Steak 'n Shake
152 Flight Memorial Dr, Akron
(330) 670-9593
Recent Reviews
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Food was good,the drink ticket refill was a little odd but other than that it was a good place to have lunch,I always get a fresco
It's more of a self check out style ordering. Which at first I was taking back. Now I enjoy it, know exactly how much, and everything ordered correctly. The rest is still the same steak-n-shake. Please note if you get a drink, they have a QR code to scan. It only works for about 3 drinks and no more.
Atmosphere: 3
Food: 5
Service: 5
I love this place, the staff and service are great!!!
Atmosphere: 5
Food: 5
Service: 5
Rude staff, confusing promotions, checked in earlier in the day that that’s a Labubu raffle, by 6 pm the story changed, not anymore. Talked to three staff members, they all lied.
Atmosphere: 1
Food: 1
Service: 1
Steak and shake is all on a order from a kiosk nobody to talk to everybody just works in the kitchen and I thought it was terrible
Atmosphere: 1
Food: 3
Service: 1
Awesome as always!
Atmosphere: 5
Food: 5
Service: 5
This place has improved immensely! Clean and the food was delicious!
Atmosphere: 4
Food: 5
Service: 5
This is such a tragedy. The touch screens barely work. I have never experienced a place that cares less about customer service in my life. It's so apathetic and terrible. And yet the food is incredible. We've come once a week for the last 3 weeks. Every week it has been something. I just can't come back again.
Atmosphere: 4
Food: 5
Service: 1
I think it’s a little weird that you have to order through a computer instead of an actual server and that you have to go up and get your own food, but besides that the prices are great, and the food is great.
Atmosphere: 4
Food: 5
Service: 3
Honestly, it's just your good average steak and shake. There's nothing wrong with it. Nothing was over the top amazing, but it was a good experience
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The person at the drive through was not friendly, nothing else, just not friendly. The burger was thrown in the bag half wrapped so when I stuck my hand in the bag I grabbed the patty and some mayo.
Food: 3
Service: 2
Great garlic steakburgers
Atmosphere: 4
Food: 5
Service: 4
Food was great
Atmosphere: 5
Food: 5
Service: 5
overall 3 stars. food was great (got 5 stars for food (staff great at kitchen) why this got so low is service and atmosphere. Used to get waited on. they've moved to a kiosk and less people experience which is why the atmosphere is 1. would rank that lower if I could. you got rid of what made it feel like an old style diner which is what set you apart. Don't care for the self service much.
Atmosphere: 1
Food: 5
Service: 3
The burgers are super good. The fries have gotten better with the beef tallow but still mid. The chocolate milk shakes are great.
Food: 4
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