Muggswigz Coffee & Tea co.

Great place for coffee

Me and my friend went there for coffee and it was a pleasant experience! My friend has allergies and the employee was very nice and accommodating ! It was our first time there and we will definitely be going back !

Great coffee!

The worst thing was the music speaker was right over the couch and loud. We sat up front. The coffee was t really good. The chocolate babka is wonderful. We got lucky to meet a little friend who gifted us with a craft she was making. It was a pretty magical experience.

Unfortunately its not easy to get to from where we live. We don't get to go often. It's always a treat when we do.

The coffee passport brought me to this location and I would not recommend this stop. It felt dingy, the baristas were not very friendly and were laughing about how stupid the passport is. There were coffee cup sizes on the wall so I asked for a medium and the barista said “we don’t have mediums”.

Overall just a weird vibe, the coffee was not good, I would avoid this stop if you’re trying to complete the passport

Syd was so kind! Went above and beyond to accommodate our dairy free orders, and wrote the kindest message on my cup. This is my favorite muggswigz location AND my favorite pumpkin (I live in Columbus and have tried a lot of pumpkin lattes). Syd deserves an 11/10!

PS while I’m here, can you sell your pumpkin sauce 🥹

I am so sad to say this because I’ve enjoyed every cup of coffee I’ve ordered here for the past 10 years up until today. Service has been on the decline for a while but have dealt with it because I love the coffee. I have ordered countless Turkish lattes here and today’s latte was so disappointing. It was the worst cup of coffee I have ever tasted. My son picked it up for me and brought it to me at work so unfortunately I can’t really do anything but throw it away. It was complete SLUDGE at the bottom. I am appalled that they deemed this suitable to serve to a customer. I will not be back.

I went on a quiet day to have coffee with my friends they had the music playing loud as hell and it was all weird Music mid conversation with my Friends they played a song that was screaming expletives Love the chain just wouldn’t recommend this specific store I love their food and their coffee but if you enjoy good atmosphere and good service, I would recommend going to the one in Canton Coffee is better there as well

Great place to hang out and get some work done

Atmosphere: 5

Food: 5

Service: 5

I was excited for some latte art but alas.. kinda looks like the surface of the moon, so at least that's something. The espresso inside tasted nice... Maybe an

Atmosphere: 4

Food: 4

Service: 5

Coffee is very good! Servers have been very friendly. Must try

Atmosphere: 5

Food: 5

Service: 5

I'm so glad I found this coffee shop chain. I tried this chain for the first time yesterday at a different Akron location and was shockingly surprised. Today I'm trying a different location over by portage Lakes. The presentation of the espresso macchiato was not as good at this location, but the flavor was spot on. My espresso macchiato was smooth and delicious. They make 95% of their simple syrups In House.
The staff here was equally as friendly, knowledgeable, and engaging. A lovely place to visit and get a cup of coffee or espresso. They use a medium Italian roast. I thought I always loved French roast was my favorite but this Italian roast is amazing. They carry fresh baked goods, including bread loaves that they make from scratch here. Everything in the store is made from scratch. I love that. They have a few gluten-free items too.
Parking is easy they have a private parking lot and they have one space right in front of their store for to go Guests. The only thing I didn't like about this coffee shop is that they serve there to go coffee and Styrofoam yuck. I feel like that just ruins my coffee totally. I prefer to drink out of paper cups. Since I purchased an espresso macchiato and it's very small. I just got it in a nice regular tiny mug, and enjoyed it there and their great atmosphere. I would definitely come back.

Dietary restrictions: They do offer a couple of gluten-free items.

Parking: Plenty of parking and the coffee shop has one space right in the front of its door reserved for to go guests.

Wheelchair accessibility: There is no wheelchair accessibility. There is one step up and many things on the skinny sidewalk. No automatic door. Getting in and out of this facility would be quite difficult for someone with a wheelchair or even a walker unless they can go up one step.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Bobka, Whipped Cream

Great place

Atmosphere: 5

Food: 5

Service: 5

Two days in a row the expresso machine was not ready. Two days ago my coffee was served cold. The second day the machine was not ready. It was warmed in the microwave but came out bad. Not the only time it's happened. If you open at 7, the machine should be ready to go. You just lost a long time customer

Coffee is always made quick and perfectly, and servers are always so friendly and one even let me charge my phone with her cord, love the atmosphere

Atmosphere: 5

Food: 4

Service: 5