pizza a week in advance or more for that pick up day. You could probably figure it out who it is, correct? Have you made an attempt to even talk to the manager that matches my description? Probably not because that is too much trouble and it’s easier to give a generic reply to every positive or negative comment. I’m adding a one star for service to the review.
Alice Boney
Best pizza around and has some good deals. I’m definitely coming back.
11/11/2023: 5 ?Third time using app and delivery, and third time 5 stars all around. Yum yum yum. Yummers!!Seriously, tho it was very good. I didn't realize that we had a Marco's close to us that delivered, so after getting burned out on a few other places, this is a welcoming change. It's truly different and truly tasty. Okay, enough on the taste, the prices are great as well. Prices are rising everywhere, and it's nice to be able to feed the family without spending an outrageous price.Delivery is pretty quick as well since we ordered on a Sat. Highly recommended this location for great pizza!10/14/2023: 5 ?10/01/2023: 5 ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe
Dawn Kolesar
Ordered pizza, cheesy bread and breadsticks. Everything was delicious ?
Recommended dishes: Hawaiian Chicken, Chicken Club, The Big Cheese Pizza, Boneless Wings, Deluxe Pizza, Italiano Sub, Pepperoni Magnifico, Steak and Cheese
Jacob B.
I told them to call upon arrival because we had sleeping kids and a dog and the driver ignored this rang the doorbell, woke the kids and made the dogs bark and run outside. Driver threw pizza on porch chair snatched money from me and was rude. Wings barely cooked pizza average. Don't recommend.
Suttles P
Thursday September 26th 2023 7:30pm after paying $43 for two pizza and cheesebread Black guy walks in waits 10 minutes no one says nothing, then white guys walks in get asked how he’s doing and how he can be helped immediately, gets his order and leaves working 2 minutes. Let’s call a spade a
I have been Ordering from this restaurant for over 20yrs I have never ever had an experience such as the one I had tonight.. I ordered a pizza for no contact delivery. I said to knock on door let me know it’s out there and I’ll come get it as I’ve done plenty of times before but for some reason tonight the delivery driver did not knock and left pizza right at the door step which appears he sat it on the steps and left I’m sure he didn’t go knock on the door walk away with pizza in hand and left it where it was left, I decided to just go and check as it’s been about an hour no knock and saw the biggest possum nibbling on the box. The worst part is how the person who answered the phone spoke to me AS IF me not getting a knock on the door upset him he said to me I’m not sending another one out.. it’s on you and a bunch of other extra uncalled for things, I called back to reorder and pay and he answered the phone yelling as if I was his child saying didn’t I tell you I’m not doing anything I said can I reorder as well as pay again he said no I’m not sending anyone else out there .. um why not Sir, someone please help me understand why I had to have this experience but most importantly why was I so rudely disrespected by this man.. I can tell he’s very hostile and abusive he needs to be giving meds and put in a cage… I will be calling EEOC as well as BBB because the way he spoke to me was uncalled for to say the least… I’m going to pray for him tonight because clearly he’s not a happy man… may God fix his soul..
Atmosphere: 1
Food: 3
Service: 1
I walked in and instantly felt like Patrick Swayze in the movie Ghost. Sadly, I didn't have a Whoopi Goldberg to help interpret for me that I was there to pick up pizza. No service at all. They walked around like a Gorge A Ramirez movie. I think the ginger was in charge he walked around the slowest. Never will be back it was a horror show.
Atmosphere: 1
Service: 1
2 weeks ago we ordered pizza buy one get one free good deal.. We got home start eating and in my second slice of pizza I found dark/brown hair i start puking ? it got me sick to my stomach.. We will never go back there again, even if they have a buy one get one free..Very disappointed from Marcos pizza..
Atmosphere: 2
Food: 1
Service: 3
Keep shorting my order. 3 times now paid for extra sauces and not got them
Delicious every time ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Got a bbq chicken pizza and made it half Hawaiian chicken ong this the best bbq chicken pizza I’ve had granted I’ve only had one from papa johns but this blows that out the water highly recommend got sausage on it with no added cost and also even got a garlic sauce cup for free on top of that it was 30% off so only spent 22$ for the xl half and half specialty pizza and that’s with the delivery fee and tip included W pizza indeed?
Food: 5
Normally the food and service are great but last night the delivery was well over an hour late and cold. Eastwood
Food: 1
Service: 1
Garbage serviceManagement so disrespectfulDriver is
Atmosphere: 1
Food: 1
Service: 1
Preordered pizza a week ago to pick up. I prefer his location because I had issues at the Canton Road location making and cutting my pizzas wrong. They were out of extra large and large pizza boxes. It was my daughter‘s birthday and they had me wait 15 minutes before they told me they are out of pizza boxes. I asked him if Canton Road has boxes and he said no he already checked. I called Canton Rd location and they had extra large pizza boxes. It was the redhead male manager that refunded me. They offered medium pizzas, but not enough to make up with the square inches that I was losing on the extra larges so I had them cancel the order. BTW the pizza tracker is phony baloney as it is with all stores, it said my pizza was being made, and told me when it was done, but it was canceled and never made. I was sick to the stomach form now two bad experiences at two Marcos locations. So now I was late to the party and ended up ordering three larges (same size as Marco’s extra large) from Gioninos for $65 dollars and no issues. I gotta say it seemed like a much better pie. I do not recommend Marcos pizza in any capacity even if you are a starving kid from a third world country, never again Marcos!Edit: To top it off, I had to file credit card dispute, because I never got refunded as I was told by the lady that said she was also a Manager and I have been refunded even though I asked her to talk to the original gentleman I’ll talked with. Way to go again Marcos, you have great managers ! If you really cared, you could in your reply the Facebook/Twitter handle that you would use because I don’t know if this franchise or company store that is replying to my review. I’m sure if you actually dug into it enough and found out the day that the pizza boxes were out of stock and who ordered pizza a week in advance or more for that pick up day. You could probably figure it out who it is, correct? Have you made an attempt to even talk to the manager that matches my description? Probably not because that is too much trouble and it’s easier to give a generic reply to every positive or negative comment. I’m adding a one star for service to the review.
Best pizza around and has some good deals. I’m definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
11/11/2023: 5 ?Third time using app and delivery, and third time 5 stars all around. Yum yum yum. Yummers!!Seriously, tho it was very good. I didn't realize that we had a Marco's close to us that delivered, so after getting burned out on a few other places, this is a welcoming change. It's truly different and truly tasty. Okay, enough on the taste, the prices are great as well. Prices are rising everywhere, and it's nice to be able to feed the family without spending an outrageous price.Delivery is pretty quick as well since we ordered on a Sat. Highly recommended this location for great pizza!10/14/2023: 5 ?10/01/2023: 5 ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe
Ordered pizza, cheesy bread and breadsticks. Everything was delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheezybread, Boneless Wings, Deluxe Pizza, Chicken Wings
Great Pizza!!!!,etc...?... Excellent Service!!??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Chicken, Chicken Club, The Big Cheese Pizza, Boneless Wings, Deluxe Pizza, Italiano Sub, Pepperoni Magnifico, Steak and Cheese
I told them to call upon arrival because we had sleeping kids and a dog and the driver ignored this rang the doorbell, woke the kids and made the dogs bark and run outside. Driver threw pizza on porch chair snatched money from me and was rude. Wings barely cooked pizza average. Don't recommend.
Thursday September 26th 2023 7:30pm after paying $43 for two pizza and cheesebread Black guy walks in waits 10 minutes no one says nothing, then white guys walks in get asked how he’s doing and how he can be helped immediately, gets his order and leaves working 2 minutes. Let’s call a spade a
Atmosphere: 1
Food: 5
Service: 1