Stood for 5 min watching my food sit in the window while they were overwhelmed with 3 customers.when I expressed my frustration I received a condescending have a nice day! Never again
Paula Young
It's awesome people are so nice especially the bar tender
Cathy Johnson
Went in after 8 to get our dinner, I was the only person in there by the time everything was made and we got home it was probably 8:45 right away noticed how soggy the fries were, ate one it was uncooked and soggy so they went in the trash, mushroom bites was under cooked and the cheese sticks was under cooked the tuna sub had a dab of tuna on it with tons of lettuce and 1 tomato the cheese steak sandwich was all bun barley any meat I knew if I called they wouldn't answer so I called first thing this morning, Explained everything to the employee and let him now how upset I was at the fact I paid 45.00 for this food that basically went in the trash, He said he had to talk to the manager and told me to call back later so I did and was told I should of taken it back and had them re make my order well that wasn't going to happen since they was closed !! This is unacceptable to pay 45.00 for crap Food was horrible Service was horrible I recommend you don't go there cause I know I never will again !! I'm totally disappointed and disgusted by this experience !!
Richard Sabik
Good food Good service clean little pricey
matthew miller
Chooses to allow your food to get cold in front of you, and doesn’t mention the bulk order is going to take long enough. After waiting 20 min and watching my kids food get colder and colder, I finally asked what was taking so long. Mind you they have one lady doing the counter while the manager is standing around like a trash human. The manager finally explains my bte patty is taking longer because they weren’t prepared. It was dinner time. Maybe be prepared? Maybe tell me “hey this is going to take a half an hour” maybe cool that part first and not allow all of my food to get cold, and maybe when I ask for a refund you give me the correct amount back. $33.93 does not round down to $33. Everyone aside from the lady that took our order at this restaurant sucks.
Jonah Boyles
really awesome service and the food was fresh, we hadn't had it in forever but it was really great!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheesesteak, 2 Cheeseburger w Cheese Sauce
Nikki Clark
The Dipen Patel was super nice and informative about the whole menu. His personality was superb. I will definitely be back. Thanks ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Dave Pongracz
Very clean !! Great food !!
Atmosphere: 5
Food: 5
Service: 5
steve lusk
Great customer service. Food was fresh and delicious as always
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: lrg Romanburger Bte
Kelly Pongracz
Excellent Service, always!! Very clean atmosphere.
This place is always fantastic. Probably the best Mr. Hero in the state, definitely in the area. The staff is always friendly, and the food is always legitimately fresh. I’ve never had a single negative experience here, which I really can’t say about most fast food places!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Mom
Food was fresh and delicious. Thank you for being so kind to us BMV ladies.
Atmosphere: 5
Food: 5
Service: 5
Zay Myers
Great staff very friendly and easy to work with. Food is always cooked perfectly.Great spot for some good cheap food
Stood for 5 min watching my food sit in the window while they were overwhelmed with 3 customers.when I expressed my frustration I received a condescending have a nice day! Never again
It's awesome people are so nice especially the bar tender
Went in after 8 to get our dinner, I was the only person in there by the time everything was made and we got home it was probably 8:45 right away noticed how soggy the fries were, ate one it was uncooked and soggy so they went in the trash, mushroom bites was under cooked and the cheese sticks was under cooked the tuna sub had a dab of tuna on it with tons of lettuce and 1 tomato the cheese steak sandwich was all bun barley any meat I knew if I called they wouldn't answer so I called first thing this morning, Explained everything to the employee and let him now how upset I was at the fact I paid 45.00 for this food that basically went in the trash, He said he had to talk to the manager and told me to call back later so I did and was told I should of taken it back and had them re make my order well that wasn't going to happen since they was closed !! This is unacceptable to pay 45.00 for crap
Food was horrible
Service was horrible
I recommend you don't go there cause I know I never will again !! I'm totally disappointed and disgusted by this experience !!
Good food Good service clean little pricey
Chooses to allow your food to get cold in front of you, and doesn’t mention the bulk order is going to take long enough. After waiting 20 min and watching my kids food get colder and colder, I finally asked what was taking so long. Mind you they have one lady doing the counter while the manager is standing around like a trash human. The manager finally explains my bte patty is taking longer because they weren’t prepared. It was dinner time. Maybe be prepared? Maybe tell me “hey this is going to take a half an hour” maybe cool that part first and not allow all of my food to get cold, and maybe when I ask for a refund you give me the correct amount back. $33.93 does not round down to $33. Everyone aside from the lady that took our order at this restaurant sucks.
really awesome service and the food was fresh, we hadn't had it in forever but it was really great!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheesesteak, 2 Cheeseburger w Cheese Sauce
The Dipen Patel was super nice and informative about the whole menu. His personality was superb. I will definitely be back. Thanks ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Very clean !! Great food !!
Atmosphere: 5
Food: 5
Service: 5
Great customer service. Food was fresh and delicious as always
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: lrg Romanburger Bte
Excellent Service, always!! Very clean atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Sandwich
Restaurantji Recommends
Great survice, good food pleasent helpful staff
Atmosphere: 5
Food: 5
Service: 5
This place is always fantastic. Probably the best Mr. Hero in the state, definitely in the area. The staff is always friendly, and the food is always legitimately fresh. I’ve never had a single negative experience here, which I really can’t say about most fast food places!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Food was fresh and delicious. Thank you for being so kind to us BMV ladies.
Atmosphere: 5
Food: 5
Service: 5
Great staff very friendly and easy to work with. Food is always cooked perfectly.Great spot for some good cheap food
Service was awesome, and workers very helpful.
Atmosphere: 5
Food: 5
Service: 5
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