Pizza Hut in general is great. But it seems the Canton area locations all suck. We love their bread sticks but trying to get an order that has a decent amount of seasoning and enough sauce to actually eat them without spending a fortune on extras is rough. Cant speak much on staff bc I haven't been to this one in a while.
Im Cyphly
The workers were outside the store near the pickup window not allowing my car to access and once I appeared on foot the told me to arrive around the front as which I did, after I received my order I noticed I had not received the sauces aswell with the order. This hasn’t been the first time and I don’t understand how a employe is being paid yet not doing their part of checking a box. I personally work In the food industry and understand forgetting something after being asked while busy but they were not busy nor being asked. It was paid for and on a screen for them to see. The food was okay not anything I’d write on an article about… absolutely disgusted with the way the employees can treat late night customers as if they don’t want to have anyone there
Atmosphere: 1
Food: 3
Service: 1
James Greyheart
The pizzas were good but the order said 20 minutes not 35 and waiting 15 minutes extra because you did bother to re ask what name the order was AFTER being ask to loop around having already waited 5 minutes.
Atmosphere: 3
Food: 4
Service: 1
Ant Ejacoñ (Metatronic Messenger)
**Review of Bluegrass Pizza Hut**
This Pizza Hut franchise falls drastically short of expectations, displaying an alarming lack of professionalism and adherence to safety standards. Employees flippantly disregard rules set in place to keep people safe with reckless abandon: no beard nets, inconsistent cleaning practices, and violations of food safety policies. Unprincipled behavior runs rampant, with children vaping in the kitchen, proper dish tank sanitizing being ignored, and the sanitizing dishwasher being misused in a "good enough" lazy manner.
Additionally, the manager of the store where I applied and accepted sent a job offer with a wage lower than agreed upon and promptly went on vacation, when I was finally able to make contact with Mike again he said had too many employees. This was a LIE, AND I DONT RESPECT YOU FOR IT, SIR. I now qualify your dickering my agreed wage as wage fraud. I was sent to another location (sewage pit on S Main) worked for three days and was subjected to calculated data manipulations and deceit, culminating in wage fraud and dubious termination. The owner of this(these) franchise(s) needs to open their eyes, monitor their cameras, and take corrective actions immediately.
As for the food, Pizza Hut remains known for its greasy yet irresistibly tasty offerings. The chicken, whether bone-in or boneless, consistently delivers good portion sizes. However, the reliance on conveyor ovens poses challenges for customizing orders, such as achieving a well-done finish. Contrary to some beliefs, reheating or additional cooking isn't feasible due to food safety constraints. Nevertheless, Pizza Hut policy generally accommodates dissatisfied customers with remakes, refunds, or store credits depending on the location.
While Pizza Hut as a corporation prides itself on cultivating employee growth and fostering a sense of belonging, this franchise is a glaring exception. The toxic environment here is a disservice to the brand's values and reputation. To potential customers and employees: proceed with caution. And to management: check my receipts—I dare you.
Atmosphere: 4
Food: 5
Service: 4
Denny Little
Phone answering service screwed my order up again. Been awhile since I ordered here because of this multiple times in the past. Employee made things right upon pickup.
Atmosphere: 3
Food: 5
Service: 5
Fateh Singh
Vegetarian options: Good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover's Pizza
Ralph Hannaman
Use to be better
Delilah Smart
The delivery driver Phil is great! He has such a positive attitude and is a very kind person. The service is always quick and the food is delicious. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Calvin Vogel
Every time we order from this Pizza Hut, our food is always barely warm. If we order from Domino's, which is further away, the food is always hot.
Food: 4
Service: 4
Recommended dishes: Meat Lovers, Big Dinner Box with 3 Pizzas, Cheese Sticks, Supreme Pizza
Kahterrah De Maria
(NEVER ORDER from this Pizza Hut)I ordered from Pizza Hut website and they didn’t have any drivers so they sent DoorDash. I paid exactly $50.19 for my order when I called to speak with the store manager answered and said that I did not order pizza when I did .Original pan pizza $8.00traditional wings $10.99Boneless wings $7.99Marinara sauce $0.79 *4= $3.16Icing was $0.99Cinnabon $7.29*2=$14.58.Plus delivery fee $ 4.48That is a total of $50.19Also I never received my receipt, I repeatedly kept asking for my receipt the manager would not give me my receipt. He said that he cannot email me my receipt. He said I would have to come and get it from the store close at 11 so how could I come get it?The (Manager) Chris stated I never ordered my pizza when I did. He was very rude and kept saying I didn’t not was rude to me and said I will be on the do not serve list . When I was scammed. Over an $8.00 medium size pizza.
Good deals and decent food. I usually pick up and they're fairly nice.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Lover's Pizza
Joy Kettering
Got home to find part of my order was missing. Called about it and put on hold. Next person who answered didn't even know why I was on hold. Told me he'd remake it. I drove 20 minutes out of my way to go back. When I got there, they gave me the rest of my order without even an apology. No offer of compensation. I had even given them an 18% tip on a pickup order.
Vegetarian options: Veggie lovers pizza is very good. Fresh veggies.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Wings, Breadsticks
Taylor Schmied
Did not get my penny back
Atmosphere: 1
Food: 1
Service: 1
John hornsby
Its been a while since I've ordered pizza hut so I wanted to give it a try. The Peperoni lovers pan pizza and Cajun dry rub boneless wings were on point! The young man working the pickup window was friendly and courteous. Will definitely return. We'll done.
Pizza Hut in general is great. But it seems the Canton area locations all suck. We love their bread sticks but trying to get an order that has a decent amount of seasoning and enough sauce to actually eat them without spending a fortune on extras is rough.
Cant speak much on staff bc I haven't been to this one in a while.
The workers were outside the store near the pickup window not allowing my car to access and once I appeared on foot the told me to arrive around the front as which I did, after I received my order I noticed I had not received the sauces aswell with the order. This hasn’t been the first time and I don’t understand how a employe is being paid yet not doing their part of checking a box. I personally work In the food industry and understand forgetting something after being asked while busy but they were not busy nor being asked. It was paid for and on a screen for them to see. The food was okay not anything I’d write on an article about… absolutely disgusted with the way the employees can treat late night customers as if they don’t want to have anyone there
Atmosphere: 1
Food: 3
Service: 1
The pizzas were good but the order said 20 minutes not 35 and waiting 15 minutes extra because you did bother to re ask what name the order was AFTER being ask to loop around having already waited 5 minutes.
Atmosphere: 3
Food: 4
Service: 1
**Review of Bluegrass Pizza Hut**
This Pizza Hut franchise falls drastically short of expectations, displaying an alarming lack of professionalism and adherence to safety standards. Employees flippantly disregard rules set in place to keep people safe with reckless abandon: no beard nets, inconsistent cleaning practices, and violations of food safety policies. Unprincipled behavior runs rampant, with children vaping in the kitchen, proper dish tank sanitizing being ignored, and the sanitizing dishwasher being misused in a "good enough" lazy manner.
Additionally, the manager of the store where I applied and accepted sent a job offer with a wage lower than agreed upon and promptly went on vacation, when I was finally able to make contact with Mike again he said had too many employees. This was a LIE, AND I DONT RESPECT YOU FOR IT, SIR. I now qualify your dickering my agreed wage as wage fraud. I was sent to another location (sewage pit on S Main) worked for three days and was subjected to calculated data manipulations and deceit, culminating in wage fraud and dubious termination. The owner of this(these) franchise(s) needs to open their eyes, monitor their cameras, and take corrective actions immediately.
As for the food, Pizza Hut remains known for its greasy yet irresistibly tasty offerings. The chicken, whether bone-in or boneless, consistently delivers good portion sizes. However, the reliance on conveyor ovens poses challenges for customizing orders, such as achieving a well-done finish. Contrary to some beliefs, reheating or additional cooking isn't feasible due to food safety constraints. Nevertheless, Pizza Hut policy generally accommodates dissatisfied customers with remakes, refunds, or store credits depending on the location.
While Pizza Hut as a corporation prides itself on cultivating employee growth and fostering a sense of belonging, this franchise is a glaring exception. The toxic environment here is a disservice to the brand's values and reputation. To potential customers and employees: proceed with caution. And to management: check my receipts—I dare you.
Atmosphere: 4
Food: 5
Service: 4
Phone answering service screwed my order up again. Been awhile since I ordered here because of this multiple times in the past. Employee made things right upon pickup.
Atmosphere: 3
Food: 5
Service: 5
Vegetarian options: Good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover's Pizza
Use to be better
The delivery driver Phil is great! He has such a positive attitude and is a very kind person. The service is always quick and the food is delicious. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Every time we order from this Pizza Hut, our food is always barely warm. If we order from Domino's, which is further away, the food is always hot.
Food: 4
Service: 4
Recommended dishes: Meat Lovers, Big Dinner Box with 3 Pizzas, Cheese Sticks, Supreme Pizza
(NEVER ORDER from this Pizza Hut)I ordered from Pizza Hut website and they didn’t have any drivers so they sent DoorDash. I paid exactly $50.19 for my order when I called to speak with the store manager answered and said that I did not order pizza when I did .Original pan pizza $8.00traditional wings $10.99Boneless wings $7.99Marinara sauce $0.79 *4= $3.16Icing was $0.99Cinnabon $7.29*2=$14.58.Plus delivery fee $ 4.48That is a total of $50.19Also I never received my receipt, I repeatedly kept asking for my receipt the manager would not give me my receipt. He said that he cannot email me my receipt. He said I would have to come and get it from the store close at 11 so how could I come get it?The (Manager) Chris stated I never ordered my pizza when I did. He was very rude and kept saying I didn’t not was rude to me and said I will be on the do not serve list . When I was scammed. Over an $8.00 medium size pizza.
Restaurantji Recommends
Light sauce doesn't mean no sauce!
Atmosphere: 3
Food: 1
Service: 4
Good deals and decent food. I usually pick up and they're fairly nice.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Lover's Pizza
Got home to find part of my order was missing. Called about it and put on hold. Next person who answered didn't even know why I was on hold. Told me he'd remake it. I drove 20 minutes out of my way to go back. When I got there, they gave me the rest of my order without even an apology. No offer of compensation. I had even given them an 18% tip on a pickup order.
Vegetarian options: Veggie lovers pizza is very good. Fresh veggies.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Wings, Breadsticks
Did not get my penny back
Atmosphere: 1
Food: 1
Service: 1
Its been a while since I've ordered pizza hut so I wanted to give it a try. The Peperoni lovers pan pizza and Cajun dry rub boneless wings were on point! The young man working the pickup window was friendly and courteous. Will definitely return. We'll done.
Food: 5
Service: 5
Loading...